I wish I could give zero star review. This company has no integrity or capability to be honest. Customer service is beyond poor. You will have to chase up for your order, and when they finally de... See more
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See what reviewers are saying
I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... See more
Ordered from Republic of Ireland which should take at least 3-5 business days it took over two weeks. Customer service is terrible, sent over three messages with no response. Product d hasn’t worked... See more
Order number 4161 … why ask me for reviews when I haven’t received my goods for almost 2 months… you send me an email saying I will receive it by the 15th of January with a late gift but nothing still... See more
Company details
Written by the company
At Skin Clinic, we believe everyone deserves to feel confident in their own skin. We’re dedicated to creating effective skincare for real skin concerns that are often overlooked, including acne, hyperpigmentation, dark marks and body acne. Every product is thoughtfully developed with one goal in mind: to help our customers achieve healthier-looking skin and greater confidence. Our customers are at the heart of everything we do. From carefully formulated products to exceptional customer care, we’re committed to making every step of your skincare journey a positive one. Thank you for trusting Skin Clinic to be part of your journey.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 02038078404
- support@shopskinclinic.com
- shopskinclinic.com
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People also looked at
Postage issue now resolved
Ordered knuckle product. Have been waiting for product. After leaving a review and not receiving i have been contacted by management- and he had explained to me how it was a mistake from one of their employees. He was very understanding and offered me a few products which he said he will hand deliver for free to my address. He then sent me the product to my address and a full refund. So thanks for rectifying the situation.

Reply from Skin Clinic Ltd
Good customers service
I love their customers service! Just got my product, Will come back to share product review.

Reply from Skin Clinic Ltd
improve on postage time or charge extra…
improve on postage time or charge extra for next day delivery. wanted to travel with it but ended up leaving it behind as product too long to arrive.

Reply from Skin Clinic Ltd
This product really worked and helped…
This product really worked and helped me with my skin. I had discolouration skin with peeling and I’ve been using it since October till now, but I missed a month because she was on holiday but now that I am consistent with it has helped me a lot it has taken out the darker pigmentation on my hands and on my throat and on my elbows. I wish I can post before and after everybody that sees my hands always ask me what did you use it has improved the law I don’t even feel ashamed or I don’t need to cover my hands like before.
Waiting a bit longer but an amazing…
Waiting a bit longer but an amazing product thank you 🙏
I have been struggling with acne for a…
I have been struggling with acne for a while and tried all sort of products but nothing worked. Purchased the tribal secret set and from day one Ive noticed that my skin is less irritable, the redness around sport has stopped and the amount of spots has reduced significantly. The face mask and rebirth oil are my favourite. It leaves suchs a lovely scnet and you can feel that the skin is relaxed. Would definitely recomend, it did take a few weeks to receive the items but it was definitely worth the wait. Cant wait to see the long term results.
Thank you very much for the excellent…
Thank you very much for the excellent experience, good health care and skin care. They use the best skin care products and care very much about the customers’ health and the place is very clean.
I love the rebirth
I love the rebirth, it is miraculous- I love the way the oil does my skin. I also got the knuckle oil, i hope to see changes in some weeks. Fingers crossed hopefully.
Make stronger
Very good product
Very good product. Owner called personally and was lovely - Had a small issue with delivery but she did great. Will definitely recommend and buy again after I finish this bottle.
I belive there should be communication…
I belive there should be communication when the delivery is delayed as it took a while to get my product.
I have been using the oil for a week…
I have been using the oil for a week now haven’t really seen changes. Hoping it will overtime. Giving a three star because I have seen any breakouts either. So far it’s just not a YEH or NEH
Product was damaged
Product was damaged, one of the bottles of Dark Knuckles remover was completed shattered, nothing but broken glass in the box, remaining boxes oily and damaged. Product just arrived 8.19.2023
I placed an order and till now haven't…
I placed an order and till now haven't received tracking details. I contacted them about this and still didn’t get a response. This isn't good for a business!!
Where is my order
Where is my order, I ordered on the 8th of July no email confirmation of order no delivery no response on your socials this is bad!

Reply from Skin Clinic Ltd
I haven't received my order since 14th…
I haven't received my order since 14th of this month,I really don't know what's going on

Reply from Skin Clinic Ltd
Great service
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