Sofalistic Reviews 

902
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of products, often finding them exactly as described and in excellent condition. Many highlight the efficient delivery service, noting staff are helpful, polite, and ensure careful handling. The overall service and user experience are consistently described as brilliant, with an easy-to-use website and clear communication, making buying and selling sofas straightforward. However, some customers noted issues with payment and communication, especially for sellers experiencing delays in receiving funds or updates. A few also reported products not always matching descriptions or arriving damaged, such as with cut wires or missing parts, requiring resolution.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Delivery service

Consumers find delivery service to be positive, with many praising the professionalism and helpfulness of the... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism and efficiency of the... See more

User experience

People report positive experiences with user experience, finding the process of selling and buying sofas to... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the sofa I purchased and seller was brilliant. Delivery time was around 3 weeks which was over my scheduled date, but the delivery guys was fabulous. However a power pack was lost in... See more

Rated 5 out of 5 stars

Absolutely delighted with my reclining leather sofa from Sofalistic. Sofa in fabulous condition. Hardly looks as though it's been used . It came carefully packaged to ensure no damage in tra... See more

Rated 5 out of 5 stars

From start to finish the whole experience was brilliant! Good communication, clear easy to use website and purchasing process, my sofa is beautiful too! I absolutely love it 💗 Thank you to the w... See more

Rated 5 out of 5 stars

Great company for buying or selling sofas. After purchasing our sofas, the communication about the delivery time was spot on, and the delivery was smooth. The delivery guys were kind and polite, and t... See more


Company details

  1. Online Marketplace
  2. Sofa Store
  3. Used Furniture Store

About Sofalistic

Written by the company

Reducing Sofa Waste.
One Sofa at a Time.

Sofalistic is the UK’s first online marketplace dedicated to helping people buy and sell sofas nationwide. We have two core aims: to reduce the number of sofas ending up in landfill or being incinerated, and to help customers find high-quality, preloved sofas at a fraction of their original retail price.

How and why we're different

1. We save you time

We’ve made the process of buying and selling sofas easier than ever. From collection to delivery, we handle all the heavy lifting – making sure great sofas don’t go to waste.

2. We save you money

Buying a preloved sofa can save you up to 90% on premium brands. So not only are you shopping sustainably – you're also getting excellent value for money.

3. We put sustainability first

Sofalistic is where a love for stylish sofas meets a commitment to the environment. By keeping sofas in circulation and out of landfill, we help give furniture a longer life – and reduce waste in the process.

Why sell your sofa with Sofalistic?

  • Sell quickly: List your sofa in just 3 minutes and have it sold within days.
  • Free collections: Our professional two-man team will carefully collect your sofa and deliver it to its new home.
  • Easy (and free!) listing: It only takes a few minutes to list. Snap some photos, add the details, and we’ll handle the rest.
  • A seamless selling experience: We remove all the hassle. List, sell, collected, paid – it’s that simple.
  • Safe & secure: All transactions happen through our secure platform, so your address and payment details remain private.
  • Fast payments: Most payments arrive in your account the same day via Faster Payments – though it may take up to 48 hours in some cases.

How it works – Buying with Sofalistic

  1. Find your sofa: Browse your favourite brands, styles and colours – all from the comfort of your own home. When you find the one, simply add it to your basket!
  2. Buy it: Checkout securely and confidently with our Money Back Guarantee. Your payment is held safely until we've confirmed the item has been picked up.
  3. Delivered in days: Your new sofa can be delivered within days by our two-man team. Sit back and relax – we’ll bring it straight to the room of your choice.

Contact info

4.1

Great

TrustScore 4 out of 5

902 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(902)

628 reviews in the last 12 months

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Rated 3 out of 5 stars

Good way to sell sofa but be patient

Good way to sell a good condition sofa and company very efficient - however be prepared to be patient it can take a number of months to get a buyer. Plus kept receiving one line 'is this sofa still for sale' messages but then no responses to my replies; eventually concluded these were phishing.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to use, genuinely highly recommended!!

