Sofalistic Reviews 

899
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of products, often finding them exactly as described and in excellent condition. Many highlight the efficient delivery service, noting staff are helpful, polite, and ensure careful handling. The overall service and user experience are consistently described as brilliant, with an easy-to-use website and clear communication, making buying and selling sofas straightforward. However, some customers noted issues with payment and communication, especially for sellers experiencing delays in receiving funds or updates. A few also reported products not always matching descriptions or arriving damaged, such as with cut wires or missing parts, requiring resolution.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Delivery service

Consumers find delivery service to be positive, with many praising the professionalism and helpfulness of the... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and efficiency of the... See more

User experience

People report positive experiences with user experience, finding the process of selling and buying sofas to... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the sofa I purchased and seller was brilliant. Delivery time was around 3 weeks which was over my scheduled date, but the delivery guys was fabulous. However a power pack was lost in... See more

Rated 5 out of 5 stars

Absolutely delighted with my reclining leather sofa from Sofalistic. Sofa in fabulous condition. Hardly looks as though it's been used . It came carefully packaged to ensure no damage in tra... See more

Rated 5 out of 5 stars

From start to finish the whole experience was brilliant! Good communication, clear easy to use website and purchasing process, my sofa is beautiful too! I absolutely love it 💗 Thank you to the w... See more

Rated 5 out of 5 stars

Great company for buying or selling sofas. After purchasing our sofas, the communication about the delivery time was spot on, and the delivery was smooth. The delivery guys were kind and polite, and t... See more


Company details

  1. Online Marketplace
  2. Sofa Store
  3. Used Furniture Store

About Sofalistic

Written by the company

Reducing Sofa Waste.
One Sofa at a Time.

Sofalistic is the UK’s first online marketplace dedicated to helping people buy and sell sofas nationwide. We have two core aims: to reduce the number of sofas ending up in landfill or being incinerated, and to help customers find high-quality, preloved sofas at a fraction of their original retail price.

How and why we're different

1. We save you time

We’ve made the process of buying and selling sofas easier than ever. From collection to delivery, we handle all the heavy lifting – making sure great sofas don’t go to waste.

2. We save you money

Buying a preloved sofa can save you up to 90% on premium brands. So not only are you shopping sustainably – you're also getting excellent value for money.

3. We put sustainability first

Sofalistic is where a love for stylish sofas meets a commitment to the environment. By keeping sofas in circulation and out of landfill, we help give furniture a longer life – and reduce waste in the process.

Why sell your sofa with Sofalistic?

  • Sell quickly: List your sofa in just 3 minutes and have it sold within days.
  • Free collections: Our professional two-man team will carefully collect your sofa and deliver it to its new home.
  • Easy (and free!) listing: It only takes a few minutes to list. Snap some photos, add the details, and we’ll handle the rest.
  • A seamless selling experience: We remove all the hassle. List, sell, collected, paid – it’s that simple.
  • Safe & secure: All transactions happen through our secure platform, so your address and payment details remain private.
  • Fast payments: Most payments arrive in your account the same day via Faster Payments – though it may take up to 48 hours in some cases.

How it works – Buying with Sofalistic

  1. Find your sofa: Browse your favourite brands, styles and colours – all from the comfort of your own home. When you find the one, simply add it to your basket!
  2. Buy it: Checkout securely and confidently with our Money Back Guarantee. Your payment is held safely until we've confirmed the item has been picked up.
  3. Delivered in days: Your new sofa can be delivered within days by our two-man team. Sit back and relax – we’ll bring it straight to the room of your choice.

Contact info

4.1

Great

TrustScore 4 out of 5

899 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(899)

627 reviews in the last 12 months

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Rated 4 out of 5 stars

Connections and communication was easy…

Connections and communication was easy and manageable. The collection was well organised and the team did a professional and efficient job. The final payment was done on time and as described. All in all, a very pleasant and professional service.

20 May 2026
Rated 5 out of 5 stars

Great

Great selection of sofas and very smooth process after we bought the sofa.

