size? Reviews 

36,484
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 3,865 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent product selection, highlighting a wide range of unique shoes and trainers. Many commend the staff for their exceptional service, noting their helpfulness and extensive product knowledge. Reviewers also appreciate the competitive pricing and efficient delivery, often finding items at better prices and receiving them promptly. Conversely, some people experienced issues with order fulfillment and delivery. Reviewers reported significant delays, with items not arriving as expected, or receiving incorrect products like wrong colors or defective items. Challenges with returns and a lack of communication regarding order status were also noted.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and value for money,... See more

Delivery service

Consumers find delivery service to be positive, with many reporting smooth, quick, and easy deliveries, often... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers reporting positive experiences, citing... See more

Service

People report positive experiences with service, often describing it as quick, friendly, and thorough, with... See more

Price

Users describe positive interactions with price, frequently highlighting great prices, especially during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was served by a very helpful and handsome chap who went by the name Vince on this particular visit. This was my first ever purchase from this store and it was an extremely pleasant experience and I... See more

Company replied

Rated 5 out of 5 stars

As expected, size? Liverpool had a great range, especially with the latest ASICS NYC, but what made the visit stand out was the service from Arman. He took his time to understand what I was looking fo... See more

Company replied

Rated 5 out of 5 stars

Everytime we visit Size? Meadowhall, the customer service is always brilliant. Aaron is always extremely helpful and his product knowledge is outstanding. Phoebe and Annabel are great too and alway... See more

Company replied

Rated 5 out of 5 stars

I needed some help with exchanging an item that my husband had bought last week (having failed to try it on properly) and Chloe was super helpful, kind and accommodating. Amazing friendly and courteou... See more

Company replied


Company details

  1. Streetwear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store

About size?

Written by the company


Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale

About size?

Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.

Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.

As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.

Download size?launches Contact us via Customer Care

Contact info


4.1

Great

TrustScore 4 out of 5

36K reviews

5-star
4-star
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Asks customers to review

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4.1

All reviews

(36,484)

3,878 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great as usual never had problem

Great as usual never had problem

30 June 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

I had a great experience shopping with…

I had a great experience shopping with Size?. The ordering process was simple, delivery was quick, and my item arrived well-packaged and exactly as described. The quality was excellent, and I was kept updated throughout the delivery process. Overall, I'm very happy with my purchase and would definitely shop with Size? again. Highly recommended!

3 July 2026
size? logo

Reply from size?

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 3 out of 5 stars

Wasn't informed that item was in stock

Wasn't informed that item was in stock. Box was completely falling apart on collection

30 June 2026
size? logo

Reply from size?

Dear Jessica,

My name is Iram from size? UK Trust Pilot Team.

I hope this message finds you well. I apologise for any inconvenience you may have experienced, and I wanted to reach out to ensure we address your enquiry properly.

We have sent you an email regarding your recent contact with us, and I would kindly ask you to check your inbox, including your junk and spam folders, as sometimes our correspondence can be filtered there depending on your email provider settings.

If you're unable to locate our email or if you have any immediate concerns that need addressing, please don't hesitate to contact us via the website webform.

Kind regards,
Iram,
size? UK Trust Pilot Team.

Rated 5 out of 5 stars

Very comfy

Very comfy
Nice design
Feel comfy during walk
Will buy again

7 July 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Friendly and helpful staff.

Friendly and helpful staff.

4 July 2026
size? logo

Reply from size?

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, delivered on time , happy with trainers

5 July 2026
size? logo

Reply from size?

Hi,

Thank you for giving us a 5 star review.

We hope that each and every experience you have with us is as positive as this one.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Amazing service

Amazing service

16 May 2026
size? logo

Reply from size?

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Great customer service and a good…

Great customer service and a good selection of products to choose from at a reasonable price.

4 July 2026
size? logo

Reply from size?

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

Rated 5 out of 5 stars

Brilliant Staff and customer service.

Everytime we visit Size? Meadowhall, the customer service is always brilliant. Aaron is always extremely helpful and his product knowledge is outstanding. Phoebe and Annabel are great too and always on hand to help with a smile.
I wouldn't go anywhere else to purchase my Adidas releases.

4 July 2026
Unprompted review
size? logo

Reply from size?

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

I needed some help with exchanging an…

I needed some help with exchanging an item that my husband had bought last week (having failed to try it on properly) and Chloe was super helpful, kind and accommodating. Amazing friendly and courteous service from Chloe and the whole team. Excellent!! I’ll be back!

6 July 2026
Unprompted review
size? logo

Reply from size?

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Recommended

Quick and easy purchase. Website was user friendly and simple to navigate on mobile. Communication was excellent and the order was delivered on time. The trainers are great quality for the price. Would use size? again. Thank you.

6 July 2026
size? logo

Reply from size?

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

They were like bare chill and cool and…

They were like bare chill and cool and stuff. Top shop but not like Topshop. Wade, Chloe & Sasha are nice :)

6 July 2026
Unprompted review
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

It was my first time using SIZE and…

It was my first time using SIZE and they did exceeded my expectation as product quality was good and delivery was just as they promised.

27 June 2026
size? logo

Reply from size?

Hi,

Thank you for giving us a 5 star review.

We hope that each and every experience you have with us is as positive as this one.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Excellent service and very pleasant…

Excellent service and very pleasant staff.

6 July 2026
size? logo

Reply from size?

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 4 out of 5 stars

Good retailer

6 July 2026
size? logo

Reply from size?

Hi,

Thanks for taking the time to leave us a 4 star review, we appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

BRILLIANT ,NEVER DISAPPOINTED OF MY…

BRILLIANT ,NEVER DISAPPOINTED OF MY PURCHASE FROM SIZE ,ALWAYS ,HIGH GRADE

5 July 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Easy to order

Easy to order. All sizes available. Very quick delivery. Great service altogether

5 July 2026
size? logo

Reply from size?

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

This store is fantastic

This store is fantastic. Some seriously amazing looking shoes. Got a pair of air max reduced to £75 from £135. Got a really creative tshirt selection also. Staff are top notch. Dont think just go!

4 July 2026
Unprompted review
size? logo

Reply from size?

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

great service

28 June 2026
size? logo

Reply from size?

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Quick delivery and 10% on purchase

Quick delivery and 10% on purchase. Would definitely order from Size again 👍

5 July 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

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