Building overall is nice, good amenities, everything you need! security could be increased though. The management team is really kind and helpful, Tida was my property manager whilst I was there, an... See more
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Vonder is a tech-enabled, extended-stay lifestyle platform that redefines modern living by offering beautifully designed spaces prioritising experiences within a vibrant community. Tailored for digital nomads and young professionals, Vonder transforms long-term residential living by providing a home away from home while fostering connections and encouraging urban exploration. Our Vonder App enhances convenience and community engagement, connecting members with local cultures and adventures.
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London, United Kingdom
Replied to 41% of negative reviews
Typically replies within 1 month
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Terrible experience with Vonder Brentford management. No one responds to emails, which is extremely frustrating.
The parking permit was included in the rent, and now they’re trying to charge extra — very misleading. On top of that, the electricity bill is incorrect, with wrong readings and clear overcharging.
Poor management, no transparency, and zero accountability. Avoi
im loving it in here everything is lovable, lounge area, the service every thing is a top notch thing thanks for giving this better experience.
I once had a random question about my flat and didn’t really know who to ask, and staff member Agi happened to be around in the building at the time. she did everything to help, going out of her way to find the answers. It’s something I still remember, because it genuinely made my experience in the building so much better.

Reply from Vonder
A really pleasant place to live, it has a nice, calm atmosphere, I've met a marketing manager the other day and even though I've heard weird stuff about Coombe buildig I am quite satisfied, she explained everything ell yesterday andd i can't wait t have an app. Special shoutout to Aggie who is absolutely amazing, kind and super supportive! Highly recommend 😊

Reply from Vonder
Aggie was great at her job. She was very responsive and great at communication. It was a pleasure working with her and I hope to work with her again very soon.

Reply from Vonder
I’m very grateful to Tida Jabi. She has supported me at every stage—from the moment I moved into the property to helping me maintain it.

Reply from Vonder
The community events made a real community and made my stay very enjoyable.

Reply from Vonder
We cannot take rubbish out
The lift that takes us to the bin area just stopped working and we don't know any other way to the bin room.
On this note, the other lift on the complex also has not worked since December - despite our complaints and attempts to get Vonder to sort it.
Let's see how much trash we all have to accumulate before they fix this one.
Staff was kind and the vibe itself was great in general.

Reply from Vonder
I've really enjoyed working with Vonder, it's been a smooth and positive experience overall. A big part of that is down to Aggie, who has been absolutely amazing throughout. She's always on hand, nothing is ever too much trouble, and she genuinely makes you feel looked after. The kind of person who just makes everything easier. Would definitely recommend!

Reply from Vonder
I was staying at Vonder Upriver. The flat was very nice and clean. The check in process was smooth. Even though I arrived hours before the check in time I was able to wait in the coworking area until the flat was ready. There was tea and coffee and other refreshments. All staff was absolutely lovely but shout out to Aggie who helped me arrange the stay and made the atmosphere feel like home.

Reply from Vonder
I had a great experience with manager Abdullah, i was facing issues with the broken blinds for a while and he got them fixed in no time! Very professional, quick and efficient

Reply from Vonder
Getting an apartment with Vonder was such a smooth experience, which is so rare to find in Berlin. The contract was reasonable, the stay-in period is flexible, and check in was easy. Even without viewing physically (we were based in another city prior to living here), the apartment was exactly like it was in the photos. It’s in a new building, in a good and safe location.
Everything about living here is convenient: the doors are operated by an app, there is a laundry room that’s free to use in the basement, the furniture and amenities were complete as soon as we moved in, communication with the Vonder team is clear, quick, and pleasant. The room size and layout works perfectly for my boyfriend and me. During the winter, even when the heater isn’t on too strong, our room is comfy and warm inside. We have monthly gatherings with other residents, which I really appreciate.
This is the best apartment setup I’ve had in Germany since I moved here. I highly recommend Vonder!

Reply from Vonder
I have contacted the janitor on several occasions regarding some concerns in my room. Ever since then, whenever he sees me, he makes peculiar comments inquiring if everything in my room is satisfactory, implying that there is always an issue.
He can also be quite rude at times.
This is truly the best experience I've had living at any location thanks to Tida Jabi. It's secure and you are heard and promptly resolve any issues or requests you have and it's done with a smile. Can't recommend this place enough :)
Thank you Tida and Vonder for everything!

Reply from Vonder
Abdullah is very good at responding and sort out the problems.

Reply from Vonder
The building management wasn’t really great at the beginning when we moved. Been a couple of months I see the imporvement, with the maintenance service.
Special thank you to Abdullah Leghari, who proactively resolved our reported issue.

Reply from Vonder
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