Smile Kitchens Reviews 

The whole design process with Martyn was great! I had a good idea what I wanted but he gave options without being pushy at all with no pressure on buying ‘extras’ that I didn’t need. I changed my mind a couple of times and he was more than happy to adjust and price up a new design for me. We have had our kitchen in now for a few months and it is perfect for our family, I love it!!

The people were nice, and competent but responses were slow and when we needed to ask for something bespoke to be made it took a month to get an answer. We lost faith in the professionalism of the company and this coupled with limited options for our needs meant that we had to go with another company.

As a professional kitchen installer, I wanted to share my experience with Smile Kitchens. I’ve installed several of their kitchens to date, and each time, the process has been consistently smooth and positive.

The company operates with the warmth and attentiveness of a family-run business. The team is friendly, responsive, and clearly knowledgeable—particularly the designers, who demonstrate real expertise in their planning and support. Every delivery has arrived complete and undamaged, which speaks to their attention to detail and logistics.

One standout feature of Smile Kitchens is their innovative removable back panel within each unit. This allows installers to remove the backboard, run services cleanly, install the units square, and then replace the panel seamlessly. It’s a clever and practical design choice that significantly speeds up installation and improves accuracy. Compared to other rigid kitchen units, which are only useful if they arrive perfectly square (which they often don’t), Smile’s approach is a clear advantage.

Their pricing is also highly competitive. On a recent project, the entire kitchen—including a premium Dekton worktop—was priced at £15,000. For the same layout and specification, Howdens quoted £22,000 and Wren £25,000. That’s a substantial saving with no compromise on quality. The fittings, hinges, and systems used are all of a high standard.

In my professional opinion, Smile Kitchens stands out as an exceptional supplier—and my preferred choice for kitchen installations.

Alicia help us design our kitchen and no request was too big! She did a fantastic job and our extra logistically issues were sort with no problems!

We have absolutely loved our kitchen design by Jane. She listened with ease to all our requests and even when the layout of our kitchen needed to be changed (post finding a very large sewer below our extension) nothing was a problem. We adored Jane’s creativity and practical design for our family kitchen. The 3D design made our kitchen come to life and made us really visualise the space. Jane would also add any colours etc of our choosing which was just ideal. Finally, the samples sent in the post were far superior both quality and affordability than Wren or Howden’s. Delighted I scrolled across a Smile kitchen on Instagram.

Jane made the design process easy and stress-free. Nothing was too much trouble and she patiently accepted my multiple requests for changes, samples and information. Jane's communication was spot on - always on hand to speak face-to-face virtually. No sales pressure and honest feedback on design ideas. It was a pleasure working with Jane to design our kitchen.

We have just placed our order with Smile Kitchens after a few months of making decisions on the design.

We had originally visited some local showrooms and start looking at DIY Kitchens, however the lack of design support concerned us. Up popped Smile Kitchens on social media adverts and we had an initial call with Corinne.

We were sold pretty quickly to be honest, Corinne wasn’t pushy and listened carefully to our ideas and offer alternative ideas and solutions too.

I checked the background of the business and was happy with those checks, the sales support and design support was excellent - even after lots of changes because we were still building the extension. Nothing was too much effort and we were constantly reassured.

Our kitchen is now on order and the design pack shared to us went to our fitter who was very happy with all the information contained in it.

I wouldn’t hesitate to recommend Smile Kitchens and look forward to sharing our kitchen on Instagram Norths_on_the_hill

Fantastic experience with SmileKitchens; our designer Corinne was so so helpful, had fantastic ideas and worked with us to achieve what we wanted. We had numerous calls at a time to suit us which worked really well. The visuals, 3D walk throughs were fantastic. Corinne really went above and beyond for us and helped us over come issues we encountered during our reno. Looking forward to the kitchen arriving and being installed!

It's been a genuine pleasure designing our kitchen with Corinne at Smile. She has been endlessly creative and patient throughout the whole process, making sure everything is within our budget without sacrificing on the luxuries we wanted. The samples we received were amazing quality and made the selection process a breeze. We can't wait to see how it comes to life over the coming weeks!

