A great value network. All the standard services and speeds of EE. They don’t have visual voicemail or WiFi calling yet otherwise it would have got 5*’s. Customer service is awesome and very prompt. H... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good cheap Esim on the EE network. Rewards loyalty. 1 star off for less than great network coverage though, which is the case with all networks nowadays.
I really like being part of a small start business. There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology. The customer service is the reaso... See more
Company replied
When I switched network to Slice I wanted to keep my old number so I transferred it over, but the number I was given initially by slice remained active. I had a similar problem transferring my numb... See more
Company replied
Company details
Written by the company
Slice Mobile is the UK's first eSIM only mobile network. Slice is on a mission to revolutionise the mobile network industry by giving customers a slice of the action. Slice offers unique ways to reward customers through loyalty and referral, with bills going down each year and not up.
Contact info
United Kingdom
- help@slicemobile.com
- slicemobile.com
Get a Slice of the Action
4.0
Great
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 48 hours
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Brilliant!
Very good customer service team. Very responsive, polite and got my issue sorted thankyou 😊
16 April 2025
Reply from Slice Mobile
Thanks Dylan! It was a pleasure to help you - thanks for joining us @ Slice!
My esim glitched out
My esim glitched out. Took multiple tries over a day to get connected again, but people at Slice were great.
8 April 2025
Reply from Slice Mobile
Thanks so much for taking the time to review, we appreciate you!
10/10
They use the fastest Network in the uk (ee) and the prices they charge are very reasonable.
15 April 2025
Reply from Slice Mobile
We’re pumped to hear you’re enjoying the speed and the prices. Here’s to seamless browsing and zero interruptions!
Excellent service!
Simple, no fuss mobile provider with super efficient and excellent customer service! highly recommend!
2 April 2025
Reply from Slice Mobile
We're blushing right now! Thank you for this lovely review, we appreciate you!
Reply from Slice Mobile
Thank you Tinashe, we're so happy you're a Slicer!
Having issues setting my account with…
Having issues setting my account with this company today.
25 March 2025
Unprompted review
Reply from Slice Mobile
Just caught up with the team and they've told me you're issue has been sorted and that you're all Slice and ready to go! Thanks for joining us.
Reply from Slice Mobile
You know how to lift our spirits! Thank you for your review 👏
Can’t fault this company
Can’t fault this company. The eSIM was simple to setup and now I finally get great signal when I’m out and about!
10 March 2025
Reply from Slice Mobile
Thanks so much for joining us! We're great fans of you too.
A refreshing change on the mobile…
A refreshing change on the mobile provider scene. Very quick responsive online chat help and app based tools to give you great overall experience. Very happy I found them
14 March 2025
Reply from Slice Mobile
Thanks so much for taking the time to review, we appreciate you!
Reply from Slice Mobile
We’re really sorry we let you down. We're aware that we are still working with you to resolve the issue you are experiencing and want to reassure you that we are doing everything we can to get you experiencing a great service from us. Thank you for bearing with us whilst we resolve this for you.
Reply from Slice Mobile
Thank so much for the feedback!
Slick,Brilliant, Painless
Slick. Painless. Brilliant.
A 7-day free trial? Absolute game-changer—try before you buy! After 20 years in the UK telco industry, I have to say I’m seriously impressed with Slice Mobile. The setup was effortless, no porting headaches, and communication was seamless. Finally, something fresh in the market. Keep it up, team! 🚀 #GameChanger #TelcoInnovation
10 March 2025
Reply from Slice Mobile
We're seriously impressed with you! Thanks for joining us!
easy frictionless switch to payg esim
8 March 2025
Reply from Slice Mobile
Thanks so much for the great feedback!
Excellent network
Excellent network. The best I have tried so far. They give you what no other network can give on payg. Wi-Fi calling. Inclusive 5G, visual voicemail. The days of being locked into a useless contract is over. Fantastic app and customer service. A winner.
1 March 2025
Reply from Slice Mobile
Thanks so much for taking the time to review, we appreciate you!
Trialling this eSIM mobile provider…
Trialling this eSIM mobile provider this works very well, enrollment and eSIM install was very easy. Once installed the speeds checked show all the EE bands seem to be available and unlimited speeds allowed so services looks great. Also I can do Three way calling very useful which I cannot do on some other EE pay as you go services.
WiFi calling and slightly more data for money would make this 5 stars and make me move to them as main provider but I cannot fault this service.
28 February 2025
Unprompted review
Reply from Slice Mobile
Thanks so much for your lovely review. Keep checking in on the community and we'll update as soon as new features like WiFi calling land.
Simple to use
Simple to use, no contract. I used it instead of a bolt on with 02 which was extortionate by comparison. I'm thinking about cancelling my 02 and just sticking with slice. But one thing I didn't like was the app didn't stay logged in, so when I went to it I had to go through login process every time which was a bit annoying. But other than that can't fault it. I even used the data abroad while travelling in Spain.
21 February 2025
Reply from Slice Mobile
Thanks so much for taking the time to review, we appreciate you.
Reply from Slice Mobile
Thanks so much for the great feedback!
Wow this is a positive experience
Wow, what a difference in excellence. Seriously. Downloaded the app, signed up for a trial, installed esim and bam, instant 5G. So far I have not been able to get that on any other network where I am. EE themselves dont even offer 5G on PAYG. Super simple and easy to understand. So far VERY promising.
27 February 2025
Unprompted review
Reply from Slice Mobile
Sorry it's taken us some time to respond, thanks so much for the splendid review!
Incredible company!
Incredible company!! No fuss, no hassle
Easy installation, reliable and excellent connectivity
24 February 2025
Reply from Slice Mobile
Sorry it's taken us some time to respond, thanks so much for joining us!
Easy to setup and signal coverage so…
Easy to setup and signal coverage so far very good
16 February 2025
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