silverado.co.uk Reviews 

182
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more

Company replied

Rated 5 out of 5 stars

I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more

Rated 5 out of 5 stars

Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more

Rated 5 out of 5 stars

I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop

Written by the company

Independent family-owned jewellery business


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(182)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great range

Great range , excellent service. Silverado has always delivered within the timeframe they give. Communication about the progress of my order was excellent. The bracelet I ordered was more delicate than expected , but that was hard to tell online, still , a very pretty piece for a gift.

28 October 2025
Rated 5 out of 5 stars

I recently brought a necklace that I’d…

I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a different chain and replaced it for me. She was super helpful and I absolutely love the necklace! Will definitely buy from here again ☺️ thank you

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I placed an order for a pair of earrings whilst i was on holiday and i accidently selected to collect from store when i wanted the earrings to be delivered to my home address. I messaged to explain my mistake and i received a reply almost immediately to say not to worry and that they would post the earrings to my home address . They also delayed posting until the day before i returned from my hols .. Thank you Emma from Brighton store .

25 June 2025
Rated 5 out of 5 stars

Excellent service

I was very happy to find the necklace I was looking for at Silverado. It was easy to order and arrived in good time. It was nicely packaged. I would definitely shop with Silverado again.

23 June 2025
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very quickly (which was just as well as I had left it late) and they were even nicer than they looked on the website - thank you!

19 June 2025

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