What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
Company replied
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What a wonderful company Silverado are. First encountered them when I paid the Brighton store a visit. Wonderful, attentive staff and the most gorgeous collection of jewellery. Finally arranged a gift... See more
Company replied
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
I ordered two pieces online for click and collect at my local store, which was super easy. The next day I had a phone call to say that unfortunately the pieces weren't in stock at that store but they... See more
Independent family-owned jewellery business
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Vey helpful assistance over the phone then ordered online which was acted on very promptly with delivery the next day. Very pleased with bracelet purchased.
I've purchased a few items from Silverado now and seeing as my daughters 18th birthday was coming up it was an easy decision to buy something from here again
Purchased online, delivery was quick and easy, daughter very happy!!
Really good quality silver heart necklace. Fast delivery service.
I was delighted with my necklace & earrings they were as shown in the email
Amazing customer service. I put in a last minute order for my daughter’s birthday. I was phoned personally and reassured it would arrive on time. Beautifully gift wrapped too! Jewellery items were perfect - as described and great quality.
Seamless experience ordering online and collecting from store. Beautifully gift-wrapped.
Amazing service. I accidentally ordered my earrings to be collected at the store, one quick email to Silverado asking for it to be changed to my home garnered a super quick response, 'no worries at all' and the earrings arrived at home in the next couple of days - no charge for postage. Lovely earrings too - beautiful quality. Very happy!
Fantastic range of designers and super helpful staff that go the extra mile. It’s nigh on impossible to walk in and not buy anything 😂
I purchased an egift card as a gift, I wanted to print it to put it in a gift bag rather than send it via an email. I contacted the shop who were very helpful and said the manager would look into it. This was right at the end of the day. The manager resolved it for me, and emailed me that evening. Excellent service, friendly and efficient. I love their jewellery and have purchased many items over the years, and now love giving egift cards as gifts. Would recommend visiting the shop in Bond Street.
I stumbled on Silverado Jewellery shop a few years ago whilst in Brighton visiting my Step Daughter.
I love all the jewellery from here..
My new earnings for my wedding are perfect!
Thankyou x
I have just received 5 star treatment ⭐️⭐️⭐️⭐️⭐️
I was having trouble with my gift card, I email the company, who promptly got back to me and even offered a human conversation about the issue!!!! I phoned and it was dealt with Kate, a lovely human! Who sorted it all out.
Could not be happier with the level of customer service.
Have used Silverado for years and have had no complaints. Great products and delivered on time as always.
Fast delivery, perfect packaging & lovely bracelet. Very impressed will use again. Thank you
Phoned shop to enquire about gift vouchers, confirmed could order online. Ordered gift voucher online as a gift, was unaware this voucher was only for online purchases and not in shop

Reply from silverado.co.uk
Easy and clear to order - immediate confirmation of order, clear delivery information and perfect, quick delivery.
Excellent .
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