What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
Company replied
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What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
Company replied
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they... See more
Independent family-owned jewellery business
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Seamless process from placing order to collection at the store. Great communication throughout. Very pleased with the bracelet that I chose, exactly as advertised.
Item delivered on time and well packaged. The quality is as described and the engraved initial was neat and precise. A good purchase
Great product as always, fast free shipping, lovely packaging, thank you 👌
Great service and the product was supplied with lovely packaging.
Great range , excellent service. Silverado has always delivered within the timeframe they give. Communication about the progress of my order was excellent. The bracelet I ordered was more delicate than expected , but that was hard to tell online, still , a very pretty piece for a gift.
Very kind staff member at the Brighton branch sent my order to me for free as a kind gesture.
Such quick delivery and jewellery was beautifully packaged. Delighted with everything.
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a different chain and replaced it for me. She was super helpful and I absolutely love the necklace! Will definitely buy from here again ☺️ thank you
Simone was so helpful, she gave really good advice and then processed the order very quickly. My daughter loved her bracelet.
Order handled excellently and the necklace (my third order of this item) is beautiful.
I placed an order for a pair of earrings whilst i was on holiday and i accidently selected to collect from store when i wanted the earrings to be delivered to my home address. I messaged to explain my mistake and i received a reply almost immediately to say not to worry and that they would post the earrings to my home address . They also delayed posting until the day before i returned from my hols .. Thank you Emma from Brighton store .
I was very happy to find the necklace I was looking for at Silverado. It was easy to order and arrived in good time. It was nicely packaged. I would definitely shop with Silverado again.
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very quickly (which was just as well as I had left it late) and they were even nicer than they looked on the website - thank you!
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