Skylight Blinds-direct Reviews 

302
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and perfect fit of the products, which are often described as well-made and effective for temperature control. Many people highlight the excellent service and helpful, professional staff, appreciating the top-tier support and positive overall user experience. However, some customers also noted that installation could be challenging, particularly for larger blinds, sometimes requiring multiple people to position them. A few other people also felt that there were occasional minor operational problems, such as needing a motor reset or suggesting improvements for product robustness.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Service

Customers consistently note positive experiences with service, describing it as first-class, top-tier, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and professionalism.... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made to measure,perfect fit. Slight delay on delivery but worth the wait. Fitted the skylight blinds ourselves, I would not recommend doing this unless you are proficient at DIY. Overall very pleas... See more

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Company replied

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Company replied

Rated 5 out of 5 stars

Good website with much information and guides available. Easy to obtain a quote and ask any questions about the product, and easy to order on line. The electric roof blind is costly, but comparable... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(302)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and fantastic customer…

Great quality and fantastic customer service.

5 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Emma, this has put a big smile on my face - thanks so much! Quality products and great service are exactly what we aim for, so knowing we delivered on both counts is brilliant. Really grateful for the feedback!

Rated 4 out of 5 stars

All good,

All good,
Fitted as expected, made to the correct size, works well.

17 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Darren, thank you for your lovely review! There's something really satisfying about a job that just goes right - correct size, easy fit, works perfectly. That's what we aim for every time. Cheers for the feedback!

Rated 5 out of 5 stars

Great product

My blind arrived on time, was well packaged and installation instructions clear. I managed to get it in place before the most recent heatwave and it has made all the difference.

29 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Adrian, sounds like everything went like clockwork! And what perfect timing with the weather. There's nothing better than being prepared when Mother Nature turns up the heat. Thanks so much for the lovely feedback!

Rated 5 out of 5 stars

Great service and blinds!

Great communication, delivery when promised. Installation fairly easy (once I'd properly read the online instructions!), and Noami very responsive when I had misunderstood one of the steps trying to set up the smart control on the blinds, and helped me resolve. All in all a great service - thank you!

25 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Senam, what a lovely review - thank you so much! We've all been there with the instructions haven't we? Sometimes it takes a proper read-through before it all clicks! Really glad you got there in the end.I'll make sure Naomi sees this - she'll be absolutely delighted. She's brilliant with the technical side of things and loves helping customers get their smart controls working perfectly.Thanks for sticking with us through the setup and for taking the time to share your experience. Hope you're loving the convenience of those smart blinds!

Rated 5 out of 5 stars

Roof blind for conservatory

We ordered a roof blind for our conservatory. It arrived well packaged. We had a few issues working out how to fit it, but we're given guidance from Skylight. Definitely a 2 person job. We are very happy with it, as we have been able to use the conservatory, even in this hot weather we've been having. Would recommend this company.

1 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Nancy, thanks so much for your lovely review! So glad you're getting proper use out of your conservatory again! There's nothing worse than having a lovely space that becomes unbearable in hot weather. You're absolutely spot on about it being a two-person job - we always recommend having an extra pair of hands for the installation. Great that our team could guide you through the tricky bits when you got stuck.Thanks for the recommendation and for sharing your experience. Hope you're enjoying many more comfortable hours in your conservatory!

Rated 5 out of 5 stars

Solar electric blackout blinds.

Bought two solar electric blackout blinds from Skylight Blinds-direct for velux windows. Found them easy to install only four screws. They fitted perfectly, make sure to select the correct velux reference number when ordering, can be found on a sticker when opened. Very pleased with the result, they operate smoothly with the remote control with complete flexibility as to how much they are open or closed. A small issue with the package contents was resolved quickly, customer service was excellent

2 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Fantastic review - thank you! Really glad the installation was straightforward with just those four screws. You're absolutely right about checking that Velux reference number - we always tell customers to double-check that little sticker, as it makes all the difference to getting the perfect fit.Sounds like you're loving the flexibility of the remote control - there's something quite satisfying about being able to adjust them to just the right position without getting up!Thanks for mentioning how quickly we sorted out that packaging issue too. Our customer service team will be pleased to hear they got it resolved for you promptly.Really appreciate you taking the time to share such detailed feedback!

Rated 5 out of 5 stars

Really professional company offering…

Really professional company offering excellent products with a really good attitude to customer satisfaction. Clear communication before and after the sale with support available should you need it. Would highly recommend.

1 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

This is exactly the kind of feedback that makes all our efforts worthwhile - thank you! We've always believed that great products need to be backed up by great service, so it's wonderful to hear that philosophy is working.
Really grateful for the recommendation and for choosing us. Thanks for being such a thoughtful customer and for sharing your experience with others!

Rated 5 out of 5 stars

Look no further great product

Really pleased with the whole experience.
Customer service was really good and responsive. Guides on how to measure with the correct tolerances were really helpful. Online assembly and installation videos were really helpful.
The motor is powerful and quiet, it’s a really nice quality product for the money.

I would thoroughly recommend the company and product

30 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

What an absolutely lovely review to read - thank you! It sounds like we managed to support you properly at every step, which is exactly what we aim for.
Really pleased the measurement guides hit the mark - getting those tolerances right can be the difference between a perfect fit and a nightmare! And I'm delighted you're impressed with the motor quality. We believe in doing things properly even if it costs a bit more.
Your thorough recommendation means the world to us. Thanks for choosing us and for sharing your experience!

