Albeit slightly earlier than suggested but shouldn’t complain. Very helpful, courteous and polite. Carried the mattress into the house and left it where I wanted it. Impressed that they were cheerful... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication wise the company is A1. I cannot fault the emails I recieved notifying me of how/when my parcel would be delivered. However, I did leave a note on one email stating if I wasn't at home,... See more
Company replied
Excellent communication. Notified of the time slot via email and text. Tracking link was good and easy to use. The delivery men called 40mins before arrival. On arriving both men were very considerat... See more
Company replied
SGK is the benchmark that all courier companies should be aiming for. Can't fault them - timely and clear communication and delivered when promised. Two delivery guys were pleasant and were happy to d... See more
Company replied
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
- Storage Facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
29K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My parcel came on time perfect service
My parcel came on time perfect service
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Nancy Klimasda,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great delivery service
Great delivery service. Called ahead and very polite team of 2 who delivered my cupboard today from Roseland furniture. Thank you to the 2 gentlemen!
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Rachel,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Cheery guys aftr long day
2 delivery men 1st class brought mattress nd pillows into room placed where i requested took oldnmattress away nice guys
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear David Ogilvie,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very pleased with SGK
Great service, my Origin mattress was delivered at the time they allocated. Kept informed of delivery time and got a phone call when they were 30 minutes away. The guys were polite and respectful.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Cat Stowell,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Accurate tracking and delivery on time
Accurate tracking and delivery on time. Fuss free and polite delivery.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear IR,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent delivery service ...
Excellent delivery service .... on time , polite & efficient .Compares favourably with the majority of delivery services .
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Michael Hinchcliffe,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Nic,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Highly recommend
Timely notice and reminder of delivery times (by e-mail and phone). Very polite and helpful drivers.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Ann,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very good service
Very good service, polite and friendly. Communication great and delivered on time with a phone call 30mins before to let me know they’ll be here soon.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Michelle Drewitt,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great mattress and service.…
Great communication from the point of ordering through to the next day delivery. The drivers arrived half an hour early and were friendly and efficient. They were really helpful. It was great to have my old, very heavy mattress taken away. I have to open it up and wait 48 hours before using but I'm sure I'll be happy with it. It was a good price for a quality product.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Diana Marchand,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Driver called to say he was delivering…
Driver called to say he was delivering earlier than time slot offered which pleased me.
Driver was polite when delivering
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Bernard Francis,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very easy experience ordered delivered…
Very easy experience ordered delivered sorted thank you very much
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Janet Allen,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Spot on time delivery
They phoned with a delivery time,that was spot on and the guys were very courteous and helpful. Really appreciated.
Paul.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Paul Crickmore,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great service
Excellent service kept you updated all the time, gave you a good time slot you could change if needed.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Linda Fred,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The large item I ordered was delivered…
The large item I ordered was delivered on time. The 3hr timeslot is much better than some others that have you waiting around all day. Communications were timely. The guys that delivered it were spot on and took all the heavy items around back where I needed them. Top Class, Thanks.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Kev Lye,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Such helpful couriers
The delivery was delayed but the two guys who came were super helpful. They hauled a king size mattress up three flights of stairs for me even though they didn’t technically have to. Thank you!
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Jo Jacobson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great service
On time, polite, helpful, phoned 20 minutes before arrival - perfect.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear M Melanie Lewis,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery was fine but person that…
Delivery was fine but person that delivered made me uneasy. Took a photo of parcel(that’s expected) then took a picture of my open door and then another of my front garden and ran back to van
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear The Eld Of,
Thank you for your feedback.
We're glad the delivery itself went smoothly, but we're sorry to hear the driver’s behaviour made you feel uneasy. Drivers may take proof-of-delivery photos, however your comments about the additional photos and the way the situation was handled are concerning.
We appreciate you bringing this to our attention and will ensure this is reviewed with the delivery team.
Many Thanks,
The SGK Team
Good polite lads
Good polite lads, haven't looked at the item delivered but fair play to them. 🙂💯
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent delivery
Excellent delivery, on time and carried mattress right into the room. A1 Service.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Denham Pearce,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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