I’m really happy with my purchase, the Silk’n LED EMS Face Mask arrived in just a few days, was well packaged, and looks great. The delivery was fast and easy to track, and the ordering process was... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had never heard of Silk’n before, but I’m definitely impressed! The Silk’n SilkyAir Trinity 3-in-1 arrived in perfect condition and the packaging looks very high-end and expensive.The pouch included... See more
Company replied
I’ve been using Silk’n products for a while now, starting with their EMS mask, which I absolutely loved — so when I tried the LumiLips, my expectations were high. Once again, Silk’n didn’t disap... See more
Company replied
I’ve been a fan of Silk’n products for a while, so when I saw the LED Lip Mask, I knew I had to try it and it did not disappoint! The mask targets the fat layer in the lips, and after using it... See more
Company replied
I tried the device right after washing my hair - so it was still really wet. I started with the Wet Mode and was genuinely surprised: as my hair dried, it was already noticeably smooth! Af... See more
Company replied
Love the product - LED EMS Face Mask. I am addicted to it. And the customer service is super quick and helped a lot. Thank you so much! Fast shipping, delivered in just few days. Would recommend to ev... See more
Company replied
Ordered a product from Silk'n and was very satisfied! Great communication, fast delivery, and neatly packaged. The product itself was exactly as advertised on the website and did its job! Overall, ver... See more
I recently purchased the Silk’n SilkyAir Trinity, and I couldn’t be happier with my experience! I had heard of Silk’n before but had never tried their products, and I must say, they really live... See more
Company replied
Constant communication regarding the stage of my order, fast delivery and high quality products in affordable prices. I have bought a led face mask and the led lip device.
I had the device for 2 years, and it started having issues. I contacted customer support to use the warranty, and within a few days, I had my new device working perfectly
Company replied
I already had an ipl device from Silk’n that worked great. Now I bought a straightener which also worked perfectly. The box looks super sleek, a real present. Ordered it online and it arrived quickly... See more
Company replied
Very easy to choose, order and pay. The internatiolnal delivery was also easy to track and fast enough.
When the toothwave head is on sale, I order it from here. It's even cheaper with shipping than here in Hungary on sale.
Company replied
This is my discovery this year 🎊🎊🎊 The product is perfect ❤️ The result is visible after just a few uses. My skin is bright, looks healthy and glowing 🥰 I am happy with this product 🫶
Company replied
Very good customer service and fast shipping. Would order again!
Company replied
The delivery was quick and we were very well-informed along the way. Quality luxurious packaging and great for a gift! The product seems of great quality and works well!
Seems like a great product but too early to give a definite judgement
Company replied
Great service overall. Everything arrived as expected and communication was clear throughout. Would definitely recommend to others.
Happy with product and very fast to get a reply and help with problems. Feel like the product was worth it
The led mask is very easy to use. It's just the first month so I don't see results yet.
Fast delivery and great product!
Company replied
Amazing assortiment of LED face masks. Fast delivery
this is my third product I. ordered from you, and they all are perfect
Really love this LED mask - great value for money!
Company replied
It does what it promises!
Fast professional delivery.
Company replied
immediate dispatch
Purchased a led mask pro. I find it very easy to use, still don't have a real feedback on results because its too early (one week) but i'm starting to see my in my face a healthier glow. Costumer s... See more
Purchased a hair dryer but after 6 months it stopped working. Contacted Silk'n who responded straight away asking me to return the item so their team could look into the problem. They received the ite... See more
I placed an order 6 days ago and I haven't received confirmation that the package has been shipped. I contacted customer service and they haven't given me any answer.
Company replied
I placed an order with Silk’n and shortly after requested a refund. Customer support claimed they couldn’t locate my order number, despite me providing all the details. Since then, I’ve received no re... See more
Company replied
We have not received our purchase it’s been sat in Lisbon for 5 days
Company replied
I ordered during black Friday. The offre was the Mask + a free serum of 50€. I only received the mask….
Company replied
The delivery was fast, but they have sent an expired product.
Company replied
Super price super produkt but i stíll dont have my order
I bought 2 silk nightcaps for over 40 euros, on the website stays 100% silk. BUT ITS NOT! Cheap stuf. Scammers!
