Selecttrucks Reviews 83

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the buying process enjoyable and stress-free. Many people highlight the excellent customer service, noting that the team is not pushy and provides honest advice, ensuring a smooth and straightforward experience. The quality of the products, particularly the trucks, is frequently commended, with consumers often finding them in exceptional condition and exactly as advertised. However, some customers also noted issues with communication, describing experiences where staff were perceived as rude or slow to respond. A few people reported problems with vehicles not being properly checked before sale, leading to unexpected issues or cancellations.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the staff for being knowledgeable,... See more

Product

Consumers are highly satisfied with the products offered, particularly the range and condition of trucks.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Quality

People report positive experiences with quality. Customers consistently praise the impressive condition of... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing but praise for Keith and the team from me! I bought a Mitsubishi L200 from Select Trucks, there was a wide range to choose from and we settled on a lovely automatic Barbarian which we call Bar... See more

Rated 5 out of 5 stars

Recently bought a Jeep Wrangler Unlimited from Keith. Dealing with him has been a pleasure. He is fair, considerate, not pushy at all and has provided exemplary service before the sale and since. For... See more

Rated 5 out of 5 stars

We recently bought a 2005 Ford Ranger from Keith. It is in exceptional condition, as well as being good value. It is a real gem and we have been getting lots of envious glances! Keith is knowledgea... See more

Rated 5 out of 5 stars

Recently purchased a Ford Ranger from Keith at Select Trucks and we are very happy with it. Keith was very knowledgeable and pleasant to deal with, not pushy at all, and the whole process was very str... See more



Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

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Replied to 42% of negative reviews

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Rated 1 out of 5 stars

Very unprofessional and disappointing

Very similar to the other review on this page. Photos of the jeep looked excellent, flew over from Northern Ireland to buy the truck to then find out that there were numerous things that he did not mention. Such as the bonnet latch not working (therefore you can’t open the bonnet), the fuel cap lock was also broken (which he only discovered when I was there.) He also banged the door of the vehicle I was purchasing off the vehicle beside it numerous times whilst I was there. He clearly doesn’t do a detailed check of the vehicles he is selling, nor does he care what condition the buyer receives them in. I have now been waiting a month for parts that were broken on the vehicle which he promised he would send. Very disappointed with the service I received.

Update: Still no sign of the items he promised he would sen. Definitely the worst experience I’ve had with any “car dealership”

8 November 2023
Unprompted review
Rated 1 out of 5 stars

Total waste of time

Total waste of time. Photos looked good on the advert and nothing was mentioned about any rust, dents scratches, marks, or anything, when I went to view the truck it had scratches, dents and the painted had faded all over the truck. his address was not on his website as it’s his house address not on a forecourt like other businesses. Check out his Facebook seller rating. According to him he sells hundreds of vehicles every year, but doesn’t allow people to write a review about their experience on his website hence why this is the first on line review.

11 May 2023
Unprompted review

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