Sif Jakobs Jewellery Reviews 

604
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emaili... See more

Rated 5 out of 5 stars

I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully infor... See more

Company replied

Rated 5 out of 5 stars

Solving a problem: A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impress... See more

Company replied

Rated 5 out of 5 stars

I first saw Sif Jacobs watches while visiting Denmark and fell in love. I found the website and decided to order. Ordering online was easy and I was emailed immediately. I was extremely pleased with m... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Free delivery on all orders within EU

Enjoy free delivery on all orders within EU!

Don't worry about delivery costs. We offer free delivery on all orders within EU.

Contact info

3.9

Great

TrustScore 4 out of 5

604 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(604)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this !!

16 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Trifan,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 4 out of 5 stars

❤️beautiful

15 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Ioana,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars

Item still not delivered 3 weeks and waiting

I still have not received my package 3 weeks after ordering. Concerning and thankfully not a gift. Disappointed and will not be ordering again.

15 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi Anne,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Prompt delivery.

I ordered a ring for my wife, which was delivered promptly, and is of excellent quality. I would not hesitate to use again.

15 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Michael,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars

After ordering and paying for item was…

After ordering and paying for item was then emailed to say it was out of stock and purchase cancelled :(

14 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi JS,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

This is the 3rd piece of jewellery I…

This is the 3rd piece of jewellery I have bought from Sif Jakobs and once again I am very the moon with my purchase. I bought the earrings for my 19 year old daughters Birthday to go with a ring of the same design .
They go so well together and they look and feel top quality .
Would definitely recommend 👌

13 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Rachel,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Fabulous choice!

I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully informed throughout.
I highly recommend Sif Jakobs - such stunning designs - and also their splendid online customer service team who sorted out a very small matter swiftly and with understanding. Many thanks.

11 August 2022
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Reply from Sif Jakobs Jewellery

Dear Ms. D. Labi,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Great material

Great material, fast shipping and very nice wrapping

8 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Hermann

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Elin

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Lovely earrings.

4 August 2022
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Reply from Sif Jakobs Jewellery

Dear Margaret,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars

Item not received

I ordered an item on the 20th of July, and still have not received it...

3 August 2022
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Reply from Sif Jakobs Jewellery

Hi Kornilla,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 1 out of 5 stars

Earring looked nothing like on line and…

Earring looked nothing like on line and much smaller

2 August 2022
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Reply from Sif Jakobs Jewellery

Hi Anna,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Beautiful and delicate jewelry

Beautiful and delicate jewelry. So much to choose from

31 July 2022
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Reply from Sif Jakobs Jewellery

Dear Patrycja,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Sorry that there had been some ‘ theft…

Sorry that there had been some ‘ theft ‘ during transit resulting in item missing in receivership of the parcel but I am happy that a prompt reply and refund was given! So I have regain courage for another purchase… this time fingers crossed as I am very impressed with the quality of the jewellery purchased before!! 🤞🏻

31 July 2022
Unprompted review
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Eddie,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars

My purchase was canceled again due to…

My purchase was canceled again due to the item being sold out. I don't understand you still allow customer to purchase it. This has happened already three times and I can't really trust you anymore. I decided not to purchase anymore.

25 July 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hi Jinjoo,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Beautiful jewellery and excellent…

Beautiful jewellery and excellent service.

25 July 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Agnes,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 3 out of 5 stars

Been sent the wrong size

I bought 2 of the same rings, just different colours, both in size 50, but one of them is bigger than the other and do not fit. I did measure the size 50 to fit me before i ordered and i have this size in other rings, so something must be worng with one of the rings i was sent.

25 July 2022
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Reply from Sif Jakobs Jewellery

Hi Olaug,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Gorgeous Bracelet

Beautiful quality product . Very helpful staff and issue with being unable to use discount code resolved very quickly . Will definitely use this company again .

25 July 2022
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Reply from Sif Jakobs Jewellery

Dear Heather,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Quick and efficient!

Easy to order.A lot to choose from! Quick and efficient delivery!

24 July 2022
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Reply from Sif Jakobs Jewellery

Dear Merete,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Susan,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

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