My payment method expired and I didn't realize it till sometime later. When trying to update it I was making no headway. I contacted support and soon received an email from James with how to proceed... See more
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See what reviewers are saying
Thank you Skillogic - for all the information and it made very easy to choose a right path .
Why are the courses time-limited? I made a start on the first of a bundle of courses purchased through a third party site offer, but had little time to devote to it. When I was able to get back to it,... See more
Company replied
Really good and amazing. It is the platform to learn skills and update your skills. Learning is straightforward and if you're unsure of anything there is the visual aspect and the video aspect to he... See more
Company details
Information provided by various external sources
Skillsology offers high quality, online courses across a variety of disciplines. Our courses are written by subject matter experts and are aimed at helping you achieve your professional or person goals.
Contact info
Zetland House, 5-25 Scrutton Street, EC2A4HJ, London
- 020 3095 7115
- support@skillsology.com
- skillsology.com
4.5
Excellent
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Never had an issue
Never had an issue. Great learning resource with good prices.
3 June 2017
Unprompted review
Reply from Skillsology
Good morning!
Thank you for taking your time to review us. We hope you continue enjoying your learning!
Kind regards.
Recently I bought 2 courses
Recently I bought 2 courses, which I have not yet used. When I first tried to log in, I had difficulty on one course and could not even find the 2nd course--I think they might not have given me credit for the purchase. My first impression of the course I reached (I started with Microsoft Outlook) was that it was both too elementary and too complicated. I have not yet had the hours it sometimes takes to get back with the company to find the missing 2nd course or to resume the course I reached. I bought these courses because of an absurd "discount," but unless, after I have time to straighten things out it gets better, I cannot recommend this company.
2 June 2017
Unprompted review
Reply from Skillsology
Hi,
Each of your points is addressed below:
We did ask you to send in the second voucher so we could look into this but unfortunately, we didn't receive that from you. Judging by the names of the two course bundles you purchased, it looks like one was from Skillsology and the second was from a different course provider. If you check your email from PC World carefully it should show you where to go to access this.
You have full access to the courses that you purchased from us. In order to switch between courses you just need to select "View All Courses" on the left-hand menu. From there you can navigate to the other 6 courses you have access to.
We aim to cater for people with different levels of experience in Microsoft Office, which is why each course has a Filter. This is a set of questions you take at the beginning by selecting the "Take Filter" button. From here we will give you a bespoke journey through the course that is most suitable to your needs, this will hopefully remove the elementary aspects of the course and help you build up to the more complicated sections.
We hope you log back in and continue learning. We can always be reached by phone Monday - Friday, 9-6 UK time on +44 (0) 20 3095 7115 if you have any further issues.
Thanks
Great online service
Very easy way to learn new things and gain a qualification out of it. You are able to do it whenever you have a spare few minutes here and there, allowing you to complete a course quickly and pain free. I thoroughly enjoyed my 'basic Excel' course leaving me with these skills for life!
2 June 2017
Unprompted review
Reply from Skillsology
Goor morning Luke.
We are really happy to know you are enjoying your learning. Thank you for choosing us as your learning tool!
If you wish to learn some about Excel and gain furthermore skills the Microsoft Excel will be perfect for you. Just get in touch with us if you wish to have more information.
Have a lovely day!
I am very happy with all the programs …
I am very happy with all the programs you are offering. Keep your excellency.
2 June 2017
Unprompted review
Reply from Skillsology
Good morning!
Fantastic! is great to hear you are happy learning with us.
Thank you very much for reviewing us and we hope you continue enjoying your courses.
Many Thanks
Really bad customer service
Really bad customer service. They sent me 3 times the same reply without even reading through my e-mail. So my question is still not solved.
2 June 2017
Unprompted review
Reply from Skillsology
Good morning Eva,
I am really sorry for any issues you have encountered with us. We care about your thought and opinion and I would like to apologize on the behalf of my customer service team and let you know that we never want our customers to feel they've not been served accordingly. I will personally investigate so that I may assist with any issues your currently experiencing
Thank you for review us. I will get in touch with you soon.
Kind regards.
Great for picking up a new skill
I have taken a couple of courses and have been pleased with the information I was able to learn. I like the layout of the interface and the ease in which I can skip ahead and not get slowed down by content in which I am already familiar.
Customer service was friendly and quick to respond. Although, my only contact with them was to upgrade my number of courses.
26 May 2017
Unprompted review
Reply from Skillsology
Good afternoon.
We are happy to know you're finding our course content easy and interactive, most exiting the Filter has been helpful to you as this will tailor up your learning to adjust it to your need.
Thank you for choosing us as your learning tool! and remember to contact our support team if you have any additional questions.
Kind regards.
Reply from Skillsology
Good afternoon Genevieve.
We are really happy to know you are finding our site easy to navigate!
Thank you for taking your time to review us and have a lovely day.
Many thanks.
i am really enjoying my course its very …
i am really enjoying my course its very easy to use and informative i really like the little check at the end which motivates me to pay more attention
24 May 2017
Unprompted review
Reply from Skillsology
Good morning Val
We are really happy to know you are enjoying your time with us! We always try our best to keep our courses interactive and easy to follow.
Thank you for taking your time to review us. Have a wonderful day!
Kind regards.
I found the course very informative
24 May 2017
Unprompted review
Reply from Skillsology
Good morning Denise.