I had an absolutely fantastic experience with Smile kitchens! I am possibly the world's most indecisive person, but also the busiest. Corinne Barton was my designer and she was just fantastic. I think in the end I met with around 8 different kitchen designers / company's, it might even have been more. Smile were absolutely stand out for me - I had so many design meetings where we tweaked the plan, and Corinne was sooo patient with me. She was so friendly and also extremely responsive on email. She was not at all pushy, just really really helpful. She was so knowledgeable and was able to make loads of recommendations and suggest things I hadn't thought of. She was not pushy at all and just wanted to get the kitchen right for us. From my experience with other kitchen designers, you had to make time to go into the show room to sit down, and then have maybe 1 other meeting, and it was really difficult making time to visit and often it was hard to contact people. Smile design process was so so handy to be able to have virtual design meetings and design it all on screen right before your eyes, and play around with, rather than just being presented with a plan. They send samples really quickly in the post, and I even had a bespoke colour for the kitchen island which was a seamless process and meant I got exactly what I wanted at only a small price increase. Overall, I genuinely cannot recommend them highly enough, especially for the price which was beyond reasonable - and cheaper than anything we had been quoted elsewhere! A final big shout out to Corinne who was fantastic start to finish I was honestly blown away.

I've had a great experience so far with Smile Kitchens, the design process has been really convenient and such a lovely experience with Izzy my designer. I've had lots of emails and zoom calls to make sure everything is correct and if I needed to change anything no job was too big or small. It's been a joy. Looking forward to seeing my utility room come together.

Natalie has been fantastic. We had loads of ideas and chopped and changed many times, Natalie helped us visual everything and came up with great design ideas. So far so good, hopefully the finished article is as good as the service so far!

We chose smile due to their epic marketing over socials (kudos to that team) and the quality looked really good for the price

We had Izzy as our designer and she was brilliant I loved working with her and we had some design meetings in the middle of our renovation with me sat in a building site and she was so lovely and made me feel like nothing was too much trouble

We had it delivered just after Christmas but came into some issues with another part of our renovation so the install had to be put on hold for a few weeks

When it came to the install my partner is a carpenter so the this was to be the easiest part of our renovation.

We had some problems when we started fitting with some missing bits and pieces (to be expected) this took a little longer to sort than we would have liked. We spoke to Triona in the end and she and Izzy chased what we needed and got it sorted ASAP so it all worked out in the end

Really pleased with the kitchen the corner larder is by far my favourite part

Thanks smile

Jon from Smile was really lovely to work with. He was incredibly patient and came up with lots of good ideas and solutions for my space. My teen was in the background and when I came off the call he said "he was nice". I couldn't agree more. A really nice experience.

Great experience working with Jane to design our kitchen, she gave invaluable advice and nothing was too much trouble with numerous tweaks made until it was perfect.

Natalie was absolutely brilliant and understood my brief straight away. I really liked her taste and ideas for my kitchen design. I would highly recommend her to other customers.

I would give more stars if I could!

Just completed the order of my new kitchen today and I couldn't be happier. Corinne was an absolute star, she helped me from start to finish, advised me wisely and made sure I would get everything I wanted. She was extremely patient with all my questions and requests and never once made me feel pressured to buy. But in the end I had no doubt I wanted a Smile Kitchen because of their professionalism, high quality and great service. I can't wait for my kitchen to arrive and to have the kitchen of my dreams! Thank you Corinne & team :)

My experience with Smile has been brilliant so far. My designer Jane is so helpful, she's come up with a creative design which meets all of my needs, and more! I love how quickly tweaks can be made to my design and samples can be sent. Jane is so responsive, I can't wait for my kitchen to arrive!

The designer Jennifer was professional and incorporated all our preferences in her amazing design.

Had an amazing experience with Nat, very knowledgeable & friendly, had great ideas and always quick to reply to any emails etc. couldn’t have asked for anyone better to help us with this overwhelming task of kitchen planning!!!