Company replied
Order but I'm still waiting for it
Company replied
Still waiting on my package
Company replied
Cheap price. Delivery not so fast, it took 8 days. All and all I'm pleased.
Company replied
Great product , wish it came with a nice cover/bag
Company replied
The assistence about item is fast and great
Company details
Written by the company
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
Contact info
Galileistraat 17, 3029AL, Rotterdam, Netherlands
- 0906-2130009
- info@silkn.eu
- silkn.eu
4.1
Great
2K reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It does what it promises!
25 November 2025
The led mask is very easy to use
The led mask is very easy to use. It's just the first month so I don't see results yet.
29 November 2025
this is my third product I
this is my third product I. ordered from you, and they all are perfect
27 November 2025
I ordered during black Friday
I ordered during black Friday. The offre was the Mask + a free serum of 50€. I only received the mask….
29 November 2025
Reply from Silk'n
Hello Majda,
Thank you for your order and for reaching out to us.
We’re sorry to hear that the item you expected was not included. We always aim to communicate all details clearly with our customers.
Please note that a discount code was applied to your order. As a result, the free serum was not included. After entering the code, the serum no longer appeared in your cart, and this information was clearly visible during checkout.
We also shared these details with you directly via email.
Thank you for your understanding, and please don’t hesitate to contact us if you have any further questions.
Sincerely,
The Silk'n team
Super price but i stíll dont have my…
Super price super produkt but i stíll dont have my order
26 November 2025
Ordered a product from Silk'n, it was great!
Ordered a product from Silk'n and was very satisfied! Great communication, fast delivery, and neatly packaged. The product itself was exactly as advertised on the website and did its job! Overall, very satisfied :)
18 September 2025
Unprompted review
everything was quick
everything was quick, easy and clear, thanks a lot!
14 October 2025
Unprompted review
Consistently Impressed with Silk’n!
I’ve been a fan of Silk’n products for a while, so when I saw the LED Lip Mask, I knew I had to try it and it did not disappoint!
The mask targets the fat layer in the lips, and after using it consistently, my lips look noticeably fuller and more voluminous. I love how easy it is to use the mask fits comfortably around my mouth and the LED treatment sessions are quick, so it’s simple to include in my daily routine.
What I appreciate most is that the results look natural my lips feel plumper without looking overdone. The design is sleek and modern, and the quality is consistent with other Silk’n products I’ve tried. Packaging was neat and arrived safely, making the whole experience hassle-free.
I would recommend this to anyone looking for a non-invasive way to enhance their lips, and I’m already looking forward to trying more from Silk’n!
26 September 2025
Unprompted review
Reply from Silk'n
Dear Niamh,
Thank you for your positive review.
We strive to provide the best service to all our customers.
If you need support in the future, please feel free to contact us.
We wish you much success with our product.
Best regards,
The Silk'n Team
My Go-To for Beauty Tech
I’ve been using Silk’n products for a while now, starting with their EMS mask, which I absolutely loved — so when I tried the LumiLips, my expectations were high. Once again, Silk’n didn’t disappoint.
The packaging always feels sleek, modern, and premium -- it gives you confidence that you’re investing in high-quality products. I also appreciate that their devices are easy to use, thoughtfully designed, and don’t require constant charging, which makes them fit seamlessly into my routine.
What stands out most to me about Silk’n as a brand is their consistency. The products really do deliver results, and they’re comfortable and convenient to use.
Based on my experience so far, I’d absolutely recommend Silk’n to others. They’ve earned my trust, and I would definitely continue to use their products.
26 September 2025
Unprompted review
Reply from Silk'n
Dear,
We appreciate your feedback.
We strive to provide the best service to all our customers.
If you need support in the future, please feel free to contact us.
We wish you much success with our product.
Best regards,
The Silk'n Team
Fast delivery and great product!
7 September 2025
Reply from Silk'n
Dear Beate,
Thank you for your review.
We appreciate your feedback.
We wish you much success and all the best.
Best regards,
Your Silk'n Team
Great customer support
I had the device for 2 years, and it started having issues. I contacted customer support to use the warranty, and within a few days, I had my new device working perfectly
29 August 2025
Unprompted review
Reply from Silk'n
Dear Laura,
What a wonderful review did you write.
We greatly appreciate your comments.
