Skylight Blinds-direct Reviews 

304
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Buyers state that the custom-made blinds fit perfectly and significantly improve room temperatures during both hot summer and cold winter weather conditions. People are also very happy with the prompt delivery and the simple assembly process that makes installation straightforward for anyone with basic DIY skills. Reviewers frequently describe the customer support team as extremely professional, friendly, and always ready to answer any questions. However, some customers also noted that putting up the large blinds required extra help, careful measurements, and significant physical effort because of their heavy dimensions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are exceptionally... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the products are exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting top-tier assistance from start to... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpfulness and responsiveness throughout the... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth journey from initial contact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially I was concerned about measuring myself and fitting, after speaking on the phone, discussing options and having the benefit of a lot of experience and advice, I measured and ordered. I w... See more

Rated 5 out of 5 stars

Made to measure,perfect fit. Slight delay on delivery but worth the wait. Fitted the skylight blinds ourselves, I would not recommend doing this unless you are proficient at DIY. Overall very pleas... See more

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Company replied

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(304)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Two separate orders for separate…

Two separate orders for separate lantern windows. Both times our experience was really good, we were kept up to date at every stage and very happy with measurement instructions. We fitted the blinds both times ourselves and love the result and quality.

2 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Great to hear Susan, thanks so much for sharing.

Rated 5 out of 5 stars

Good product

Good product. Easy to fit.
The process or ordering was easy and great communication throughout.

28 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your order Damian.

Rated 5 out of 5 stars

Had a great experience buying our blind…

Had a great experience buying our blind great information when I called to ask some questions , also good quality blind very happy and they also followed up to make sure all was ok

23 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks Mr White, we really appreciate your business

Rated 5 out of 5 stars

EXCELLENT ORANGERY BLIND

Our neighbour got one of these blinds and was very impressed. Skylight blinds were very helpful and Naomi even queried our measurements. Modern builders do not seem to build exact rectangles! It was a large orangerie blind, but my husband and I managed to fit it ourselves (we are in our 70’s). Excellent service and quality! Competitively priced!
Also good choice of materials and colours.

18 April 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you are happy Elizabeth, thank you for taking the time to review us

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we had our package left in a bad place by DPD leading to it being stolen. Not the fault of Skylight blinds-direct but they a new custom blind made and delivered to us within a week.

1 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So sorry about that, glad we got it sorted in the end. Many thanks

Rated 5 out of 5 stars

Rather large Openview blind

I had many questions concerning the blind. How it would fit, how many times it would open and shut on a charge, the choice of fabric. The team responded clearly and answered all my queries. That gave me confidence to proceed with the order.
The team kept me informed of the progress and when I thought I had a problem during installation they contacted me immediately and everything was resolved - no issues with the blind just me having a senior moment.
So far the blind is doing exactly what we wanted and has made the room comfortable and a joy to be in.
If I had any criticism it would be a wish for more detailed instructions - the pictures and video left room for interpretation but if you can build flatpack furniture and are used to DIY, measuring, drilling and have enough people to help lift it in then you will manage.
Thanks Naomi and the rest of the team.

18 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for the feedback Steve

Rated 5 out of 5 stars

Hi Naomi…the blinds and instructions…

Hi Naomi…the blinds and instructions you provided were fantastic, more importantly they did the job required for the customer.
Thank you

19 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much Mark

Rated 5 out of 5 stars

Great product and excellent service

We've now had our blind up on our large kitchen skylight for a month and it is proving to be a real asset. In recent hot, sunny weather the kitchen was cool instead of baking; now, when the nights are drawing in, the closed blind creates a cosy atmosphere. Excellent service from the team at Skylight Blinds, from measuring and ordering help to reminding me about the guarantee. Fitting the blind wasn't easy due to its size, but it was a worthwhile task with a positive result.

16 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad your blind is keeping you cool in the summer and warm in the winter, they are great arn't they? Thanks for sharing your feedback.

Rated 5 out of 5 stars

Professional and freindly

My experience with skylight blinds was more than satisfactory. Team members were very helpful and quick to respond any questions I had about the product.The product was quite straightforward to install and is serving its purpose well. Thank you!

16 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you are happy Judith, we appreciate you taking the time to review us. Many thanks Naomi

Rated 5 out of 5 stars

Well made and perfect fit

Well made and perfect fit. Very happy with the blind.

2 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

We are so glad your blind is the perfect fit

Rated 5 out of 5 stars

Great blinds for my conservatory.Fairly…

Great blinds for my conservatory.Fairly easy installation needed 2 people to lift and install.
Delivery information was good and the quality is excellent.
Would recommend.

1 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for sharig your experience Wendy

Rated 5 out of 5 stars

Good quality 👌

The whole experience was smooth, blind fitted perfectly, really pleased with how it operates and has made such a difference to our living room area, would recommend to anybody 😀 👌

1 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

A smooth process and a well fitting blind is what we aim for. Many thanks for sharing.

Rated 5 out of 5 stars

Really good correspondence with them

Really good correspondence with them, kept me updated and answered any questions I had. Easy installation, perfect for my needs.

8 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your feedback

Rated 5 out of 5 stars

It’s a great blind no wires going…

It’s a great blind no wires going across the opening
My blind was very large 4.100x3755 you have to make it upside down and then turn it over which was not easy being that size
I have fitted hundreds of conservatives if I was still working I would recommend this blind to all of them

8 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So glad you had success with your huge Honeycomb openview blind.

Rated 4 out of 5 stars

electric roof lantern blind

I ordered an electric roof lantern blind from Blinds direct.
The blinds are good value for money and are of a great quality. The blind was easy to install, looks great and has kept the harsh sun off our furnishings.

11 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for sharing Shaun

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick replies.

4 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your feedback Frank

Rated 5 out of 5 stars

Lantern blind

Easy instructions for measuring followed by delivery of a very well made blind. Installing was a two person job which was easy after watching the installation videos. I’m very happy with the blind that works just as described.

15 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

so glad you were happy with your blind

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, always responding quickly to any questions. Good quality product and easy to handle due to light weight. Anyone with some basic DIY skills can assemble and install these blinds, but be sure to read the (very good) instructions, and to take care with your measurements. Very pleased overall!

31 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Paul and Diane, thanks so much for your lovely review! It's wonderful to hear that our customer service team was able to respond quickly to your questions - we really pride ourselves on being there when our customers need us.
I'm delighted that you found the blinds easy to work with and that our instructions were helpful. You're absolutely right about the measurements - we always tell people to measure twice, cut once! It sounds like you did everything perfectly.
Thanks again for choosing us and for recommending us to other DIY enthusiasts. Reviews like yours really make our day!

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