SGK Distribution Ltd Reviews 

30,017
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 10,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its efficiency, punctuality, and the helpfulness of the staff. Many appreciate the clear communication, including tracking updates, phone calls before arrival, and the option to change delivery slots. The delivery teams are frequently described as polite, professional, and willing to go the extra mile, even in challenging conditions like extreme heat, by carrying heavy items to the desired location. However, some customers experienced issues with product damage upon arrival, while others reported problems with assembly services not being provided as expected. A few people also mentioned difficulties with customer contact and delayed deliveries, which led to inconvenience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting excellent communication, with... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their politeness, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the politeness, helpfulness, and efficiency... See more

Product

People report ambiguous experiences with product quality and condition upon arrival. Many customers received... See more

Customer communications

Customers had positive experiences with contact, with many reviewers highlighting great communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Time slot for delivery easily managed and was phoned giving a heads up they were on their way. Very pleasant hard-working pair (evening and they had 7 more deliveries). They had no problems with locat... See more

Company replied

Rated 5 out of 5 stars

Couldn't have been better. Great communications throughout the process. Ended up being delivered a day earlier than originally promised by the shop. Delivery guys polite and friendly and put the big h... See more

Company replied

Rated 5 out of 5 stars

Couple of younger lads delivered my bed in 5 (very heavy) packages recently. They brought the packages into my house, which was a big help. Communication was clear from start to end. They kept to the... See more

Company replied

Rated 5 out of 5 stars

5Stars all the way The Birmingham boys were fantastic and on such a hot day!!! They were so helpful and kept in constant communication with me , On delivery time etc….. A real credit to ur co... See more

Company replied


Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Logistics Service
  4. Shipping Company
  5. Shipping Service
  6. Storage Facility

Written by the company

We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(30,017)

9,755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication about the delivery…

Great communication about the delivery and a text on the day to say they were 30 mins away. The two guys who delivered place the mattress upstairs and removed the old one. Really polite and helpful.
No problems at all.

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Susan Williams,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

Delivered Scratched but not surprised…

Delivered Scratched but not surprised as van was in a mess

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Tracy Taylor,

We're very sorry to hear that your item arrived scratched. We understand your disappointment, especially given your observation about the condition of the delivery van.

This is not the standard of service we aim to provide, and we sincerely apologise for your experience. Your feedback will be passed on to the relevant team so it can be investigated and addressed.

Thank you for taking the time to let us know.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Excellent communications and live tracking.

Excellent communication on delivery and tracking. SGK give a live feed of tracking so that you know exactly where your items are and number in the delivery list. Delivered heavy items well and took care of them.

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Col,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Highly professional and caring staff...

Highly professional and caring staff...
Highly recommended...

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Abdul Shah,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very nice and friendly very…

Very nice and friendly very accommodating

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Hatice,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

Useless

Just put items over the gate and left them there in full view of all and sundry. Useless

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear B Diskett,

We're very sorry to hear about your experience and understand your frustration.

Our instructions to the driver were to leave the item in a safe place, and we appreciate that leaving it over the gate and in full view did not meet your expectations of a secure delivery.

We sincerely apologise for the inconvenience caused and will share your feedback with the relevant team to help prevent this from happening again.

Thank you for bringing this to our attention.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Excellent service

Excellent service

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Dianne Williamson,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Really great team delivered my mattress.

Really great team delivered my mattress. Carried it in and were very kind with my dog!

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Aspen Glencross,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Awesome

The delivery guys rang to say what time delivery! Were very polite and nothing was to much trouble..

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Debra,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

SGK have been great from start to…

SGK have been great from start to finish. Clear communication. Speedy delivery. Made contact the day before delivery with an estimated timeframe, on the morning of delivery, contacted with an ETA, arrived dead on the ETA. Both guys were very smart, friendly, polite and helpful. Credit to the company. Thank you.

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Andy Porter,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Quick professional service

Quick professional service

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Suki Bains,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

excellent service by these guys

excellent service by these guys, on time, considerate and careful

7 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear David Maurice,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Easy to confirm time slot and to track…

Easy to confirm time slot and to track location on day of delivery. Received a call 30 mins before delivery. Found our house with no issue and placed my item where I wanted it.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear A Powell,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very friendly and helpful pair of young men

Received a text 1 hour before to say the the hey would be approximately 1 hour if that was ok, they then arrived on time and rang me to say they were here, very friendly and helpful pair of young men, who carried a very heavy roll of vinyl flooring into the house for me and put it where I asked. Thank you

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Lynsey Benson,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery of table

Was kept well informed of my delivery. Item delivered safely and was extremely well packaged. Do not know how the delivery men managed to work in such high temperatures. Well done

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Christine Cole,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Had a phone call half an hour prior to…

Had a phone call half an hour prior to delivery. Carried heavy parcel through to correct room. Requested my signature and left. Two polite and courteous young delivery men.

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Lynne Sawley,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Carried the mattress upstairs for me…

Carried the mattress upstairs for me which was a lifesaver

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Martyn Rushin,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Well informed in advance of delivery…

Well informed in advance of delivery time and came well within the 1st hour lovely guys very professional , quick and easy

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Nigel Allen,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very communicative customer service

Very communicative customer service . Delivered the n time and great stuff. Thank you. I am happy customer!

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Dobrinka Stefanova,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very nice and polite

Very nice and polite

6 July 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Samantha Jane,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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