Skyscanner is great for helping me discover flights to a certain city or country and offers best prices. however there are some instances where I can see a flight on an airline's website, but I do not... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ive been using Skyscanner for the past 5 years. hands down gives the best rates, I don't waste my time checking elsewhere. I would've given it 5 stars but the navigation and website can be improved... See more
This app is fantastic for comparing flight and hotel deals, but the dynamic pricing is frustrating. Every time I search for a route and check back a day or two later, the prices consistently go up for... See more
Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more
4.4
Excellent
375 reviews
Asks customers to review
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The price comparison across popular…
The price comparison across popular ticketing platforms with ratings is extremely helpful.
17 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
dissapointed problem cannot solve
16 July 2026
Reply from Skyscanner
Hello Ros,
Thank you very much for taking the time to leave a review.
We're sorry to hear that you've experienced an issue with Skyscanner. We'd like to help, so if you could share a few more details about this problem, please contact us via our support form https://help.skyscanner.net/hc/en-gb/requests/new
We look forward to hearing from you and helping resolve this for you.
Kind regards,
Ines
Best pricee
10 July 2026
Scanner is easy and precise with…
Scanner is easy and precise with details for us to make decision swiftly.
7 July 2026
Wide comaprsion of prices
Wide comaprsion of prices, may be because of you not taking cut.
Even better: Remove agencies with rating of less than 2.
6 July 2026
Great platform for easy to compare air…
Great platform for easy to compare air ticket price in 1 go!
4 July 2026
The recent update (perhaps) did not…
The recent update (perhaps) did not show the air fare prices in Price Alert, have to click in every time.
Showing the air fare prices create an urge to buy the air ticket
27 June 2026
Reply from Skyscanner
Hello Wee,
Thank you very much for taking the time to share your feedback.
I'm sorry to hear that you were disappointed by our recent update to Price Alerts.
At Skyscanner, we're always working to improve our product. While prices were previously displayed on the Price Alerts page, they didn't always reflect the most up-to-date fares. To avoid showing potentially misleading information, we've removed prices from that page.
It's great to hear that you found this feature useful. We're continuously testing and improving the experience for our travellers, and feedback from regular users like you is incredibly valuable in helping us shape future improvements.
In the meantime, you should continue to receive your Price Alert emails, which include the latest available price.
I hope this helps clarify the reason behind the change. If you have any further questions or suggestions, please don't hesitate to get in touch through our Help Centre: https://help.skyscanner.net/hc/en-gb/requests/new
Have a lovely day,
Ines
I manage to find tickets cheaper than…
I manage to find tickets cheaper than from the airlines website themselves. Great saving! Also able to find various airlines combination. Highly recommended.
23 June 2026
Thank you very much to fetch all data…
Thank you very much to fetch all data in one go, good to compare and take decisions
19 June 2026
Most of my searches are met.
12 June 2026
GOOD SERVICE
7 June 2026
Good site
Offer/promotion good/ it will more attractive if more packages of flights tickets
24 May 2026
1st I loves the price of the air ticket…
1st I loves the price of the air ticket which is cheaper then other.
2nd Skyscanner is my 1st choice to go for buying air ticket but....So air ticket waiting hours are too long which can go up to 33hrs. Hopefully this kind of long hours waiting flight try not to appear in the APP cos it might really scare all people away. Booking process need to improve as I come across many many time which I can't get the air ticket
17 May 2026
Invalid ticket sold
I went to airport to realise the ticket has been cancelled and changed to a later flight. The third party site Teaflight.com should be banned from skyscanner (ps I now see other passengers experiencing same/similar issues). So why is this third party still allowed to be on skyscanner?
17 May 2026
Reply from Skyscanner
Hello,
Thanks for your review, and I'm sorry to hear about this experience with Teaflight.
To give some initial context, as Teaflight operates as a travel agency, they will typically not be involved in the scheduling of your booking as this is controlled by the operating airline. If the airline has made a schedule change to your booking, they will usually notify Teaflight and provide them with your available support options.
I can see that you have provided your email address alongside this review. To support you the best that we can, I've contacted you personally to investigate this experience with Teaflight and ask that they provide both of us with some further insight on what happened.
Please keep an eye out for my email and reply when you have a chance.
Thanks once more for raising this to our attention and for your review.
Best regards,
Robert
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