It would be great if you could send the e-mail s faster than you do in present. Furthermore, you can improve the quality of your communication skills by being more emphatic with the customers.
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See what reviewers are saying
I received a massage from Diamond saying they will refund me for the inconvenience i had with a company. I appreciate the feedback because i didn't have a full understanding for the company which i wo... See more
I was asking for a full refund on a membership fee that had been charged to my bank account without my knowledge or approval. Kay helped me with this and was very courteous on the phone. I was given... See more
I was very impressed with the range of offers available. The Support help desk was very efficient, quick and helpful with any queries I had.
4.1
Great
207 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I did not use the app
I did not use the app. But i am sure that alot of people enjoys ir
11 March 2026
Unprompted review
"Excellent support and quick…
"Excellent support and quick resolution"
"The customer support team was very helpful and managed to resolve my issue efficiently. I am happy with the quick response regarding my refund. Special thanks to the team for their assistance!"
10 July 2025
Unprompted review
Thanks Kenny for your help! I don't understand. You want a review when I haven't even received my money back? And you're saying it's company policy? So you care about 4 or 5-star ratings and you don't
Thanks Kenny for your help!
Even if I didn’t receive any answer since two months ago?
Please send me my money?
I’m waiting?
Best regards!
9 February 2026
Unprompted review
Thanks allot
6 January 2026
Unprompted review
Had an issue with my debit order ,issue…
Had an issue with my debit order ,issue was addressed by Kevin .Everything is sorted
12 September 2025
Unprompted review
Thank you Alero from Escalation Team
30 November 2025
Unprompted review
The staffs are very accommodating with…
The staffs are very accommodating with my concern. I had sudden troubles but thanks to them for being true and pure. A big thumbs up for all the staffs. Thank you so much
27 November 2025
Unprompted review
Thanks to the escalation team…
Thanks to the escalation team ,appreciate you all.
14 November 2025
Unprompted review
Quick responding to the issues I've…
Quick responding to the issues I've replied to and doing the cansellation ASAP thank you
9 October 2025
Unprompted review
I was a victim of fraud
I was a victim of fraud — I never subscribed to this service, yet money was taken from my account. I immediately contacted the support team and received a quick response with a promise that the issue would be resolved and the amount refunded. However, I am still waiting for the refund, and nothing has been done so far.
I appreciate the fast reply, but I truly hope the company will follow through and finalize the reimbursement soon.
7 October 2025
Unprompted review
I objected to being charged without my…
I objected to being charged without my permission and once my review was read the problem was sorted out quickly without a problem and money reversed-thank you
18 September 2025
Unprompted review
Without any notice why your deducting…
Without any notice why your deducting money from my account
Thank you for your response
20 September 2025
Unprompted review
Quick and efficient customer service.
Quick and efficient customer service.
13 September 2025
Unprompted review
I’m grad you understand my feelings…
I’m grad you understand my feelings thank you very much
14 September 2025
Unprompted review
I had a conversation with the AI about…
I had a conversation with the AI about my order number which is tri-OM4aagOmj5cJh7E thinking it was an order but the AI DECLAN explained to me it was a membership gift card which she/ he mentioned to me the amount which I can use to purchase at their store
12 September 2025
Unprompted review
Costumer service is very responsive and…
Costumer service is very responsive and trustworthy.
12 September 2025
Unprompted review
Ok helpful
I wish they understood the difficult situation I had . All solved now and ok
Waiting compensation
10 July 2025
Unprompted review
Kind and eager to help Personnel.
Kind and eager to help Personnel.
Thanks a lot
5 July 2025
Unprompted review
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