Signs Express Reviews 

1,128
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and deeply appreciate the remarkably quick turnaround times provided for various custom signage projects. People consistently note that the pricing is very competitive while maintaining truly top-notch quality across all delivered physical items. Reviewers often highlight the smooth communication channels and highly efficient installation processes managed by the professional local teams. Some reviewers were not happy with occasional print quality issues and strict artwork file size requirements during their orders. A few customers also reported minor inconveniences such as delayed staff arrivals or noticeable trimming errors on the applied materials.

What people talk about most

Service

People report positive experiences with service, highlighting exceptional support and speedy turnarounds.... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Product

Consumers find product experiences to be mixed, with high disagreement among reviews. Many reviewers praised... See more

Quality

Users describe satisfaction with quality, highlighting that products are consistently manufactured to a high... See more

Price

Clients share positive opinions on price, consistently noting that rates are competitive and reasonable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We use Signs Express for a variety of signs! They have done signage for our factory unit, our large Luton van, a new small transit van recently and also a sign for our showroom displays. A big pro... See more

Rated 5 out of 5 stars

We have been using Signs Express for over 5 years now for our company Simply LPG and for a lot longer through our parent company Rectory Gas. We’ve always had fantastic service and great pric... See more

Rated 5 out of 5 stars

Very straightforward dealing with Signs Express in Worcester. Good advice on the kind of sign that would best suit our requirements; clear instructions on how to present the artwork; simple, fast prod... See more

Rated 5 out of 5 stars

Our motorhomes decals were faded and cracked. I started enquiring at Rollerteam dealers about having them replaced but wasn’t met by much interest and quoted thousands. I found Signs Express Hudder... See more


Company details

  1. Business Services

Written by the company

The UK and Ireland's leading signs and graphics company, with more than 65 production centres across the nation. We can help with outdoor and indoor signs, window manifestations, vehicle graphics, health and safety notices, way finding and directional signs and much more. Contact us today for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(1,128)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Arranged to visit us really quickly and gave us plenty of options. The end result is excellent. Really pleased with our sign and roller shutter decals.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

I have spoken to Belfast Signs and…

I have spoken to Belfast Signs and asked to send email with details of what I required logo etc . No reply or email after a week . E mailed again to ask about job . No reply. Phoned and was told they had been very busy and would deal with request asap . Nothing yet ! All I need is yes/no - can they do the job?

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Unbelievable service!

As a primary school in a small community we have always endeavoured to source supplies and goods from well respected and innovative companies. When we initially needed banners for our open day, we were immediately recommended Signs Express in Preston. Lead designer Eddy was incredibly helpful…and patient with our requests and had the order ready in record time! He even came to our rescue when we needed to edit the banner, as a result of our own error (thank you Eddy!)

Shortly after, we decided to progress with other marketing projects going to Signs Express without hesitation as a result of the amazing service we received.

Given just our name and address, the team designed external signs which perfectly reflected our values as a school and were exactly everything we would have wanted! They were installed with no disruption during a busy school collection time and existing signage removed. We have since been inundated with compliments and positive feedback from both our families and members of the local community.

When we then needed children’s imaginative designs brought to life in bespoke bookmarks, it was Matt Rutlidge who supported our school to recreate the sketches. They were bright, bold and genuinely made the pupil’s day.

We cannot recommend Signs Express more, specifically the team at Preston. Thank you for everything - we look forward to working with you again soon!

10 September 2024
Unprompted review
Rated 1 out of 5 stars

Gloucester store

Gloucester store - The rudest customer service I have ever experienced. Literally called just to ask if they could help with some vinyl writing for my wedding and was spoken to so rudely by the manager (refused to give me his name). He expressed he was confused so I said it’s vinyl decal I’m after, he abruptly interrupted me and said “I have been doing this job over 20 years and know what vinyl decal is and it won’t work” I tried to explain that this is what’s used for wooden pallets at weddings very commonly and that I know it will work but I simply needed to know if it’s something they do. He told me to come down and we can have a chat about it and to bring the pallet, I told him I don’t have the pallet with me right now as I had just left work and he sighed and tutted at me. I then said actually your being really rude I will be leaving a review and going elsewhere and he said “yeah get on with your review and go somewhere else” and hung up on me. Absolutely disgusting customer service and I am beyond shocked that he is the manager. 100% will not be recommending this company to anyone and I suggest anyone stays clear of the Gloucester store.

