ServevastDirect.co.uk Reviews 

This is the first time I have used this company,I found the online ordering very easy, with a quick conformation of purchase. Later I was informed these items were a back order from Italy,I was offered either to continue with the purchase or cancel the order. I was prepared to wait.
My order was delivered quicker than the estimated time. As the items were small they were packed in a padded envelope, delivery order enclosed.
I had inadvertently ordered the incorrect gaskets,a couple of emails to sales and it was sorted out very quickly. With some assistance from sales I ordered the correct gaskets.
Overall I think this company is very professional,efficient and helpful when assistance is needed. Paper work is spot on.
Thank you Tom and Dominic for your assistance.

I ordered a drawer compartment for my fridge. It was significantly cheaper than the manufacturers site. It arrived very quickly and as described. Very happy.

Great customer service from start to finishing the job from Zoe. Professional job carried out by Chris the engineer. Would highly recommend this company.

Very professional service, great prices and all original parts. Always buy my Smeg spares here!

Above and beyond! Prompt and excellent customer service

Really helpful staff who always respond quickly with any queries and very professional in helping identify exactly the right spares.

I tried for ages on many sites to locate a replacement freezer door flap. I was recommended to try Servevast Direct and found them to be extremely helpful. After sending a photo of the model they sourced a replacement which arrived ahead of time. Excellent service and will definitely use them again should I need another part.

Really good customer service. The stock was ordered from Italy and I regular updates with regards to delivery time.

Needed a pen for a mark on my cream Smeg fridge. Not in stock so they emailed me telling me when it would arrive. Came quite soon. Very satisfied with customer service and product. Thank you.

I needed to replace 2 blown bulbs and 1 bulb casing (the old glass cover had cracked) on my Smeg oven. I wasn't sure what parts to order so I emailed customer service, and they promptly replied advising on what to order. I received the parts the next day and was able to fit them myself. Was very impressed with speed of response and delivery. Only 4 stars because to replace the bulb casing I had to purchase the whole light fitting, if possible it would have been great to only have to order the one piece of glass cover as this may have kept the cost down but understand this is due to Smeg not supplying this individually.

I needed a replacement cover for a Smeg fridge door shelf that I had stupidly managed to break. They emailed to apologise that there would be a delay because the item had to be sent from Italy. I didn't mind waiting because it was the item that I needed and they had kept me informed. The new shelf cover arrived this morning, only 12 days after my initial order so not that great a delay at all, and within a couple of minutes of unpacking it (very well packaged) the cover was in place in my fridge. I would have no hesitation in using this company again if the need should arise.

Order was made oct24 I notified that parts were missing they said they were waiting for them from Italy then nothing till June 25 to say they had been dispatched. Would help to keep customers updated

Really easy to order and didn't take long to come and fit Really well

Helpful advice before we ordered the part. Great communication at every stage. Timely delivery.And the part was an exact fit!

These guys were great. Easy to navigate, clear pictures and descriptions, prompt delivery and good communication.

First class from ordering to receiving parts. Kept informed throughout and delivery was exactly as stated.

I had used Serevast Direct before and they were just as good this time. Good communications and first class Royal Mail delivery. Will be using again if needed.

Although the part had to be ordered from Italy, I was kept up to date with progress. Would certainly use this company again. Thank you!

I ordered a part for my Smeg kettle, and although it had to come from Italy, the company kept me informed at all stages and just received today, which is brilliant.
Effortless order and great result.
Thank you

When I ordered cooker knobs or I thought I did only one was delivered I think £25 for one knob is a little expensive