It’s has been more than 10 days since I placed my order. I wanted shoes before holiday and they are still on the way. Poor services from size and frankly very disappointed. I would not recommend de... See more
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Come into the shop with my kids today and when we left my 10 year old daughter said Laurence was ‘very friendly and helpful’. He was welcoming and had beautiful manners and should deserve recognition... See more
Company replied
Callum , was a spectacular , incredible carring , going off above and beyond with support of finding shoes especially then during a hen due, girl is stuck with heels. Couldn't recommend him enoug... See more
Company replied
Laurence was open to helping me find different asics that I would like. Was really friendly and able to talk to him comfortably and ask him lots of questions. Hopefully I didn’t bore him😭. Thanks for... See more
Company replied
Company details
About size? - Birmingham
Written by the company
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About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
Unit 1, Caxton Gate, Cannon St, B2 5EP, Birmingham, United Kingdom
- 0121 227 4248
4.6
Excellent
56 reviews
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It’s has been more than 10 days since I…
It’s has been more than 10 days since I placed my order. I wanted shoes before holiday and they are still on the way.
Poor services from size and frankly very disappointed.
I would not recommend delivery from them to anyone interested in online options .
27 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Callum the incredible
Callum , was a spectacular , incredible carring , going off above and beyond with support of finding shoes especially then during a hen due, girl is stuck with heels.
Couldn't recommend him enough for his kind, happy and smiling nature and continued to support confidence in looking good in converse shoes.
Please give him a raise as he is a wonderful guy and very adaptive in caring to his customer needs.
20 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks so much for the 5 star review.
We appreciate your comments and for taking the time to review us here.
Best wishes,
size? Customer Care Team
Come into the shop with my kids today…
Come into the shop with my kids today and when we left my 10 year old daughter said Laurence was ‘very friendly and helpful’. He was welcoming and had beautiful manners and should deserve recognition for that as it makes a complete difference to how you feel when you shop. He wasn’t in a rush and also suggested difference ways of getting the trainers we wanted in the correct size etc. Thanks Laurence ten points to you ! X
19 June 2026
Unprompted review
Reply from size? - Birmingham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point.
Best wishes,
size? Customer Care Team
Laurence was open to helping me find… asics
Laurence was open to helping me find different asics that I would like. Was really friendly and able to talk to him comfortably and ask him lots of questions. Hopefully I didn’t bore him😭. Thanks for your time and great customer service deffo coming back .
19 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
Always a pleasure. served by Tom who was…
Always a pleasure. served by Tom who was a great help.
19 June 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Great staff and service
Great staff and service was helped by a woman called summer got what i wanted sorted with home delivery in about 5 mins as they didn't have the size in store great team at the store would recommend a
13 June 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Had a great experience shopping today…
Had a great experience shopping today in Birmingham size store. Carla was great and very helpful.
11 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Delivered within a couple of working…
Delivered within a couple of working days and at a good discount. What’s not to like?
8 June 2026
Reply from size? - Birmingham
Hi,
Thanks for taking the time to leave us a 4 star review, we appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
size? Customer Care Team
A super experience
A super experience!
Laurence was a very polite and patient sales advisor. He was incredibly knowledgeable on the trainers I ended up purchasing and what I really liked about him is that he didn’t try any hard sell.
I’m looking forward to wearing the trainers!
6 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Laurence was so nice and he got great…
Laurence was so nice and he got great customer service I loved it
6 June 2026
Unprompted review
Reply from size? - Birmingham
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
Staff are so kind and helpful…
Staff are so kind and helpful especially Laurence (Lance) provided me with quick and friendly service which has made experience extremely positive. Thank you
6 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Service at Size?
Laurence was friendly and supportive, the service quality at Size? was good and will definitely be shopping there again.
6 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks so much for the 5 star review.
We appreciate your comments and for taking the time to review us here.
Best wishes,
size? Customer Care Team
Great customer service
Lenny was very helpful and knowledgeable in the store. Would have purchased in person but had a discount code for online. Much appreciated
5 June 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Amazing service
Tom served me really well at the till and all the staff were very warm and welcoming. Would definitely purchase again
29 May 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Amazing shopping experience
Amazing shopping experience, I had this lady called sanii and she made my shopping experience amazing making my requests number one priority to make sure everything was okay for me.
2 June 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Great service
Great service would have been five stars but my last 2 purchases the boxes was been damaged which took the edge off that brand new feeling.
2 June 2026
Reply from size? - Birmingham
Hi,
Thanks for taking the time to leave us a 4 star review, we appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
size? Customer Care Team
summer was very kind and was great…
I went to size on Saturday and summer was very kind and was great customer service
30 May 2026
Unprompted review
Reply from size? - Birmingham
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
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