19 September 2024
Unprompted review
Signs Express logo

Reply from Signs Express

Thank you for taking the time to share your experience with us and we’re very sorry to hear that we didn’t meet your expectations. We pride ourselves on our exceptional customer service and would love the chance to discuss your complaint and have the opportunity to address your concerns. We treat any complaint extremely seriously and as an opportunity to learn, further improving our services. If you’re open to discussing this further, please contact us at our Franchise Support Centre (marketing@signs-express.co.uk or by calling 01603 625925). We’re here to help.

Rated 5 out of 5 stars

Sofab Sports used Bristol Signs Express…

Sofab Sports used Bristol Signs Express to fit all new signage and vinyl's on our new Bristol store in Broadmead. Both Jake and Chris were really helpful throughout the process, answering all of my questions as I had limited knowledge on this. We did experience a few delays, but the team worked tirelessly to ensure the work was completed before our shop opening. Thank you boys for all your help! We will definitively being using Bristol Signs Express again, couldn't recommend them more!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We used Signs Express in Harlow, very happy with the speed and quality of the work.
Tom provided the design and provided a very efficient service throughout.
Would be happy to recommend this branch and would definitely return.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

A great service does still exist

From our initial quote enquiry with Tom, the team were professional, helpful with design process. The install guys did a great job and were polite and very tidy, always a bonus. We are so happy with our sign and would highly recommend them.

Mind in Enfield and Barnet

19 July 2024
Unprompted review
Rated 5 out of 5 stars

A great team to deal with

As with our all our previous experiences the team at Telford were really helpful and friendly, providing a fast and efficient service. The quality of the van signage they provide to us is second to none. We would always recommend them, and go back to them every time we have any signage needs be it for our vans or buildings

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Banners/Leaflets

Always produce 100% top quality work, sometimes at very short notice. Staff couldn't be more helpful in sourcing materials and giving advice on best way to complete your request. Will also fit/deliver to your address if you can't collect.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality signs!

Cara was extremely helpful in keeping me up to date with my order from the initial enquiry right the way through to delivery. We collected the sign and the quality is nothing but perfect! We are extremely happy with the design and finish of the signs and will be returning should we have any future requirements! Big thanks to Cara & Pril for all their work!

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Extra Mile

A collaborative partner who always goes the extra mile to surpass our expectations. Their after service is second to none. They value our relationship which is built upon an high level of trust loyalty and integrity. All 3 attributes are hard to find but with Signs Express you don't have to look any further.
Jim Viggars MD

20 May 2024
Unprompted review
Rated 5 out of 5 stars

UP FRONT & PERSONAL

RAY & HATTIE WERE EXTREMELY HELPFUL FROM THE OUTSET FROM THE INITIAL SITE MEETING & PRE PRODUCTION SURVEY INCORPORATING BOTH INTERNAL & EXTERNAL SIGNAGE REQUIREMENTS IN A VARIETY OF MATERIALS WHICH WAS COMPLIMENTED FURTHER WITH WELCOME INPUT FROM THE TEAM WHO PROVIDED A CREATIVE INNOVATIVE APPROACH TO DESIGN LEADING SWIFTLY TO SIGN OFF & APPROVAL & FINALY INSTALLATION, I HAVE NO HESITATION IN HIGHLY RECOMMENDING THIS COMPANY.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy

Extremely happy, once again, with our company signage from Signs Express. From start to finish, the service from each member of the team has been excellent and efficient. Highly recommend!

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Great firm

Great firm, get you exactly what you want and need, never too much trouble, a great helpful team will definitely use again

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, on time. The company was also able and happy to trim my decals further after production even though I had not requested it in my order.

26 April 2024
Unprompted review

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