SGK Distribution Ltd Reviews 

30,081
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

There was an unfortunate delay but the efficient sytem gives updates on expected time, amount of prior deliveries and map tracking. The guys rang to advise they were nearby and very polite. They bough... See more

Company replied

Rated 5 out of 5 stars

What excellent service both from the manufacturer and supplier. We ordered our mattress on Wednesday afternoon, were up in the Highlands of Scotland and when they said we’ll deliver by Friday we thoug... See more

Company replied

Rated 5 out of 5 stars

Amazing delivery company. They sent an email offering a delivery option for a day with a 3 hour slow where you follow the link to accept to make sure this is suitable for you. Then they ring you on th... See more

Company replied

Rated 5 out of 5 stars

Really efficient and professional service throughout. We purchased a Hygge pergola and SGK are the guys that they use for delivery and installation. They inform you when they are proposing to come... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Logistics Service
  4. Shipping Company
  5. Shipping Service
  6. Storage Facility

Written by the company

We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(30,081)

9,808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carried the mattress upstairs for me…

Carried the mattress upstairs for me which was a lifesaver

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Martyn Rushin,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Well informed in advance of delivery…

Well informed in advance of delivery time and came well within the 1st hour lovely guys very professional , quick and easy

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Nigel Allen,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very communicative customer service

Very communicative customer service . Delivered the n time and great stuff. Thank you. I am happy customer!

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Dobrinka Stefanova,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very nice and polite

Very nice and polite

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Samantha Jane,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 4 out of 5 stars

If SGK are the main delivery agents for…

If SGK are the main delivery agents for Origin mattress's I would have thought they would unpack the delivery and open the mattress up and take away the packaging.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Customer,

Thank you very much for your feedback and the 4-star rating.

We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.

It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

If only all delivery companies were as…

If only all delivery companies were as efficient and offered such great service. Kept up to date throughout, received call from driver. Drivers were helpful and polite. Tracking function was really useful.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear MH,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent communication over delivery…

Excellent communication over delivery time prompt and efficient. Very pleasant team

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Yvonne Copley,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Timely delivery

Timely delivery of a heavy, large object (wooden water barrel) by helpful men. Thank you.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Michael Pearce,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very pleasant

Very pleasant

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Craig,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Efficient and punctual…

Contacted a few days prior to delivery alloted with option to change if needed. Deliverered on time. Phoned 10 minutes before arriving. Carefully handled and placed in house. Polite and helpful.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jane Jelbart,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

The delivery service was superb

The delivery service was superb. Phone calls were recieved along side emails. speaking to real people was a breath of fresh air and I was kept infirmed all the way through the delivery process.
Rescheduling was an easy option too.

Polite and friendly and very helpful at the door.
Thank you

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Vicki Finlay,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I am very happy with the item I…

I am very happy with the item I purchased from you, thank you very much

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Ludmila Mamolea,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I received plenty of advance notice of…

I received plenty of advance notice of my delivery, including a follow up phone call. I ignored their text plus email to confirm I was OK with date and time frame of the delivery as I hadn’t recognise the name of the sender. When I told them that, they told the sender co also traded under a different name, which I did recognise, and had ordered from.
A further phone call on the day from the delivery driver gave me a specific arrival time, and they arrived to the minute, carried the heavy table into the house, and were very cordial, polite, and efficient.
Thank you, excellent job.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Celia Perez Mourin,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

The drivers were fantastic

The drivers were fantastic - thanks. However, the delivery was nearly a week late ! Delivery was scheduled for 1st or 2nd Jul. Actual delivery was on 6 Jul. No explanation from B&Q - Frustrating.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Gil Pelly,

Thank you for your feedback, and we're sorry to hear about your experience.

We're pleased to hear our drivers were fantastic. We are a delivery company, and unfortunately we can only deliver consignments once they have been passed to us by the retailer.

If you were expecting delivery on a specific date, we'd recommend speaking with B&Q, as no earlier consignment had been passed to us before your delivery. We apologise for any frustration caused.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Very good service

The delivery was due between 6 and 9am, and the driver called at 8 o'clock to tell us he would be with us at 9am. He and his mate carried the barrel water butt into the garden for us and placed it on the plinth we'd built. Good communication and extra effort made to put the barrel where we needed it to be. Very pleased all round.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Funny Jay Bird,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Kept me up to date with delivery time by phone call. Delivery drivers Very friendly and helpful.

30 June 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Karen Kevan,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 4 out of 5 stars

Guys fitted pergola ok

Guys fitted pergola ok, but borrowed a pair of pliers and took them away with them. Can I get them back please?!

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mathew,

Thank you very much for your feedback and the 4-star rating.

We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.

It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Comms, Confirm, Delivered

Email, phone call to confirm, delivery slot, and they show and up on time and politely drop your heavy parcel just inside. Can’t ask for anything else. Please keep it up

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Suhail,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Good communication

Good communication, arrived as promised, polite and competent.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Robert Taylor,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great job with this 2 guys

Great job with this 2 guys. They are polite and careful with the stuff.

3 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mary,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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