AgencyStart  Reviews 75

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Not trustworthy, spent weeks trying to get a refund after requesting in 1 day. Content is basic and Charlie has never ran his own agency. Do not recommend this community at at all.

Company replied

Rated 5 out of 5 stars

I am 61 years old. A former Global VP of a $22BN company and I got to say that Charlie has a rare combination of huge kindness and expertise. He gives and gives and gives his knowledge, his new innova... See more

Rated 5 out of 5 stars

I like this group because Charlie really wants you to succeed. He's put a lot of time and effort into this class. Several meeting a weeks, personal 1-1s, step by step setups, constant updates on new a... See more

Rated 5 out of 5 stars

Charlie Barber's Skool community for AI automations is a game-changer! What makes Charlie stand out is how much he genuinely cares about helping people, whether you're part of his paid community o... See more

Company details

  1. Coaching Center

Written by the company

AgencyStart helps service providers with automations & marketing strategies. Becoming one of the top leaders in the Ai automation space having served 500+ clients at 20 years old. Specialising in client acquisition, personal branding & funnels using no code softwares like GoHighLevel & make.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Not trustworthy

Not trustworthy, spent weeks trying to get a refund after requesting in 1 day. Content is basic and Charlie has never ran his own agency. Do not recommend this community at at all.

11 June 2025
Unprompted review
AgencyStart  logo

Reply from AgencyStart

Hi Maxim, please may you share your name on Skool as I’m struggling to find anyone called Maxim in the community.

If you could that would be very helpful so we can assist you to make sure everything has been resolved for you!

Rated 5 out of 5 stars

Best Investment I’ve Made for My Agency

I've been part of Charlie's program for a little while now, and I have to say, it's been an amazing experience. Despite how busy he is, Charlie actually takes the time to respond to messages and stay active in the community, which really shows how much he cares. He's also very genuine and honest, you can tell he truly wants to see everyone in the program succeed and isn't just doing it for show.

I recently had a 1-on-1 call with him, and it was super helpful. He gave me clear guidance and insights on how to move forward with my agency, which really boosted my confidence.

The community itself is also very active and supportive. Anytime I’ve faced an issue, I’ve been able to get help quickly, whether it’s from other members or the coaches. I remember running into a problem with my GHL sub-account, and one of the coaches jumped in and got it fixed in under 4 hours. That kind of support is rare!

Honestly, the best part of this program has to be the unlimited GHL sub-accounts with built-in automations from Charlie’s team. That alone is a game-changer and saves so much time when onboarding clients.

Highly recommend this to anyone building an agency!

21 May 2025
Rated 5 out of 5 stars

My experience so far......

My experience so far has been nothing but great, all the members, Charlie himself have been super helpful. within a week i'm already outreaching starting to get my first clients.

12 May 2025
Unprompted review
Rated 2 out of 5 stars

dont impulse buy. learn for free on youtube

I spent a few hours following along with the course just realizing this wasnt the program for me. My advice to others is to just watch his videos to make sure you will get value from him. You only have 48 hours to see if it is for you so choose wisely dont impulse buy.

23 April 2025
Unprompted review
AgencyStart  logo

Reply from AgencyStart

Hi Goldie, I’m so sorry you’ve had this experience & we’ve fully taken this onboard.

Now we’ve turned the product into a tool kit rather than information. This means actual systems, automations & CRM.

For others reading, Goldie was actually refunded quickly after joining but I’m always here to help even further if you need.

Thanks for your feedback,

Charlie

Rated 1 out of 5 stars

Charlie the Lizard

Horrible support. False advertising and overly inflated prices. He does not follow up or do what he claims to do. Those blueprints he promises are gated, and you can't access them as a new member. You have to earn points in the community before he lets you access them. Then, he provides no tutorials, guides, or pdfs on the actual settings you need to use for each module of the blueprint, nor does he provide any system/user prompts required to make it run properly. Charlie is a lizard. I found a much more powerful community for $39 a month, with a team of engineers and developers who will provide one-on-one help for any issues. They can also build out anything for you, allow you to whitelabel it, and sell it as a rev/share model, if you have zero experience building and want to create huge revenue streams, as you learn. So many possibilities for revenue and support when working with a team instead of a one-man lizard. Do better, you little lizard, Charlie.

