I wish I could give zero star review. This company has no integrity or capability to be honest. Customer service is beyond poor. You will have to chase up for your order, and when they finally de... See more
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See what reviewers are saying
I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... See more
Ordered from Republic of Ireland which should take at least 3-5 business days it took over two weeks. Customer service is terrible, sent over three messages with no response. Product d hasn’t worked... See more
Order number 4161 … why ask me for reviews when I haven’t received my goods for almost 2 months… you send me an email saying I will receive it by the 15th of January with a late gift but nothing still... See more
Company details
Written by the company
At Skin Clinic, we believe everyone deserves to feel confident in their own skin. We’re dedicated to creating effective skincare for real skin concerns that are often overlooked, including acne, hyperpigmentation, dark marks and body acne. Every product is thoughtfully developed with one goal in mind: to help our customers achieve healthier-looking skin and greater confidence. Our customers are at the heart of everything we do. From carefully formulated products to exceptional customer care, we’re committed to making every step of your skincare journey a positive one. Thank you for trusting Skin Clinic to be part of your journey.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 02038078404
- support@shopskinclinic.com
- shopskinclinic.com
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Hasn’t replied to negative reviews
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The product isn’t working for me
The product isn’t working for me. It’s verb a C win and I’ve seen no difference
Very good customer service and product
Good product
My order was delivered and my query was dealt with in time. The knuckle oil is working fantastic on my hands. Very moisturising. A good buy🤗
I ordered the dark Knuckel oil but I…
I ordered the dark Knuckel oil but I got sent some other oil I have sent a few emails but yet still nothing
It was difficult to get hold of any…
It was difficult to get hold of any customer service support as the number provided does not work. I tried WhatsApp the number in your insta bio leads nowhere. I had to Dm on insta to chase for my order even then the response wasn’t quick so I panicked and thought it was a scam. The transaction/exchanges wasn’t smooth. If you put an estimated time for delivery please honour it. for the products I am yet to try.
I ordered 2 bottles of skin rebirth…
I ordered 2 bottles of skin rebirth oil. I only received one. I checked my account and have paid for two.
I didn’t see any improvement and I am…
I didn’t see any improvement and I am use the serum out already . It a waste of money
Delivery was okay
Delivery was okay . Delivery guy called me to say there was no address on the package but everything was fine as he called me and later on in the day he delivered the parcel at the right address.
I never received my package tried to…
I never received my package tried to contact them they never got back to me👎 never again!!

Reply from Skin Clinic Ltd
Bad customer service and unreliable…
Bad customer service and unreliable delivery services
I received the package today not yet…
I received the package today not yet tried it but I when I try I will give a feedback how it goes
The good work of skin clinic
Skin clinic is a very wonderful company their product is indeed super
I used the body acne oil and i must confess that it did a great work on my body
I'll forever recommend Skin clinic for you all
Skin rebirth oil
Skin rebirth oil is the best so far,once rubbed in ur body,it removes and smooth ur skin like a new born baby.is 💯 Percent good
Skin clinic Are highly recommended
Skinclinic Are one of the best clinic I recommend for alot of people
They are so perfect in dark knuckle Remover
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