That's great! we hope you continue enjoying your learning and improving your skills with us.
Thank you for your review and choosing us as your learning tool.
Many Thanks.
The course starts out nicely--building …
The course starts out nicely--building a foundation and slowly getting more complicated. About 1/3 of the way through the course, it takes a decidedly more complicated twist and the previous lessons have not prepared you for the leap. It was noticeable when I started the lessons about error checking. Up to that point, we had only used basic formulas--but now we are suppose to be error checking complicated formulas.
Frequently when I would navigate to the website, I would receive this message:
"This site can’t provide a secure connection
auth.skillsology.com sent an invalid response."
That happens a lot. Then I am unable to work on my lessons.
There were frequent lessons that had spelling errors. I would have liked to be able to mark the errors and send them to Skillsology for correction and the improvement of the class, but there is no easy way to accomplish this.
Lastly, they send frequent emails trying to sell upgrades or new products--but often the emails are blank. Just a subject line--and nothing in the email body. This happens a lot.
They could do much better if they opened themselves to constructive criticism, fixed their website issues and learned how to send emails.
21 May 2017
Unprompted review
Reply from Skillsology
Hi Richard,
Thanks for all this feedback, we are certainly open to constructive criticism so thank you for sharing. We have sent you an email addressing each of your concerns in more detail.
In summary:
We are updating the Excel course at the moment - your points will feed into that, thank you.
The website errors were due to a technical error we experienced this weekend. It's fixed now and we are learning from what went wrong.
We think the email issue is regarding your email service provider or anti-virus software. If you can reply to the email we sent, we will follow up in more detail.
Many thanks
Reply from Skillsology
Good morning!
Thank you for your positive review!
We are very happy to know you are enjoying your time with us. Thank you for choosing us as your learning tool.
Kind regards.
The best platform of learning that I …
The best platform of learning that I know.
4 May 2017
Unprompted review
Reply from Skillsology
Good afternoon Marcello!
Thank you very much for reviewing us.
We are really glad to know you are finding Skillsology helpful for your learning.
Please get in touch with support@skillsology.com if you have any questions.
Kind regards.
I have learned some good points so far …
I have learned some good points so far but it's a bit like reading the book. I can't get the videos to play no matter what I've tried but skillsology states that they play fine on their end. Guess it's just me. I wish the exercises could be contained and worked on in the website itself instead of having to download each time. Other than this, like I said, I have learned some new things.
1 May 2017
Unprompted review
Reply from Skillsology
Good morning Krista.
We are happy to know our courses has helped you towards your learning. Regarding the course videos, I am really sorry you are experiencing this issue. all of our videos are hosted by Vimeo, in case you are unable to view them here is an example: https://vimeo.com/channels/staffpicks/141749628
Thank you very much for taking a time to for review us. Please do get in touch with support so we may assist with this matter.
Kind regards.
I took an online Excel course
I took an online Excel course, I thought it would be a bit too basic at first, as I thought I was quite good with Excel…I was wrong.
I wouldn’t suggest skipping any of it as there are bits where you may think you know the answer, but in fact do not.
There are bit’s that I will never use, as I’m a mouse man (shortcuts) but others I’m sure do use.
I'm going on to their Lifetime course next.
25 April 2017
Unprompted review
Reply from Skillsology
Good morning.
We are really glad you are learning from our course and you find our content useful.
Thank you for taking your time to review us!
Kind regards.
I have been very happy with the service …
I have been very happy with the service provided so far but haven't had a time to start my purchased course yet. Therefore could not mark it fully yet.
24 April 2017
Unprompted review
Reply from Skillsology
Good morning Kristina.
Great to hear you are happy with our service. We hope you find our course useful and helpful towards your learning.
Let us know if you have any questions at support@skillsology.com so we may assist.
Thank you for your review!
I have taken several classes through …
I have taken several classes through this service, and I have always been very satisfied. Recently I requested a refund for an annual fee, because I don't have any other classes to take right now. They were very prompt in refunding my annual fee. I highly recommend Skillsology.
20 April 2017
Unprompted review
Reply from Skillsology
Thank you for leaving a review Stanley.
We are happy to hear we have been useful for your learning. We always try our best to solve our customer issues immediately. Please do get in touch with us at support@skillsology.com if you have any further issues.
Kind regards
good experience
18 April 2017
Unprompted review
Reply from Skillsology
Thanks for leaving the review Serban. Great to hear you are having a good experience so far!
Where is th site?
The gift was given to me late and I have not been able to access the site. I keep getting error messages.
17 April 2017
Unprompted review
Reply from Skillsology
Hello, it sounds like you were unsuccessful in redeeming a voucher. Voucher codes purchased through our partners do not expire, so we will definitely be able to get you onto your course.
Could you please get in touch with us at support@skillsology.com and include the voucher you were given as a gift in the email. We will then make sure you are set up on your course.
Thanks
very informative
very informative. freedom of time. hood downloadable material as reference for after study.
15 April 2017
Unprompted review
Reply from Skillsology
We are happy to know you find us useful. We hope you continue enjoying our course and keep your learning running!
Thank you for your review.
Concise
Concise, easy-to-follow instructions. Really enjoying learning so far.
12 April 2017
Unprompted review
Reply from Skillsology
That's great to hear. Thanks for the review.
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