4 April 2025
Unprompted review
Rated 2 out of 5 stars

Unfulfilled Promises and Disappointing Support: A Critical Review of Charlie Barber’s Community

Let me begin by acknowledging the positive aspects of Charlie Barber’s community. The recorded lessons and course content are genuinely valuable, particularly for newcomers seeking guidance. However, while educational material is important, a successful community hinges on accountability, engagement, and follow-through—areas where this group falls short.

**Broken Commitments & Poor Communication**
My experience with Charlie’s team has been deeply frustrating. Luka, a representative, canceled my onboarding call without explanation and later rescheduled two 1:1 meetings, only to dismiss me by claiming I wasn’t “at a level” worth his time. This is unprofessional, especially after inviting members to book calls. If prerequisites exist, they should be communicated upfront—not used as a last-minute excuse.

Charlie himself promised incentives like **15,000 free leads** and personalized 1:1 support to those completing the "5-Day High-Level Challenge." Yet, after fulfilling the requirements, neither the leads nor the promised meetings materialized. Communication is consistently lacking: messages go unanswered for days, and public follow-ups are met with vague claims of “private replies” before he vanishes again.

**Billing Issues & Lack of Support**
Several members reported unauthorized charges (e.g., $333 fees) with no associated products or services. The support team—aside from Altus, who stands out as genuinely helpful—is unresponsive and ineffective. Issues are ignored or mishandled, leaving members feeling abandoned after payment.

**Final Thoughts**
While the course content holds merit, Charlie Barber’s community suffers from a glaring lack of professionalism. Public promises of mentorship and rewards starkly contrast with the reality of neglect and unfulfilled commitments. Proceed with caution: the value of the material is undermined by poor leadership, unreliable support, and practices that leave members disillusioned.

17 February 2025
Unprompted review
AgencyStart  logo

Reply from AgencyStart

Hi Syed Khalid,

Thank you for the thoughtful and detailed review as your feedback is invaluable to us!

You’re absolutely right: valuable content means little without accountability, clear communication, and top tier support. While the majority of members have had very strong outcomes through the challenge and community, it’s clear we missed the mark in your case and I want to address that transparently.

Regarding the missed calls and communication issues:

Luka’s behavior was unacceptable and not reflective of our values. Since your experience, we’ve removed him from the team and raised our internal standards for how onboarding and support are handled.

On billing concerns:

We’ve worked closely with support to clarify how any charges occur, and have already refunded users affected by unclear fees.

Lastly, thank you for acknowledging the value of the classroom material. That means a lot. But your experience shows us we must continue building a community that matches that same standard and I assure you, that’s our focus moving forward.

Wishing you all the best and reach out anytime if you need further help,

AgencyStart

Rated 2 out of 5 stars

Bad Support

- Very Basic Information.
- Non Existent Support. Had my Onboarding Call cancelled last minute and when I messaged the person back he didn't even reply me for a month.
- The coaches there can go for days without even replying your question.

9 April 2025
Unprompted review
AgencyStart  logo

Reply from AgencyStart

Hi Kallen,

I truly appricate the time you’ve taken to share your feedback and I want to personally apologize for the experience you had.

It’s completely understandable to feel frustrated when your onboarding call was cancelled last-minute. That’s not acceptable, and it’s not the standard we stand by.

Since your experience, we’ve raised our internal standards and removed the coach responsible for missing your call. We've also put stricter response-time policies in place to prevent this from happening again.

Your review has truly helped us make the changes needed to improve that for everyone going forward.

Wishing you nothing but success in your business journey.

AgencyStart

Rated 4 out of 5 stars

Good Training & Community

I'm actually downgrading my original review to 4-star. I still think the training is excellent, however the community is currently experiencing some "growing pains". That being said, I do feel that Charlie is genuine, extremely talented, and fully committed to making the community even better.

13 April 2025
Unprompted review
Rated 2 out of 5 stars

Customer support is non existent

Customer support is non existent. Charlie takes pride in the “experts” he has hired for “thousands of dollars a month” within his skool community but when asking the simplest of questions they take 5-7 days to reply, basically making you rely on yourself for answers. Not to mention the information received from the “experts” are screenshots of the knowledge base in GHL. Onboarding takes forever. Community interaction is almost 0. Also went through 2 weeks of begging him and his “experts” to cancel my membership before the next billing cycle (which he never did and I had to resort to contacting skool support) even then, they issued a partial refund, and only returned the rest of my money when I begged them to another week later.

