What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
Company replied
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What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
Company replied
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they... See more
Independent family-owned jewellery business
United Kingdom
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great choice of products - special pieces that are affordable.
Staff are super friendly - they gave me a call when my order was ready to be picked up.
Will be back again very soon no doubt.
I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they could ship them from the Lewes store. This was absolutely not a problem, but everyone I spoke to was so lovely and helpful that they deserve to be recognised. I would definitely order again and recommend Silverado to anyone for quality and service!
Classy and modern, yet timeless jewellery. Love the Amie collection, absolute favourite.
Website was easy to use, price was good, service was quick, well done and thanks
This was a present. Ordered it on Sunday night hoping it would arrive Tuesday or Wednesday morning as it was meant to be 24 hours delivery.
It did not arrive until Wednesday 2pm and therefore was too late for my sisters birthday. My sister was so disappointed to not have any presents especially as this was a special birthday

Reply from silverado.co.uk
I ordered the small pearl stud earrings. They came beautifully presented, very quick delivery and the earrings themselves are stunning.
I also ordered the large silver hoops, but I haven't worn them yet, but they are of a lovely quality. Would definitely use this company again.
Excellent service always from Silverado which always has a personal touch and makes customers feel valued.
Recommend!
Lovely earrings, both pairs as I couldn’t decide between them. Simple, easy service, great time delivery.
Helpful staff, easy to order, lovely jewellery. Nice to be able to phone the shop and speak to a human.
Really easy to place the order. Delivery was fast and the earrings are beautiful. Even nicer than in the picture on the website.
Service was great and really quick. A mistake was made when ordering and I messaged direct and it was amended swiftly.
The birthstone earrings I bought (as a gift) are beautiful but I was disappointed they were sent in a generic Silverado box with no reference to the brand or the fact that they are November birthstones.

Reply from silverado.co.uk
The necklace is beautiful. So much detail 😍
Fast delivery- 5 stars
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