ShopiPersia Reviews 368

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting their authenticity and excellent condition upon arrival. Many people also commend the efficient delivery service, noting that items arrived quickly and were well-packaged, even for international shipments. The overall service provided is frequently described as wonderful, with consumers appreciating the care and professionalism shown. However, some customers were dissatisfied with their orders, experiencing significant delays or not receiving all items. A few people reported issues with communication regarding their orders, and in some cases, orders were not processed or shipped even weeks after payment.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and condition. Customers praise the quality of items,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers report that items arrived exactly... See more

Order

Customers had ambiguous experiences with order. While some reviewers expressed satisfaction, noting that... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad I found ShopiPersia. I purchased Lavna Kebab Maker Machine and shipped to Sydney Australia with absolutely no problems and full tracking. Best way to communicate is with WhatsApp and don’... See more

Rated 5 out of 5 stars

Although it took a bit longer to receive my order than advertised, Saeed did an excellent job in keeping in contact with me. He sent updates as well as prompt replies to all my email inquires which re... See more

Rated 5 out of 5 stars

Amazing experience with ShopiPersia. It is hard to trust online websites that you have no experience with, so I was sceptical at first. Fortunately, Saeed was excellent and the website is very clear a... See more

Rated 5 out of 5 stars

Bought homemade Lavashak from here. It came from Iran to the UK and it shows in the quality, the taste is so authentic. To be specific I bought the ghare ghorot lavashak and it is so sour and... See more


Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

368 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Shopipersia.com is an exceptional…

Shopipersia.com is an exceptional online store that offers a wide range of high-quality products from Iran. As a customer, I have found their website to be user-friendly and easy to navigate. The product descriptions are detailed and accurate, which has helped me make informed purchasing decisions. Thank you 😊

9 June 2023
Unprompted review
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

reliable website, good genuine products

very reliable website, good genuine products, perfect quick communication, adequate answers to your questions to make your decision, perfect packaging, receiving your order on time what is promised. Thanks people behind the website. From Europe.

6 May 2023
ShopiPersia logo

Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 1 out of 5 stars

Worse shopping experience

Worse shopping experience
My package should've arrived between 10 to 20 days and i haven't receive it yet, when i asked the agent on the whatsapp they said post office cables have been stolen and they couldn't register it.
I would've give zero star if it was possible.
this is my first and last time doing shopping from iranian.
Good luck

2 May 2023
Rated 5 out of 5 stars

Beautiful products

Beautiful products, the silk scarf I ordered for my wife was absolutely beautiful and far better than any product made elsewhere. Highly recommend this company but know that it will take a few weeks to receive your order.

22 April 2023
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

Good service through email

I received my book but the shipping was longer than I expected. This is due to the long process of shipping a book from aboard. The service was very good. They supportes me very well through emails.

23 May 2023
Unprompted review
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 4 out of 5 stars

It took more than a month to receive my…

it took more than a month to receive my order, although I am based in Dubai which is very close to Iran.
I order 3 busts of ancient kings of Persia.
One arrived broken and one is wobbly as the base isn’t straight.
They finally refunded the broken one after numerous emails.
But overall i am please with the order, love them.
Thank you.

20 May 2023
Unprompted review
ShopiPersia logo

Reply from ShopiPersia

Please write one feedback for each order not several. It made other customers confused.

It makes us happy that you are interested in Iranian culture and purchased old sculptures. As you have been informed, due to Nowruz "Iranian New Year", the post office in Iran is closed and all orders ship with delay. I will give you the link to the Iranian Post site. You can get in touch with them and share your protest that the Post office should not be a holiday on Nowruz & New Year. Also, share the time of shipping from Iran to Dubai, with the Iranian Post Company, as to why the shipping time should take about 10 days due to the short distance between the two countries.

We have refunded the cost of the damaged goods according to our Policy rules. On all trusted Shopping websites in the world, including Amazon, It may take 7 to 10 days, and your frequent emails will not accelerate this time because it depends on your bank & ours.

Rated 2 out of 5 stars

unacceptable excuses

We placed the order for a Koobideh machine in on April the first, and received it on May the 12th. It took less than 6 days to be delivered from Iran once shipped but nearly 5 weeks to be processed as they first claimed shortsge of stock, four weeks closure of post offices for Nowroiz and anothr two weeks for ramedan. They then offered a compensatory gift, which was not asked for, but never eventuated anyway. This site will not be my first choice for future online purchase.

6 April 2023
Rated 1 out of 5 stars

Product is unprocessed

I ordered a Chador, but received only an unprocessed piece of fabric. I can buy fabrics in Germany for a fraction of this pretty high price, but nobody can sew a Chador over here. I'm really really disappointed.

4 April 2023
Rated 5 out of 5 stars

Perfect service

Perfect service. It was a pleasure to deal with Saeed, who answered my questions very promptly. The item is perfect! Thank you.

5 April 2023

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