The templates are less than par and workflows for the follow up bots are complicated (when you could pay $25 usd for closebot, or cereba that do this way better with no manual conditional logic)

His growth operator promises a free personal strategy call (where he tries to sell you a 3-5k package if you have a strong enough “why”) and ongoing support where he will leave you on read for days with little informative responses.

One thing I did enjoy is the software subscription they offer for Instagram direct messages because it beats pricing for every other service like colddms.com but even then it’s a little sketchy because they ask for your personal account information (user and password) and give no clue on where your information is stored.

They do keep a clean image and his course material is informative for beginners, but lacks essence for seasoned users.

Overall if you want to learn the basic fundamentals of a CRM, or automation behind most agency/consultant businesses, this is a good place to start. But you should expect to do a lot of research on your own.

28 February 2025
Unprompted review
AgencyStart  logo

Reply from AgencyStart

Hi Brayson,

Thank you for taking the time to share your feedback. I’m genuinely sorry your experience didn’t meet your expectations, and I appreciate the opportunity to address your concerns transparently for others reading this.

First and foremost, I’m glad we were able to resolve this earlier by issuing you a full refund. I also appreciate your follow-up message where you said, “Sorry I caused you trouble.” That meant a lot, and I respect you for acknowledging it which can be seen here - https://drive.google.com/file/d/1VQuLsKIWGb0gsvgt_F8F4JgqCHTu6LAT/view?usp=drivesdk.

To clarify for future customers:

Our team strives to respond within 24–48 hours, but during peak periods it can take longer, something we’re actively improving.
We’ve since upgraded our onboarding and workflow templates to make things easier for new users.

Regarding security: We’ve implemented more transparent documentation around how login info is handled for our Instagram tools and are always open to feedback for improvement.

We built this community to help people at all levels of experience, some may thrive independently, while others prefer more handholding. Either way, we’re constantly evolving to serve both better.

Let us know if there’s anything else we can do for you,

AgencyStart

Rated 5 out of 5 stars

I am 61 years old

I am 61 years old. A former Global VP of a $22BN company and I got to say that Charlie has a rare combination of huge kindness and expertise. He gives and gives and gives his knowledge, his new innovations, his toolsets. Simply a terrific leader of our community. Also, the support of all things technical by Altus is excellent. Both responsiveness and deep knowledge. I am big fan!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Charlie and his team have built a great…

Charlie and his team have built a great platform that allows agency owners to grow a scale. I highly recommend you join. Tons of knowledge, tools and world class support from Altus Snyman. So if you’re looking to grow your business, get into agency start!

24 March 2025
Unprompted review
Rated 2 out of 5 stars

First 2 items listed.Unfortunately

First 2 items listed.Unfortunately, are not Transparent!

✅ Unlimited GoHighLevel Sub Accounts (usually $497/mo)
🏆 Free Unlimited Leads Using Our Scraper (usually $100/mo)

The TRUE GoHighLevel $497 Plan offers re-billing, unlimited accounts, prospecting tools, lead scrapper and so much more...

The Agency Start isn't even the Value of the $97 Plan at GoHighLevel

Join Feb 6th 2025, It took over 2 weeks for onboarding call on February 22nd. I figured out this is not the GoHighLevel $497 value. It isn't even the $97 value so the sub-account goes under Agency Start not your account.

Better to buy an account direct from GHL for $97, learn and upgrade to $297 or SaaS Mode at $497 directly with GoHighLevel.

Agency Start would be 5 Stars if they didn't mislead me=. The Membership content is well worth the $107 a month!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

amazing community I recommend 10000%

Charles is an incredible and highly motivated person who genuinely wants to help others succeed. I was very impressed by his level of commitment to the community.

I have participated in several skool communities, but I have yet to find a community leader as connected, accessible, and engaged as Charles. His dedication stands out, and he makes himself available in a way that is rare to see.

Although I wasn’t necessarily the right fit for the platform—since I run my own e-commerce store while the community is more geared toward coaches and agencies—I still found value in the experience. The level of support, engagement, and genuine care within the community is amazing.

12 February 2025
Unprompted review

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