Bought a Perla ring with pearls. Within a week the pearls let go of the ring. Can happen... What really sucks is the bad customer support. Bad is an understatement, NO customer support. Despite emaili... See more
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See what reviewers are saying
I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully infor... See more
Company replied
Solving a problem: A problem occurred by sending my ordered good. Lisee at Sif Jacobs Customer Service, has solved this problem, getting back to me very quickly with a resolution. I was very impress... See more
Company replied
I first saw Sif Jacobs watches while visiting Denmark and fell in love. I found the website and decided to order. Ordering online was easy and I was emailed immediately. I was extremely pleased with m... See more
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Company details
Written by the company
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
Written by the company
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Free delivery on all orders within EU
Enjoy free delivery on all orders within EU!
Don't worry about delivery costs. We offer free delivery on all orders within EU.
Contact info
Mesterlodden 23, 2820, Gentofte, Denmark
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.com
3.9
Great
604 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Sif Jakobs Jewellery
Dear Nicola,
Thank you very much for you positive feedback. We are very pleased to hear you are satisfied with your new ring.
Wish you a lovely day and happy weekend.
Reply from Sif Jakobs Jewellery
Dear Tanya,
Thank you for your positive feedback. We are very pleased that you are satisfied with your new jewellery and our service.
Wish you a lovely day!
I have purchessed my ring for my birthday
I have purchessed my ring for my birtday on the 12 off november. But already the gold is coming off. I'm sooooo sad because the is beautiful. But for the price i expected more!!!!
12 November 2022
Unprompted review
Reply from Sif Jakobs Jewellery
Dear Natasja,
Thank you for your feedback. We apologize for the inconvenience. As we wrote to you in your e-mail, it is hard to explain why the gold already is coming off, as it depends on how it is used. But since all of our jewelries comes with a 2 years waranty, it can be exchanged to a new. please use the returnlabel that we have send to you, when it is received, we will replace a new ring for you. If any questions, please feel free to write to our customer service team.
Wish you a wonderful day.
I haven't received the item
I haven't received the item. I could buy it and pay it, but it was out of stock. I got refund, the process was good and correct.
3 October 2022
Reply from Sif Jakobs Jewellery
Dear Balage,
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with our service.
And apologize that the jewelry was out of stock.
All best
Liz
Beautiful small earrings
29 September 2022
Reply from Sif Jakobs Jewellery
Dear Agata,
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new earrings.
All best
Liz
Lovely products but buying online not recommended
Lovely choice of products and great service re notification of order status. Slightly disappointed with the item. It is smaller than expected and the chain is far more delicate than I thought it would be. Beautiful jewelry but wouldn't have spent as much if I had been able to see / touch the item in person.
8 September 2022
Reply from Sif Jakobs Jewellery
Dear Caz,
Thank you for taking your time to leave a review.
We are sorry that you were not completely satisfied with your new chain.
If there is anything we can to help you with, return or anyhting, feel free to write to us at: Online@sifjakobs.com.
However, we are very grateful for your feedback, because this is the only way we can improve in the future.
Thanks in advance.
All the best,
Liz
super happy
I was continuously updated about delivery. And had my purchase safely delivered as promised
12 September 2022
Reply from Sif Jakobs Jewellery
Dear Diana,
Thank you for your positive feedback. We are very pleased that you are satisfied with our service.
All the best,
Liz
Beautiful ring
Beautiful ring, exactly as described, well packaged, bought this as a gift for my sister, she will love it
10 September 2022
Reply from Sif Jakobs Jewellery
Dear Joan,
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with the ring you ordered.
All best
Liz
Absolutely beautiful and high quality…
Absolutely beautiful and high quality bracelet. Fast delivery to Spain with a tracking link.
14 September 2022
Reply from Sif Jakobs Jewellery
Dear Janina,
Thank you so much for your positive feedback. We are glad that you are satisfied with your new Sif Jakobs bracelet and our service.
All the best
Liz
Reply from Sif Jakobs Jewellery
Dear Jekaterina Mehh,
Thank you for your positive feedback. We are very pleased that you are satisfied with our jewellery and our service.
All the best,
Liz
I love their jewellery not the costume service
I love their jewellery, but still the poorest costumer service- they are never bothering to answer phone or mail
1 September 2022
Reply from Sif Jakobs Jewellery
Dear Stina,
Thank you very much for your feedback. We are sorry that you were not completely satisfied with our service. However, we are very grateful for your feedback because this is the only way we can improve in the future. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com
Thanks in advance
Have a nice day
Kind regards,
Liz
Ferrara Piccolo ring
Website is easy to use, ordered the ring , it came within a few days. The ring is lovely and I’m looking forward to wearing it. Very impressed with Sif Jakobs
8 September 2022
Reply from Sif Jakobs Jewellery
Dear Mrs. Doreen Morland,
Thank you so much for your positive feedback. We are very pleased that you are satisfied with your new jewellery and our service.
We are more than grateful.
Best wishes,
Liz
I wear these everyday.
8 September 2022
Reply from Sif Jakobs Jewellery
Dear ACuriel,
Thank you so much for your positive feedback. We are very pleased that you are satisfied with our jewellery.
We are more than grateful.
Best wishes,
Liz
Love all Sif Jakobs products
Love all Sif Jakobs products. Such great quality. I buy for myself and gifts for others. 10/10
31 August 2022
Reply from Sif Jakobs Jewellery
Dear Stephanie,
Thank you very much for your positive feedback. We are very happy to hear that you are satisfied with our Sif Jakobs jewellery.
All the best,
Liz
Fantastic product
The jewellery is absolutely stunning! So sparkly. I really love it. Ordering and delivery was quick & easy
30 August 2022
Reply from Sif Jakobs Jewellery
Dear Rebecca,
Thank you very much for your positive feedback. We are very happy to hear that you are satisfied with the jewellery you ordered and our service.
All the best,
Liz
Excellent experience dealing with Sif Jacobs
As usual with Sif Jaobs excellent service so really pleased
Can t fault them at all and absolutely love their jewelry
Highly recommend
29 August 2022
Reply from Sif Jakobs Jewellery
Dear Joan,
Thank you very much for your positive feedback and recommendation. We are very happy to hear that you are satisfied with the jewellery you ordered and our service.
All the best,
Liz
Nice bracelet but too small for me
This was too small so I returned it. It was very nice and I was disappointed I couldn’t keep it. Company very helpful.
25 August 2022
Reply from Sif Jakobs Jewellery
Dear Mrs Taylor
Thank you for your review. We apologize for the inconvenience of the return process. Due to UK not being part of the EU. orders and returns in general takes longer to be handled, and unfortunately out of our hand.
We will soon have a warehouse based in UK, so orders and return shall be much faster and easier.
Best regards
Emmy
Well boxes and good quality products
21 August 2022
Reply from Sif Jakobs Jewellery
Dear Martin
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.
All best
Louise
Items are great
Items are great. They were easy to order (though not as easy to find on the site), and super fast delivery!
17 August 2022
Reply from Sif Jakobs Jewellery
Dear Elena,
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.
All best
Louise
Second time lucky
Second time lucky! Parcel arrived without being tempered! Delighted with the beautiful piece of necklace!! Thank you! 🤗
16 August 2022
Reply from Sif Jakobs Jewellery
Dear Eddie,
Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.
All best
Louise
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