Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more
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Excellent..the delivery guys were on time, extremely polite and efficient. They phoned 20 minutes in advance, listened to directions (our house is not easy to find) and the tracking was kept up to dat... See more
Company replied
Received an email asking to confirm delivery slot, which isn't always an option with many couriers. Unfortunately, the date given coincided with a funeral. I declined the proposed date and messaged to... See more
Company replied
Great communication re delivery. Guys Paul and Love were polite, friendly and helpful. They put our wardrobe together which we weren’t expecting. Would be confident to use their services again
Company replied
4.6
Excellent
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Not good service
Unfortunately, I’ve not had good service. Ordered 2 wardrobes (which came as 4 boxes) from Roseland which were delivered an hour later than the confirmed time. I got 3 wardrobe bases and only top. Over a week later I finally got notification that the missing piece and collection of the incorrect piece would happen between 2pm and 7pm. Due to a breakdown they arrived at 9:15pm which meant we had to miss the theatre production we were supposed to be going to (out of pocket to the sum of £30 now). Then, to add insult to injury the only collected the spare base and didnt have a top to deliver. Another week later and we are expecting our top part to be delivered, but guess what? We are getting another base as well! It beggars belief. Can’t fault the lads delivering though they were polite and helpful but wouldnt take any of the packaging away which meant we had to take a trip to the recycling centre to get rid of it all.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Sally Hupfield Smith,
We’re very sorry to hear about your experience and sincerely apologise for the repeated delivery issues, delays and inconvenience caused. We completely understand your frustration, and this is certainly not the level of service we aim to provide.
We appreciate your kind comments about our delivery team. Please be assured that we will look into the issues raised to help prevent similar situations in the future.
Once again, we sincerely apologise for the disappointment and inconvenience caused.
Many Thanks,
The SGK Team
Excellent service
Excellent service , goods were delivered within time frame
23 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Nellly,
Thank you for taking the time to leave us a 5-star review! We're delighted to hear you received excellent service and that your order arrived within the expected delivery timeframe. We really appreciate your support and hope to see you again soon!
Many Thanks,
The SGK Team
Great service
Flooring delivered on time with no fuss and polite service.
23 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Margaret Butcher,
Thank you for your fantastic 5-star review! We're so pleased to hear your flooring arrived on time and that our delivery team provided a polite and hassle-free service. Your feedback means a lot to us, and we hope to welcome you back again in the future!
Many Thanks,
The SGK Team
Got offered a date to take delivery of…
Got offered a date to take delivery of my new divan bed. It wasn't possible for us to get time off work to take delivery. Upon declining the date offered i sent notification of when it was possible for someone to be at my house to take delivery. I didn't hear anything back and had to phone the company to ask if the dates i had were possibile.
Managed to get the 2nd date that i arranged for delivery and explained that i work in a hospital so could not always answer my phone but there would definitely be someone at home to take this delivery.
Fast forward to delivery day i got a call saying they were half an hour away. Followed by 4 missed calls that i couldn't answer because i was with a patient which i rang back to have a rude delivery man tell me hes been at the back of my house knocking on the back gate for 10 minutes...doesn't it make sense for someone to go to a front door that is actually connected to a property rather than a back gate which is across a yard through a conservatory and kitchen away from the person waiting at the front door for its arrival??
23 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Sarah Nugent,
We’re very sorry to hear about your experience and sincerely apologise for the inconvenience caused with arranging your delivery and the communication on the day. We completely understand your frustration, particularly as you had made arrangements for someone to be home to receive your order.
This is certainly not the level of service we aim to provide, and we will look into the issues raised with our delivery team to help prevent similar situations in the future.
Once again, please accept our sincere apologies for the disappointment and inconvenience caused.
Many Thanks,
The SGK Team
Good efficient service
Good efficient service. Always being updated on delivery slot.
23 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Elvio Nunes,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Outstanding service thank you so much.
Outstanding service thank you so much.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ashia Begum,
Thank you so much for your lovely 5-star review! We're delighted to hear that you received outstanding service. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience.
Many Thanks,
The SGK Team
Excellent service
Excellent service. Kept me informed. Polite, friendly, efficient and courteous.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Consumer,
Thank you for your fantastic 5-star review! We're so pleased to hear that our team kept you informed throughout and provided a polite, friendly and efficient service. We really appreciate your feedback and will be sure to pass your kind comments on to the team.
Many Thanks,
The SGK Team
They came on time
They came on time, kindly assemble it for me when they saw I was alone. Polite people and very good service.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Maria Tompos,
Thank you for your wonderful 5-star review! We're delighted to hear that our team arrived on time and went the extra mile to help you with the assembly. It's lovely to know that their kindness and helpfulness made a difference. We'll be sure to share your feedback with the team
Many Thanks,
The SGK Team
Good efficient delivery company
Good efficient delivery company. Kept informed by driver. Thank you.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Joanne Lawrence,
Thank you for taking the time to leave us a 5-star review! We're pleased to hear that you had a smooth and efficient delivery experience and that our driver kept you well informed. We really appreciate your kind feedback and hope to provide you with the same great service again in the future.