Kind regards,
Your Silk'n team
When the toothwave head is on sale
When the toothwave head is on sale, I order it from here. It's even cheaper with shipping than here in Hungary on sale.
18 August 2025
Reply from Silk'n
Dear Norbert,
Thank you very much for your review.
We greatly appreciate your comments.
We wish you every success and send you our best wishes.
Kind regards,
The Silk'n team
Five Stars for Quality and Service!!ilk’n…
I recently purchased the Silk’n SilkyAir Trinity, and I couldn’t be happier with my experience! I had heard of Silk’n before but had never tried their products, and I must say, they really live up to their reputation.
The ordering process was smooth, and the package arrived quickly and in perfect condition. The packaging itself is sleek and modern—very elegant and well thought out, which makes the unboxing experience a pleasure.
As for the product, the SilkyAir Trinity works amazingly well, and I can already see the benefits. It feels high-quality, easy to use, and genuinely effective. I would definitely recommend Silk’n to anyone looking for reliable and innovative beauty tech products.
Based on this experience, I wouldn’t hesitate to buy from Silk’n again. Their customer service, attention to detail, and overall product quality make them stand out. Highly satisfied and very impressed!
4 August 2025
Unprompted review
Reply from Silk'n
Dear Diana,
What a wonderful review did you write. Thank you very much for your review.
We greatly appreciate your comments.
We wish you every success and send you our best wishes. And lots of enjoyment of your SilkyAir Trinity!
Kind regards,
Your Silk'n team
Effortless Hair Drying and Straightening with Silk’n SilkyAir Trinity
I had never heard of Silk’n before, but I’m definitely impressed! The Silk’n SilkyAir Trinity 3-in-1 arrived in perfect condition and the packaging looks very high-end and expensive.The pouch included is really useful for storage and travel, which is a nice touch. I would absolutely recommend this product to anyone with frizzy hair like me who wants an easier styling routine.
11 August 2025
Unprompted review
Reply from Silk'n
Dear Joy,
Thank you very much for your review.
We greatly appreciate your comments.
We wish you every success and send you our best wishes.
Kind regards,
The Silk'n team
Silk'n SilkyAir Trinity - My New Favorite Styling Tool!
I tried the device right after washing my hair - so it was still really wet. I started with the Wet Mode and was genuinely surprised: as my hair dried, it was already noticeably smooth!
After that, I quickly went over it again using the Styling Mode, and the look was just perfect. Sleek, smooth, and frizz-free.
What really impressed me: I naturally have very thick, curly, and coarse hair, so I was honestly skeptical at first whether this device could handle it. But the results completely exceeded my expectations!
The 3-in-1 concept (drying, straightening, and styling) saves me a lot of time and replaces multiple tools. Plus, my hair feels healthy and not dried out after styling.
Conclusion:
I'm absolutely thrilled and can truly recommend the Silk'n SilkyAir
Trinity - especially for people with unruly hair. Definitely a great buy!
30 July 2025
Unprompted review
Reply from Silk'n
Dear Jacqueline,
Thank you for your 5-star review!
We are very pleased that you are satisfied with our service and our product.
Kind regards,
The Silk'n Team
Expired product
The delivery was fast, but they have sent an expired product.
8 August 2025
Unprompted review
Reply from Silk'n
Dear Michaela,
Thank you for your message and for bringing this to our attention. We looked into this immediately and discovered there was a small mix-up at our warehouse. While checking all our stock, we found two more products with extended slider gel.
As a token of our appreciation for letting us know, we have already shipped two new slider gels to your home so you can enjoy your product without any more delay.
We sincerely apologise for the inconvenience and appreciate your understanding.
Kind regards,
Laurens & the Silk'n team
Happy
I already had an ipl device from Silk’n that worked great. Now I bought a straightener which also worked perfectly. The box looks super sleek, a real present. Ordered it online and it arrived quickly. Service was a 10/10.
7 August 2025
Unprompted review
Reply from Silk'n
Dear Zara,
Thank you very much for your review.
We greatly appreciate your feedback.
We wish you every success and all the best.
Kind regards,
The Silk'n team
Reply from Silk'n
Dear,
Thank you for the 4-star review.
We are always happy to hear that our customers are satisfied with our service.
We wish you much success and all the best.
Sincerely,
The Silk'n Team
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