smooche Reviews 5,412

The foundation is too white on my face so can't use. The brush is nice but haven't found anything else I can use it for

Easy ordering, speedy delivery from order turnaround

Order # 423184
Dear Jessa,
Thank you for answering my question and assuring me about there being no recurring charge to my account. I have not yet had the opportunity to try my Smooche foundation and I am not sure of how well it will work for me. I appreciate your professionalism and quick response.
Have a great day, Jessa!
Kim Ramirez

JESSA was a huge help. Contacted me when my adress was not right and got it all sorted out for me.my order number 613104! Can't wait to use the product for everyday wear.

I bought the colour changing foundation which arrived quickly and it has good coverage but I find it too white. I am quite pale but don't want to look like a ghost. It works quite well with some baked powder foundation I also have so the two together work pretty well but I am not sure what will happen in the summer if I get a bit more tanned

Good product & coverage

I am a 59 year old woman who has not used a colour changing foundation before . I must say I was pleasantly surprised by this product. It goes on easily and lasts pretty much all day. It didn’t oxidise either. My skin tone is light, I’m not sure how the product will cope when my face is tanned but we shall see. I would buy it again.

GENREV Really helped me immediately and with so much attention and professionalism regarding my experience of this product (order 553045 ).
She was prompt and just so helpful. I can tell she really takes pride in her work and truly cares about the customer’s happiness. ☺️

Easy to order and delivery tool about a week, exactly what was said at the point of ordering. Product is easy to use and I prefer it to other brands I've tried. I normally don't wear foundation to work but have been using this every day. Love it.

Shipping time took forever. You have no way of canceling an order. Product is not good, its like putting lotion on your face. No coverage at all.

I have not received a confirmation of my purchase. The amount has been taken out of my account. I have contacted them twice and not received a single response, instead I have been inundated with offers from their company. I hate to put it out there, but I believe I have been scammed, ergo, this company is a scam. This might be a consumer protection kind of issue. Warning for anyone wanting to purchase from this company.

I ordered the product but it took awhile before I got it without indication when to expect. It arrived while I was out of town. When I tried the product, it was not good for me. I emailed customer service. Jizelle assisted me and understood my concern. She has resolved the issue for me.

Prompt service and tracking available on my order. Enjoying the product I ordered and pleased with the result as was abit skeptical on whether it would cover & blend as well as advertised. Happy with product and would recommend to family and friends. Thank you Smooche.

I use it sparingly so I press the pump lightly so as not to have a lot come out. Maybe it would be better if the creme doesnt come in a pump bottle.

This is the best product I ever used. Its not heavy or cake and it doesn't turn my skin a different color. It's about time this exists. I took all my other foundations and just keep them as extras just incase I ran out of Smooche. Love this product. Doesn't smell bad either.

I have been fooled by “colour changing” foundation before and after reading reviews decided to try Smooche. So happy I did! Goes on smoothly and definitely changes colour. I love how natural it looks. I am 60 and it is doing everything I need.

I wanted to take a moment to share my experience with GENREV, and I must say, it has been nothing short of exceptional.
GENREV was The representative who handled my order was highly experienced, incredibly polite, and thoroughly professional. From the very first interaction, they made me feel like I mattered, my convenience was their top priority, and that level of care is simply unheard of.
The issue I had was resolved quickly and efficiently. This is something I cannot say about other companies I have dealt with in the past, where I suffered greatly despite the fact that they were the ones in the wrong. GENREV, on the other hand, made the entire process smooth and stress-free.
To be honest, GENREV should be the one teaching professionalism in public service. You have hooked me as a customer for life. I cannot express how happy I am with the service I received, and I truly appreciate the person who handled my order. You have set a standard that no other company has come close to matching.
Thank you, GENREV — you have earned a customer for life. Samira-Australia

I received my product. It didn't work quite as well for me, but Christine in their customer service department did make it a little bit easy to let them know that it wasn't quite right for me. Make up doesn't fit all shapes and sizes it how you take care of the customer that makes it a success!

I had an issue with my order which Carla took care of immediately, Great service!!!
Thanks again Carla!!

Ordering was easy and it arrived on time. Love the product (brow serum) too early for results yet.