Sicily by Car Reviews 

We hired a fiat Panda - it was great to drive and a perfect size for 2 people and hand luggage - with plenty of space.
We were concerned about the lack of sat nav - but the staff at pick up kindly leant us a plastic iPhone holder so we could safely use our phone.

Fast service, close to exit, great clean cars

I have bought from your counter full insurance
Why you blocked 500 euro as a refundable security amount

As I have international credit card , the 500 euro will come back to my account after 14 days

The lady on counter she said this amount to cover the fuel or in case you amend your reservation

Some other rent a car agencies, once we buy the full insurance from them, they don’t block at all the security amount

Due to the flight cancellation we had to book a car last minute from Pisa to drop off at Verona airport the next day
The staff were quick to provide a quote and then fill in the form to get us on our way within 10 mins
The car hired had scratches which we recorded and when we returned the vehicle to Verona site the rep quickly inspected and reported no issues and again I signed 3 digital documents and was on my way within 3-5 minutes

Happy to use the service again

We hired a 9 seater car from Verona Airport, Italy and it broke down after 10km.

The car was advertised as a Mercedes Vito or equivalent and we were given a tired Ford Transit with 72km on the clock. Not sure how you can consider a Ford to be an equivalent to a Mercedes when a Mercedes cost over 20% more from new.

The vehicle was provided to us unclean and not roadworthy. The car broke down in the first 10km due to it being supplied with an empty tank of AdBlue. The car had to be towed away and Sicily By Car were unable to provide a replacement.

Two weeks on and no refund has been given to us and, we have had to fund a replacement car with SIXT, at a high cost due to booking it on the day.

Customer service at head office has failed to respond to a single email and the Verona desk have washed their hands of it, saying we have to deal with head office and then they hang up. My wife called head office who have repeatedly put her on hold which after a few minutes, terminates the call.

This experience has been the worst we have ever had from a car hire company and it has tainted our whole holiday!

We got a great reception at the airport by LUCIA. She was very helpful and made the everything smooth at the pick up an drop off zone.

Everything was fine. From pick up to drop off. The Staff was kind.

Agenzia situata in posto strategico e personale sempre disponibile alle esigenze del cliente

Everything ok. Good car, no problems.

Easy car collection, car was clean and almost new

To collect the car, waiting was only 1 minute and I could choose out of 3 different cars.
Car was clean and very comfortable.
The return of the car went smooth and the staff was very friendly.

Our flight was delayed 4 hours the man was still waiting despite it being late . Hand over getting the car and dropping off very efficient. Very nice and helpful staff

Great staff, very friendly. Easy process and immaculate car

Polite, helpful and efficient. Office at Perugia Airport stayed open beyond normal office hours as our flight was over an hour late. With good humour.

Girls at pickup point where very nice and professional so pickup were easy. Car was the one we booked and explanation of services was really helpful.
Returning of the car was easy and fast.

good staf and handle the car

Very kind persons. Good car. Easy pick up and leave. Good explanations. Maybe just the car wasn’t really clean outside. But all good. I will rent there again.

Everything was good operated and friendly staff

Choose any other service, really. There Are several great ones, Avis, CLA. However, Sicily by Car is percieved as the typical scam rental service. Their marketing is decieving, got forced to pay 500 eur for nothing, and did not get the car in order. Both attendants had attitude Worse than German Club bounchers.

You had to go look for the car yourself; very little information.
The car's air conditioning wasn't working properly.
We put €52 worth of fuel in, but it wasn't enough; when we returned the car, we had to go and refuel again, or else it would have cost us more than €40.