Skylight Blinds-direct Reviews 

304
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Buyers state that the custom-made blinds fit perfectly and significantly improve room temperatures during both hot summer and cold winter weather conditions. People are also very happy with the prompt delivery and the simple assembly process that makes installation straightforward for anyone with basic DIY skills. Reviewers frequently describe the customer support team as extremely professional, friendly, and always ready to answer any questions. However, some customers also noted that putting up the large blinds required extra help, careful measurements, and significant physical effort because of their heavy dimensions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are exceptionally... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the products are exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting top-tier assistance from start to... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpfulness and responsiveness throughout the... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth journey from initial contact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially I was concerned about measuring myself and fitting, after speaking on the phone, discussing options and having the benefit of a lot of experience and advice, I measured and ordered. I w... See more

Rated 5 out of 5 stars

Made to measure,perfect fit. Slight delay on delivery but worth the wait. Fitted the skylight blinds ourselves, I would not recommend doing this unless you are proficient at DIY. Overall very pleas... See more

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Company replied

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(304)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Great blinds

Great blinds, easy to fit. Definitely helps keep the heat in for our roof lantern
Would recommend

14 November 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Evie, thank you for this great review! We're delighted the blinds are helping keep the heat in your roof lantern and that you found them easy to fit - that's exactly what we aim for. Really appreciate you recommending us!

Rated 5 out of 5 stars

Excellent company with great customer…

Excellent company with great customer service and product. Really pleased with the blind - it’s really helped to keep heat loss to a minimum. We had super advice from Naomi and always on hand. Highly recommend

26 November 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you for this wonderful review! We're really pleased the blind is helping keep the heat loss to a minimum - that's exactly what our honeycomb blinds are designed to do - and we'll make sure Naomi sees your kind words, she'll be delighted. Really appreciate you recommending us so highly!

Rated 5 out of 5 stars

Really happy with the whole process

Really happy with the whole process, from initial order, self installation and the final results! Wished we ordered sooner. Very surprised how much difference the thermal fabric makes to our room.

Cannot recommend enough!

30 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Andrew, thank you for this fantastic review! We hear that "wish we'd ordered sooner" quite often - it's amazing how much of a difference the thermal fabric makes, isn't it, when you finally experience how much more comfortable and usable your room becomes. Really pleased the whole process went smoothly for you, and we really appreciate you recommending us so highly!

Rated 5 out of 5 stars

Naomi has been extremely helpful and…

Naomi has been extremely helpful and has seen our order through to completion guiding through the setting up of Somfy remote blinds was the icing on the cake 🎂!😅

6 November 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much Ian, you are very welcome!

Rated 5 out of 5 stars

Great service

Great service, from start to finish, I absolutely love my knew skylight blind

9 November 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks so much Jean!

Rated 5 out of 5 stars

The customer service team were brilliant

The customer service team were excellent. Prompt delivery. Easy to follow instructions. The blinds were of exceptional value and quality. 5 year warranty for peace of mind. After sales experience was excellent. You can not go wrong purchasing from the company. 5 star service.

23 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Music to our ears, thank you Nigel

Rated 5 out of 5 stars

Orangery lantern blind

I ordered a blind for my roof lantern,from start to finish I couldn’t have asked for more help.i was talked through getting all the measurements that was needed.was sent colour samples picked my colour for blind and frame colour.it was for a large lantern but felt it was a brilliant price.was updated when blind was been made and when it was dispatched.when it came was not complicated at all to fit was put together and fitted within 30 mins.looks really lovely great quality couldn’t be more pleased.Brilliant company wouldn’t hesitate to order again.

10 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks Rob your review makes our job worthwhile

Rated 5 out of 5 stars

Brilliant service and product

Brilliant service and product. The blind is a perfect addition to our room. Staff very professional and willing to give advice. Will definitely be using them again

1 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you so much

Rated 5 out of 5 stars

Excellent company

Took a while to get round to fitting the blinds, but they are good. The delivery was very quick and the company couldn’t be more helpful. Would definitely recommend and use again.

18 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Carol, thanks for taking the time to leave such a lovely review

Rated 5 out of 5 stars

We are very pleased with our new…

We are very pleased with our new skylight blind, it's been up for a few weeks and it has made a big difference to our orangary, cuts out the draft and makes the room warmer. Our builder who installed it has already recommended it to one of his customers, steve was very helpful and guided us through the ordering procedure

25 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks Paula, you are welcome

Rated 5 out of 5 stars

Fantastic service and after care

Fantastic service and after care from Naomi for our skylight electric blind.

We had measured the length incorrectly but called up Naomi who arranged to have them sent back and trimmed and re delivered to us. She then kept in touch and told us how to get everything up and running. Blind looks fantastic

Thank you very much x

10 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

No problems at all Pamela, thanks for your lovely review

Rated 5 out of 5 stars

Recommended

Really nice product, production/delivery time and follow up customer service. Very pleased thank you very much.

10 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your review Terry

Rated 5 out of 5 stars

Fantastic service from skylight…

Fantastic service from skylight blinds-direct especially the great communication from Naomi, great product would recommend the solar lantern blind to anyone.

5 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your lovely review Barry

Rated 5 out of 5 stars

I was more than pleased with my…

I was more than pleased with my experience with Skylight Blinds especially with the young lady Naomi,the information I received from how to measure up to actual fitting the blind was second to none and I would recommend them to anybody and would certainly use them again,well done to everybody concerned.

3 October 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thank you for your lovely review

Rated 5 out of 5 stars

The blinds are both good quality and…

The blinds are both good quality and good value and the customer service is excellent. I also found the blinds reasonably easy to install, which was a relief as often these sorts of purchases can turn into a nightmare when you try to put them up!!

1 August 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Thanks for your lovely review DAvid

Rated 3 out of 5 stars

Inexperienced fitters beware, installing large dimension blind is non-trivial!

Initial quality issue was worked through with reasonable support by email/video call.

Installation would have been easier if full pdf guides were better signposted rather than ridiculously simple ‘Ta-dah!’short YouTube videos. Took google to find out how to reset the motor end stops which then took me to the company website.

My horizontal atrium blind is 3.4m x 1.1m which felt like it was getting beyond the limits of the design; racking and twisting due to the weight of motor and battery in either end during installation. The joint in the side rails should be made much more robust recognising that shipping would be complicated by not having a join.

Now it’s up I’m very happy with the product.

28 September 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi so sorry you had initial problems and I am so glad that you are now happy. Many thanks Naomi

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