Three absolute highlights: 1) Really good communication throughout 2) Great price for our pallet delivery 3) Not only was there no fuss in collecting an awkward heavy pallet but the driver came w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping with this company is pretty easy and straightforward through their portal. Contact Dan, he so friendly and is always ready to help.

Reply from Pallet2Ship
They were professional, fast and efficient and our goods were delivered on time and without any challenges

Reply from Pallet2Ship
Gabriela was very responsive and made sure that everything went well. She was a star!

Reply from Pallet2Ship
Great team, really helpful. Thanks Dan for your help with our queries.

Reply from Pallet2Ship
Great service from Pallet2Ship, easy steps to get the pallet sorted and was kept updated up until delivery. Will use again!

Reply from Pallet2Ship

Reply from Pallet2Ship
This was the first time that I had shipped a large item from abroad and found Pallet2ship to be first class. They helped me with all of the logistics and also ensured that all the paperwork was in order and payments made on a timely manner in order to get a swift delivery. I would highly recommend this company.

Reply from Pallet2Ship
The delivery was on time and the driver was great. 5 stars for that bit. Unfortunately one corner of the pallet was badly damaged, to the point where it is unusable. Hopefully I’ll not need to return my purchase, but if I did, the pallet would need major repairs before I could use it.

Reply from Pallet2Ship
Smooth process for shipping a pallet from Australia to the U.K. We were kept informed throughout the process and response was quick with any queries we had. I dealt mostly with Dan. Wouldn't hesitate to use again.

Reply from Pallet2Ship
My experience with Pallet2Ship was absolutely fantastic. From start to finish they were informative, accommodating, and explained the many steps of the process of shipping freight from North America to the UK. At every turn, it seemed they found a way to solve problems I assumed were going to be up to me to solve, all the while remaining incredibly reasonable in terms of pricing. I am not sure I have left a review that deserved 5 stars as much as Pallet2Ship does, but 5 is all they allow me to give.
They took a process that generally is by default going to be kind of a stressful one from someone moving home and shipping their personal effects across an ocean, and just said they would take care of it, and then they followed through. I appreciated every interaction and will be recommending them to anyone and everyone that mentions needing a service like this. An overall great experience and excellent service.

Reply from Pallet2Ship
Good communication and they did what they said they were going to do.

Reply from Pallet2Ship
Pallet2ship were reliable and delivered on time. Just what you need with important goods to be shipped.

Reply from Pallet2Ship
Great experience from the start. A very easy to use Website with seamless ordering. Very prompt collection for an oversize pallet. When I needed to contact customer services Dan.E replied within minutes. Excellent service!!

Reply from Pallet2Ship
Thank you Gabrilela, The goods have been successfully delivered, faster than expected, on time, in perfect condition.

Reply from Pallet2Ship
The pallet was picked up Thursday, and delivered noon Friday. Track was available and the delivery driver was friendly and very helpful. What could you ask for? 5 stars

Reply from Pallet2Ship
Every International Palletised Consignment that we have booked via Pallet2Ship has been delivered in good time, not to forget the Customer Service Team (Dan-E, George & Nikki), they are high profile members that are so fast to help with any query that we have.
THANKS GUYS :)

Reply from Pallet2Ship
Excellent service from start to finish. Booking was straightforward, collection was exactly when promised, and delivery was fast and hassle-free. Communication throughout was clear and professional, which gave real confidence that everything was being handled properly. The pallet arrived in perfect condition with no delays or issues. Very competitive pricing for the level of service provided. I wouldn’t hesitate to use Pallet to Ship again and would happily recommend them to others.

Reply from Pallet2Ship
Superb as usual. I have used Pallet2Ship in multiple businesses, and they never fail to deliver

Reply from Pallet2Ship
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.