Skyscanner Reviews 

375
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive user interface and appreciate how simple it is to search, navigate, and compare cheap flight options across various airlines and portals. Travelers frequently note that the platform delivers excellent rates and helps them secure affordable tickets very conveniently without wasting any time checking elsewhere. Some reviewers were not happy with fluctuating costs, noting that ticket prices sometimes increased unexpectedly between their initial and later searches. A few consumers also mentioned encountering difficulties with specific third-party booking agents or experiencing challenges when trying to make necessary ticket modifications.

What people talk about most

Price

Consumers find price to be positive and consistently report finding affordable and competitive air ticket... See more

Website

Customers had positive experiences with website, finding it very easy to use for checking flights, booking,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the platform is to navigate... See more

Booking process

Reviewers highlight positive aspects of the booking process, noting that it is fast, easy to navigate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Skyscanner is great for helping me discover flights to a certain city or country and offers best prices. however there are some instances where I can see a flight on an airline's website, but I do not... See more

Rated 4 out of 5 stars

Ive been using Skyscanner for the past 5 years. hands down gives the best rates, I don't waste my time checking elsewhere. I would've given it 5 stars but the navigation and website can be improved... See more

Rated 5 out of 5 stars

This app is fantastic for comparing flight and hotel deals, but the dynamic pricing is frustrating. Every time I search for a route and check back a day or two later, the prices consistently go up for... See more

Rated 5 out of 5 stars

Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more


Company details

  1. Travel & Vacation

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

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4.4

All reviews

(375)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Using people situations to makes good…

Using people situations to makes good money. Keep on pricing increases.
Not a good idea to create the environment

14 May 2026
Skyscanner logo

Reply from Skyscanner

Hi there,

Thanks for taking the time to leave us a review. We're sorry to hear about this.

To give you some context, as a travel search engine, Skyscanner doesn't set or control prices. We rely on the data that is passed through to us by our partners, and we display this on our site on their behalf. 

If you are having a problem with prices, we would like to know more about this so we can investigate the issue further. If the issue persists, can you please get in touch with us directly via the link below: 

https://help.skyscanner.net/hc/en-gb/requests/new  

It would be helpful if you could share the details of the flight you have been searching for (route, dates, times and the airline), we will take a closer look and get back to you.

Thank you.

Claire - The Skyscanner Team

Rated 5 out of 5 stars

Convenience

Convenience - Easy to compare prices of all airlines , times and dates.
Appreciate the regular updates of ticket prices for selected airlines

26 April 2026
Rated 5 out of 5 stars

clear comparison of prices

Like the clear comparison of prices, departure n arrival date n time, flight duration, transit times for the different airlines to the desired destinations.

Easy to navigate and book.

26 April 2026
Rated 5 out of 5 stars

Excellent

Excellent, my primary search engine for flights.
No matter how much I compare Skyskanner has best results ~99% of the time

15 April 2026
Rated 2 out of 5 stars
Skyscanner logo

Reply from Skyscanner

Hello Sophie, 

Thank you for taking the time to leave a review. 

I am sorry to hear that you find the travel provider, Traveloka's website frustrating to use. 

As a travel search engine, Skyscanner doesn’t manage our travel partners’ websites or their booking processes. However, we understand how it can be frustrating if websites are difficult to use. 

If you need any further assistance, please use the link below, and our Support team will do their best to help you. 
https://help.skyscanner.net/hc/en-gb/requests/new 

Thank you again for your time and feedback. 

Kind regards, 

Tegan

Rated 5 out of 5 stars

Quick and easy to use

Saves our time of searching the suitable flights. Also skyscanner shows us the most recommended providers so that we get the right deals.

12 March 2026

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