Many Thanks,
The SGK Team
I am giving 4 stars because I did find…
I am giving 4 stars because I did find the telephone messages rather confusing. I had no text or email to confirm the approximate time of the delivery beforehand, which would have helped.
The delivery was very late by 3 hrs so it was 10pm!! The drivers did send us a text 60 mins prior to that.
The two drivers, Sukhchain and Parwinder, were excellent. They were polite, respectful and quickly unpacked and assembled the wardrobe with great care. Many thanks to them.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anne Howard,
Thank you for taking the time to share your feedback. We're pleased to hear that Sukhchain and Parwinder provided such excellent service, taking great care with your wardrobe assembly. We'll be sure to pass your kind comments on to them.
We sincerely apologise for the late delivery and the confusion surrounding the communication. We completely understand how frustrating it must have been not to receive a clear delivery time in advance, especially with your delivery arriving at 10pm. Your feedback is valuable and will help us identify areas where we need to improve our communication and delivery updates.
Thank you again for your patience and understanding.
Many Thanks,
The SGK Team
Good Communication and Delivery
Communication of delivery date and also delivery on the day was good. I was informed in a timely manner of the delivery time and whether there were any delays. The delivery guys were professional and very helpful.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Neelesh Patel,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Buying the sofa was the easy part
Buying the sofa was the easy part. Ordering and after sales no issues at all. Communication/emails were spot on.
Delivery guys were a struggle. No idea how to remove my corner sofa that I had taken apart for ease. Finally they got the backs off and things went smoothly.
I was very frustrated and did make my apologies. They got a decent tip. I understand they were a third party, however it was very frustrating, but we got there in the end.
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Tracy Barron,
Thank you for your feedback. We're pleased to hear that you were happy with the ordering process and communication throughout.
We're sorry to hear about the difficulties experienced during delivery. It appears there were some access issues when removing your old sofa, and we appreciate how frustrating this must have been.
We're glad everything was resolved in the end, and we really appreciate your patience and understanding. Thank you again for choosing us.
Many Thanks,
The SGK Team
Delivery time was bang on!
Extremely accurate with delivery times. And a very simple process to accept/reschedule delivery. Top service
22 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Muntazir Esat,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very efficient delivery service
Very efficient delivery service, the delivery guys were very helpful and assisted me taking very heavy boxes into my home.
Really friendly individuals and helpful.
Thank you once again.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Michelle Beaumont,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Iwaited all day for delivery
Iwaited all day for delivery
.i am disabled and have a brain injury .i made numourous calls to dfs they were very polkte but offer no help on lip service .at 8pm i was exeremly tired and given uo i made uo the matress on the floor i was woken at 915 pm my expensive bed was dumped in boxes in my be
droom making in hard for me to get around around i am in absolute agony
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jacqui Westacott,
We are very sorry to hear about your experience and sincerely apologise for the distress and inconvenience caused. We understand how frustrating and upsetting this must have been, particularly given your personal circumstances and the long wait for your delivery.
We apologise for the late arrival of our delivery team and for the difficulties caused by the items being left in your bedroom. This is certainly not the level of service we aim to provide, and we are sorry that your experience fell short of expectations.
Thank you for bringing this to our attention. Your feedback is important to us and will be passed on to the relevant team to help improve our service going forward.
Many Thanks,
The SGK Team
SGK delivered a new sofa to my holiday…
SGK delivered a new sofa to my holiday home. (Not the easiest place to make a delivery)
The guys that delivered rang me to say they were 45 minutes away, and they arrived exactly 45 minutes after. Very polite and made easy work of carrying my new sofa into my holiday home.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Shaun Chapman,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The service and the men delivering my…
The service and the men delivering my suite was excellent very respectful and took care. The tracking was very good to be able to see how far away they are. Would recommend them anytime.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Philip Smith,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Good service overall - tining could be more realistic.
I liked the notifications at each stage, including the option to accept or decline the allocated delivery window. Having got up at 6am for a delivery slot of 7 - 10 am I discovered that the predicted the was 7.55am. So far so good, but this was subsequently revised to 8.40 and the driver did not arrive until 8.00 am (presumably because of rush-hour traffic. That saud, it was still within the original window, but perhaps more realistic planning is needed when allocating the predicted times.
The driver was friendly and polite and checked the name and postcode was correct when making tge delivery. Overall a positive experience.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anne P,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
Bed settee
Ordered bed settee, delivery was good, very informative information keeping me up to date of every process on a regular basis by email & text. The 2 guys gave me a call about 1/2 hour with estimate time of arrival, they delivered on time & to the room where I wanted them. Lovely pleasant guys.
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Karen Moore,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very happy with todays delivery
Very happy with todays delivery. Great updates and communication from the carriers and the drivers were very polite, courteous and professional. Thank you
21 October 2026
Unprompted review
Reply from SGK Home Delivery
Dear Lizzie Leggett,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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