A great machine at a bargain price, plus free extras that were actually really good (the huge sewing threads box was fantastic, I was expecting tiny spools but they're huge!). Fast delivery, well pack... See more
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We have purchased many machines from Sewing Machines Direct over the years and have never been disappointed. It is the only place we will buy from. Excellent quality, very fast and efficient delivery... See more
Cheaper machines than anywhere else I looked and same day dispatch, delivered by DPD the next day. Fantastic service! Not so impressed with DPD just knocking and leaving on the doorstep. I know it sa... See more
Despatched quickly and received well packaged, that's why I'm a returning customer. Will be shopping here again in the near future.
Company details
- Sewing Machine Store
- Appliance Store
- Electronics Store
- Hobby Store
- Sewing Machine Repair Service
- Sewing Shop
Information provided by various external sources
Sewing Machines Direct (SMD) is a family-run business that has supplied sewing machines and associated products since 1960. We specialise in supplying sewing machines, overlockers, embellishers, embroidery machines, sewing/embroidery machines, steam presses, roller presses and various sewing accessories. We are aware that in today's increasingly competitive environment, it is important that we continue to focus our efforts in maintaining the first class customer service that we try to provide. Feedback lets us know what we are doing well and also what we can do better. Receiving feedback from customers and also by the amount of repeat and recommended business we receive, we feel that we are going some way to achieving our goals and that our efforts are being recognised and appreciated.
First class customer service is our number 1 priority.
Written by the company
Contact info
Miners Road, Llay Industrial Estate, LL12 0PJ, Wrexham
- 01978851235
- info@sewingmachines.co.uk
- sewingmachines.co.uk
4.9
Excellent
21K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent company
Very quick delivery and packaged really good. The free gifts were such an added bonus
3 June 2026
Swift delivery of correct presser foot
Swift delivery of correct presser foot. Thank you.
2 June 2026
Found exactly what I needed
Found exactly what I needed on both occasions at competitive price and delivery followed quickly. Couldn't as for more.
2 June 2026
So happy with my embroidery machine now…
So happy with my embroidery machine now to get the hang of it .i bought my last sewing machine from your company no problems at all still as good as new over eight years ago great company to buy from cheers.
2 June 2026
From order to receipt a very soothing…
From order to receipt a very soothing and quick process
2 June 2026
Great choice of colours
Great choice of colours, great quality as i have used this before and would certainly purchase again. Great price. Thank you
30 May 2026
A great sewung machinecompany to deal with as it was…
A great company to deal with as it was a straightforward purchase & a super quick timed deluvery...spot on!
31 May 2026
Excellent customer service
Excellent customer service. Ordered and delivered in less than twenty four hours.
28 May 2026
Tm was posted to me it only took…
The item was posted to me it only took a couple of days. that you Sewing Machines.i will buy again.
29 May 2026
Good service
8 May 2026
Fantastic customer service from SMD
Fantastic customer service from SMD. I was torn between several models of sewing machine so called the switchboard and spoke to a lovely gentleman (Russell I think). He answered every question I had and easily helped me to come to a decision for purchase. I got off the phone and completed my purchase immediately, I ordered before 4pm and received the item the next day. Absolutely fantastic knowledgeable team of people would definitely buy again.
20 April 2026
Answered my query and then activated my…
Answered my query and then activated my order and it arrived promptly
28 May 2026
Excellent delivery service
I ordered my machine, a Janome DC3200 on a Wednesday afternoon, it arrived on Friday.
Brilliant service!
Thank you SMD!
I chose to buy from SMD because that was where I had bought my last Janome machine from, about 15 years ago. And because they have an excellent record of service on Trustpilot.
6 May 2026
Unprompted review
I am looking forward to doing business…
I am looking forward to doing business with your company.
Thank you for your support.
2 May 2026
Easy ordering and quick delivery time.
Easy ordering and quick delivery time.
Product packed well
Only issue was with having to be home for delivery as final courier delivery from DPD being 4 hours after 1 hour time slot.
I do realise this is out of your control.
23 May 2026
Very efficient
Very efficient, delivered quickly. Slight problem with order dealt with capably, promptly and totally satisfactorily by telephone. Obviously a business that is efficient and trustworthy. Thank you.
19 May 2026
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