Rated 5 out of 5 stars

Excellent skylight blind

Excellent skylight blind. Perfect fit. Reasonably priced. Fast delivery. Highly recommended. A++++

1 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Atif, Love this review - thanks so much! You've ticked all the boxes there - perfect fit, good price, speedy delivery. That A++++ is going straight up on the office wall! Really appreciate it.

Rated 5 out of 5 stars

Superb customer service and great…

Superb customer service and great product

Naomi was amazing. She took us through the whole process, answered all of our (many) questions with patience and kindness and couldn't have been more helpful. The blind is perfect and we couldn't be happier with it. I highly recommend both the company and the product.

1 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Tracey. This has absolutely made my week - thank you! I can't wait to show Naomi this review. She's brilliant with customers and hearing that her patience and helpfulness made your experience so positive is just wonderful.
We always say there's no such thing as too many questions when you're choosing the right product, so I'm really glad she took the time to get everything sorted for you properly.
Your recommendation means the world to us. Thanks for being such a pleasure to work with and for sharing this lovely feedback!

Rated 4 out of 5 stars

Blind is great

Blind is great easy to assemble and fit.

25 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much! Great blind, easy fitting - sometimes that says it all perfectly. Really appreciate you taking the time to share that with us!

Rated 5 out of 5 stars

Great place for quality roof light blinds

Really pleased that I spotted this company on the internet. They’ve been first class from start to finish and the 2m x 3m roof lantern blind works a treat. Even the fitting was straightforward for two of us in around an hour or so. I used some nails which I fitted around two sides of the opening to rest the blind on whilst fitting and it worked a treat. Well done Skylight Blinds Direct and particularly Naomi who works hard and is lightening quick to answer any questions

23 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So pleased you discovered us online and that everything has gone brilliantly. A 2m x 3m blind is no small job, so getting it fitted in about an hour between two of you is impressive.
That's a brilliant tip about the nails for support during installation - really practical thinking! I might have to add that to our guidance notes.
Thanks for being such great customers and for sharing both your experience and that helpful fitting tip!

Rated 5 out of 5 stars

Honeycomb roof lantern/ alexa success

hi, my honeycomb roof-lantern blind controlled by Alexa was easy to assemble from the documentation and videos. The staff assisted me in the ordering process as the site for the blind was non-standard and did not have a recess. A great success and the blackout function was perfect

7 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Roger! This is absolutely brilliant to read - thanks! I love that you've got the full smart home setup working with Alexa. Being able to just say "Alexa, close the blinds" must feel pretty cool.
It's great that our team could help navigate that non-standard fitting situation. Those projects without a proper recess can be tricky, but it sounds like we found the perfect solution for you.
And perfect blackout function too - that's exactly what we want to hear! Really appreciate you sharing your experience and letting us know it was such a success.

Rated 5 out of 5 stars

Great company

Great company, fast delivery and great customer service.
I would highly recommend this company.
I

10 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Laura, What a great thing to read - thanks! Fast delivery and good customer service are the foundations of what we do, so hearing we nailed both is brilliant. Really appreciate you taking the time to recommend us!

Rated 4 out of 5 stars

Big blind

This blind was 5mtrs long so it was a challenge to start with I put the side guides on first then took them off and assembled the blind .it took three of us to hold it up not because it was heavy more to do with the length. It is a great blind and I have no problem recommending the company and itself product

16 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for your detailed review! 😊
A 5-metre blind is definitely a bit of a project, so hats off to you for getting it up – and great teamwork! It’s fantastic to hear that, despite the challenge, you're pleased with the end result and happy to recommend both the product and our company.

If you ever need anything else, we’re just a message away!

Rated 5 out of 5 stars

Brilliant service ,Brilliant quality

Brilliant service ,Brilliant quality, very easy to fit ,exact fit, would definitely recommend

16 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much for the lovely feedback! 😊

We’re thrilled to hear you were happy with the service and quality – and that the blind was such an easy fit too (music to our ears!). Thanks for recommending us – it really means a lot.

If you ever need anything else, you know where we are!

Rated 1 out of 5 stars

Blind has never worked properly and now completely broken

Blind has never worked properly. Ordered a large lantern roof blind with electrical operation. Worked twice then stopped working. Paid for blind fitter to check it. Motor burnt out. Replacement sent. Paid engineer to fit and check it. Fitted wouldn’t work. Engineer said motor not powerful enough. He disconnected the motor so I could operate manually.. emailed blinds direct waste of time. Came home a couple of weeks ago blind has collapsed out of track and hanging loose. Engineer came to check it and he said blind is too wide for the pleating so it has sagged and fallen out of the track. Emailed blinds direct to reject the blind and refund…still waiting for a response.

1 July 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Paul

We’re really sorry to hear about the problems you had with your blind – it’s certainly not the experience we want for our customers, and we completely understand how disappointing it must have been.

While issues like this are incredibly rare, we took your concerns seriously and worked closely with you to bring things to a resolution that you were happy with. Your feedback has been shared with our technical and product teams to help prevent similar issues in the future – especially for larger, more complex installations like yours.

Thanks again for your patience while we worked through everything. If you ever need support in future, our team is always here to help.

Kind regards,
Naomi

Rated 5 out of 5 stars

Buying self install blinds made easy …

All we needed know about which blinds to select was explained clearly especially to my wife who has light sensitive eyes.The blinds were easy to install and fitted perfectly.

13 June 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you for the kind words! 😊

We’re so pleased to hear that everything was clearly explained and that your wife felt supported in choosing the right blinds for her light sensitivity – that’s exactly what we aim for.

Great to know the blinds were easy to install and a perfect fit too! If you need any help in the future, we’ll be here.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look