Very easy to use as a seller! We sold our sofa within a few days, had 2 lovely men come and collect it on an agreed date and then paid shortly after the buyer was happy :) couldn’t have asked for a more professional and smooth service, thank you!

3 May 2026
Rated 1 out of 5 stars

Paid to boost my advert on day 3 it…

Paid to boost my advert on day 3 it wasn't even appearing on a basic search, and many pages down on a general search

19 views on the first day then no increase in views at all

Ok but don't expect too much and don't:t pay to boost, my couch was an absolute bargain btw sold on facebook

1 May 2026
Unprompted review
Rated 2 out of 5 stars

Failed sales....twice.

We needed a new sofa, Sofalistic seemed like a good option. 1st time, the sale did not go through for whatever reason and the money was sent back to us. Very little correspondence on the matter and we were left in the dark until an email appeared saying the sale did not happen. Second time.......exactly the same. Won't be using it to chance a third time as it is stressful enough to find a sofa we like let alone chance the sale actually going through. Will buy elsewhere. Do not recommend off this experience.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful sofas

Beautiful sofas, waited a bit on delivery but it was worth it. I’m delighted with my sofas and the delivery men were amazing.
Thank you

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Placed order twice, both were cancelled... Called them, couldn't get through, left a voicemail, no one called me back.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round.

Excellent experience all round.
With a new sofa imminent, needed to get rid of our old sofa. I wasn't aware of Sofalistic until I saw the add on FB. Rather than put the sofa on Marketplace (hate using it!), sofalistic was a much better option. Not expecting to get much money for the sofa but the fact that it was taken away and I got some money for it was a bonus! Communication was really clear and the whole experience was very positive!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

WOW Amazing Service.

WOW. What an amazing service. Eventually found the Sofology Emperor sofa i'd been searching for for over a year. Had been looking for ages on other platforms. Tried a google search and found a listing on Sofalistic. Never heard of them previously. Reviews were very positive. Price for this combination new was about 6K when it was available from Sofology. Used on this site was about 1.45K.
Made the purchase. Delivery was made with Sofalistic contacting the seller and me to arrange. No hassle, very easy process. Contacted by the fantastic delivery drivers on the day. This is where it gets even better. They knocked the door and asked where i wanted it. Unloaded it from the van. I was surprised to see it wrapped in clear plastic protective covers as though new. They carefully unpacked it and put it thoughtfuly in place. I have never been more delighted with a used purchase. I LOVE my new sofa and can't rate them highly enough. Very professional from start to finish. Sofa like new too... Thank you so much!

10 March 2026
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Sofa suite sold for requested amount.
Collected properly by very efficient and friendly staff.
Delivered on time and agreed payment received after suite was accepted.
Would recommend service.

29 April 2026
Rated 5 out of 5 stars

Very easy process

Very easy process, delivery was professional and the team had everything they needed. I was kept up to date at through all parts of the process.

28 April 2026
Rated 5 out of 5 stars

Easy from start to finish. Recommend

Easy from start to finish! Sofa was promptly delivered and the delivery guys were fantastic. The whole process was quick, easy, reliable and would thoroughly recommend. Sofa is lovely too 😊

25 April 2026
Rated 5 out of 5 stars

Great way to sell a sofa

Great way to sell a sofa - think Vinted, but for sofas!
Easy to upload the photos and advertise. Found a buyer very quickly.
Delivery folks were efficient and courteous.
Worked perfectly for us.
So much better than trying to sell locally with Marketplace or Gumtree. Really appreciated the ability to reach a UK wide market and have all the delivery handled

22 April 2026
Rated 5 out of 5 stars

Amazing

Amazing!
Picked up a sofa I’d been on the look out for, delivery service was also brilliant! They stayed to put if together for me, and I was first delivery so not waiting all day.
My purchase was an absolute bargain! I couldn’t have got this at the price I got anywhere else! I’ve already recommended to a few of my friends! 🙂

23 March 2026
Rated 5 out of 5 stars

Everything was seeming less

Everything was seeming less. The people that came to collect, were friendly and professional, tidy, no mess. Updates have been great too. Defiantly use Sofalistic again and will recommend to family and friends.

21 April 2026

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