Think it is a hard site to understand, never realised I had signed up for a membership, thought I had ordered a dog bed, ended up paying just under £100 for membership I have never used. suppose it i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Escalations Team is in touch and helping me to resolve my issues and concern to all my questions. Agent is very kind and nice to me and provide all nessesary details.
The customer support "Edith" contacted me to make sure that everything was taken care of. Thank you for your care, you're a great company.
I don't know, because I changed my decision and refused my order. Now I am waiting when they come back mi money (more than one months)
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to give them zero stars.
I would like to give them zero stars.
Scam company with unauthorized charges being their speciality. Now they want me to delete my previous review to get a refund. What a bunch of crooks.
The Escalations Team is in touch and…
The Escalations Team is in touch and helping me to resolve my issues and concern to all my questions. Agent is very kind and nice to me and provide all nessesary details.
No honesty at all
.When i changed my mind
They refuse to refund. Now 10 month back.also withdrawn OF MY ACCOUNT WITHOUT MY PERMISSION because
Of unasked membership
Not recommend at all
Dr tarek
The shop is selling quality things
The company is cheap and reliable it delivers what it has promised you
Phishing website
Phishing website, got redirected there from a fishing email. Got a fake email from Rituals (I'm a customer there) for my birthday, had to pay 2 euro's to receive my Rituals gift pack. Got redirected to crazydeal.sbs which looked exactly like the Rituals website, then I got redirected to shop4themen.com for the 2 euro payment. I got suspicious when I could only pay by credit card and then I noticed a miniscuul checkbox (which was checked) on the bottom of the page to withdrawal 126 euro's from my credit card every 2 weeks. (update 04-06-2025) They keep sending me emails asking me to delete this review and they're insinuating that I will get a 'refund' if I do.
Good customer support
Elsa reached out to assist, good customer support.
Thanks
Thank you for resolving my issues. I hope next time it would be faster
It was good.
Great Support
The customer support "Edith" contacted me to make sure that everything was taken care of. Thank you for your care, you're a great company.
Good customer service
ITS A SCAM .
ITS A SCAM .. THEY KEEP TAKING MONEY OUT OF MY ACCOUNT WITHOUT MY PERMISSION. But when I try to cancel whatever place this is my bank says they can’t even find it ??
I don't know
I don't know, because I changed my decision and refused my order. Now I am waiting when they come back mi money (more than one months)
I wasn’t aware this was a subscription…
I wasn’t aware this was a subscription service. Once it became apparent I Live Chatted with Harry who was really helpful and instantly responded cancelling my subscription. I hope he gets a better job with a reputable company soon
I bought something and found customer…
I bought something and found customer service very helpful.
good service
Issue dealt with professionally, good customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