15 May 2026
Rated 5 out of 5 stars

What a fantastic concept

What a fantastic concept! Having bought my first house, I was shocked to see the price of a brand new sofa. Much like a car, I have resolved to never buy one new.
The trouble is, Facebook marketplace & eBay both require a lot of back & forth & also requires you to arrange collection. Not everyone has access to a van!
Sofalistic is a fantastic online marketplace for second hand sofas, that facilitates the collection & delivery too. It was so easy to purchase & I love my sofa so much! I bought a tan leather corner sofa for £750, in immaculate condition! Shame I can't upload pics here.
Some minor feedback though would be that the website is very slow when operating from my phone, which made viewing each product quite cumbersome as each page took so long to load. No issues from my laptop however!
Also it would be great if the listings could be verified before publishing, as some had clearly incorrect dimensions listed, no image, or poor imagery.
It would also be great if one could filter by size, to narrow down the search choice for a particular space. All of these things would make the consideration steps much easier, but the purchase itself, as well as the delivery, were both faultless. Will always recommend this site & like Backmarket for my phones, will only shop here for sofas from now on 😀

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Super easy

My sofa was sold in days and I received payment about 1 week after collection. No awkward negotiation, no “no-show” buyers. Was told up front the amount I would receive after fees etc so I could price my sofa accordingly. Excellent communication every step of the way.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Had a fantastic experience from start…

Had a fantastic experience from start to finish. I made a mistake when ordering with my email address, I contacted Sofalistic who were prompt with sorting out the issue. Delivery was quick (1 week), delivery guys were courteous and respectful. Overall would definitely recommend. Sofa is exactly as advertised and no issues AT ALL.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb Online Service

Really impressed with the whole process which was easy to set up and list. Great communication kept me up to date with every step, from sale through to receiving payment. To be truthful I was a bit skeptical at first but this service went beyond my expectations. I would definitely recommend to anyone looking to sell their sofa.

12 May 2026
Rated 4 out of 5 stars

The buying and delivery of my sofa was bitter-sweet

The buying and delivery of my sofa was pretty much seamless, however the men who delivered the sofa caused £250 worth of damage to a wall when bringing the sofa in to the house. There appear to be no routes to enquire whether compensation is available for this type of incident, but I see that delivery is fully insured. The delivery men departed without acknowledging this very evident damage which unfortunately has put a dampener on my overall experience.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Very, very pleased with my experience at Sofalistic. The sofa I bought was in perfect condition and delivery was swift and problem-free. Thank you!

8 May 2026
Rated 4 out of 5 stars

Good value, slighly finicky delivery

The item we got was great and for a really good price. The minor downside is the variance on delivery time; you can select a day, and they'll inform you the evening before of a timeslot spanning a few hours that the delivery will most likely arrive. There is a disclaimer that it might also arrive outside of those times, which is what happened in our case. This isn't terribly unusual for bookable delivery, but worth bearing in mind if you're used to being able to choose AM/PM timeslots etc.

5 May 2026
Rated 5 out of 5 stars

Great way to sell a sofa

Great way to sell a sofa. It took a few months and I actually forgot I'd listed it, but got full price and was really easy to organise pick up and delivery. Absolutely zero hassle. Friendly couriers. Great customer service too. Would 100% recommend.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Will this sofa ever be delivered?

Our sofa delivery was confirmed for Monday 27th May. The very last day on our expected delivery window.
They contacted us in the last hour of the day to say it would be another 5 days. Only to get a all last Thursday to say the sofa would be delivered today. Email confirmation came through after the call but they are now unable to deliver today after arrangements have been made with work. All the phone calls we have had now dont connect and they dont repsond to emails. AVOID AT ALL COSTS

5 May 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant way to sell a sofa

A brilliant way to sell a sofa. The whole process was very professional and I was kept informed at every stage. Advertise your sofa, someone buys it, Sofalistic collect it (it's all wrapped ready for delivery). You are advised when it will be delivered and once it is the payment reaches your bank.
I couldn't fault it.

3 May 2026
Rated 3 out of 5 stars

Good way to sell sofa but be patient

Good way to sell a good condition sofa and company very efficient - however be prepared to be patient it can take a number of months to get a buyer. Plus kept receiving one line 'is this sofa still for sale' messages but then no responses to my replies; eventually concluded these were phishing.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to use, genuinely highly recommended!!

Very easy to use as a seller! We sold our sofa within a few days, had 2 lovely men come and collect it on an agreed date and then paid shortly after the buyer was happy :) couldn’t have asked for a more professional and smooth service, thank you!

3 May 2026
Rated 1 out of 5 stars

Paid to boost my advert on day 3 it…

Paid to boost my advert on day 3 it wasn't even appearing on a basic search, and many pages down on a general search

19 views on the first day then no increase in views at all

Ok but don't expect too much and don't:t pay to boost, my couch was an absolute bargain btw sold on facebook

1 May 2026
Unprompted review

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