Selecttrucks Reviews 83

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers are really happy with the staff, finding them knowledgeable, helpful, and not pushy, which makes the buying process pleasant. People consistently praise the quality of the products, often noting that vehicles are in excellent condition and good value. The service provided is frequently described as exceptional, with many consumers appreciating the straightforward and hassle-free experience. Reviewers are particularly impressed with the excellent customer service, highlighting great communication and a willingness to go above and beyond. However, some customers also mentioned issues with communication, describing it as slow or rude, and a few experienced problems with vehicles not being as described or sales falling through unexpectedly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Product

Reviewers highlight positive aspects of the product, consistently expressing satisfaction with their... See more

Service

Consumers find service to be positive. Many reviewers praise the professional and honest advice, noting that... See more

Quality

Customers consistently report positive experiences with the quality of vehicles. Many reviewers were... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing but praise for Keith and the team from me! I bought a Mitsubishi L200 from Select Trucks, there was a wide range to choose from and we settled on a lovely automatic Barbarian which we call Bar... See more

Rated 5 out of 5 stars

Recently bought a Jeep Wrangler Unlimited from Keith. Dealing with him has been a pleasure. He is fair, considerate, not pushy at all and has provided exemplary service before the sale and since. For... See more

Rated 5 out of 5 stars

We recently bought a 2005 Ford Ranger from Keith. It is in exceptional condition, as well as being good value. It is a real gem and we have been getting lots of envious glances! Keith is knowledgea... See more

Rated 5 out of 5 stars

Recently purchased a Ford Ranger from Keith at Select Trucks and we are very happy with it. Keith was very knowledgeable and pleasant to deal with, not pushy at all, and the whole process was very str... See more



Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

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Replied to 42% of negative reviews

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Rated 1 out of 5 stars

Well what a strange man .

Well, what can I say, contacted this bloke about a vehicle he was selling and initially he seemed ok.
I live some distance from the dealership so asked for some more detail and if possible a video of the vehicle running with a walk round video.
He said he’d do that for me at the close of the day. He didn’t.

I asked if he’d accept a small holding deposit until I could get down to view it.
He wouldn’t .

I asked if he’d accept could provide the video and subject to their being no issues I’d pay in full and would he hold it for me until I returned from holiday.
He wouldn’t .

He became quite rude, obnoxious, unhelpful.
Told me he wouldn’t do distance sales yet on his website he posts thank yous to his buyers and their locations. Many of whom are further away than I am ???

Told me he won’t do online sales yet advertises stock online .
Told me he’s been buying and selling cars for 30 years and won’t change his ways .

I’m genuinely surprised this bloke does any business with such a terrible attitude.
It’s no wonder his overall standing on trust pilot is 2.9 stars.

To summarise, I contacted him about a vehicle I was interested in.
Asked for some more detail, a little help so I could establish of the vehicle was ok, offered a full settlement and asked I I could pick it up on return from vacation.

His response was rude and he left the chat and blocked me !!!!

Avoid .

12 May 2026
Unprompted review
Selecttrucks logo

Reply from Selecttrucks

Not strange Jon.

Personally , I do not contact other businesses and tell them what to do and how to run their business. It is 37 years actually and we are getting along fine without you.

We told you from the start we had other people booked to see it and I explained that you would need to come and see it if you wanted to buy it. It is not our fault you're miles away. ~The customers who had bought vehicles who live miles away came to see the vehicle before they bought it. Why would we sell you a twenty year old pick up that you have not seen and cannot collect until the following month ?

You ignored everything I said about viewing it first and I had other customers who had booked in to see it.

If we had done what Jon had wanted to do then he might have turned up in June and said he did not like it or, whilst on holiday found something else, and wanted a full refund, therefore, wasting 3 weeks of our time. No thanks Jon

I sold it to a local customer this morning who inspected it drove it away and is very very pleased with it.

Rated 5 out of 5 stars

Went in clueless, came out with a cracking truck

I recently bought a 2003 Nissan Navara from Keith at Select Trucks, and the whole experience was genuinely excellent.

For a 23-year-old truck, the condition was seriously impressive - honestly, it was cleaner inside than some brand-new cars I’ve bought from main dealers (yes, Peugeot, I’m looking at you). It’s clear Keith takes real pride in the vehicles he sells.

Keith himself is a great guy - knowledgeable, approachable, and incredibly patient. I went in knowing absolutely nothing about pick-up trucks and was really just buying one as a bit of a toy, but he was more than happy to answer every question without making me feel out of my depth.

There’s zero pressure selling, just straightforward, honest advice. You can tell he only deals in models he trusts to be reliable, which gives you real confidence when buying - especially if, like me, you’re not exactly a truck expert.

All in all, a brilliant experience from start to finish. I’d happily recommend Select Trucks (and Keith in particular) to anyone looking for a solid, well-cared-for pick-up and a really pleasant buying process.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful

Super helpful, super friendly, super pleased with my truck. Keith has been very good with communicating and very knowledgeable when answering questions.
Great after sales help too.
Will be back in the future for my next truck.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, Helpful, Knowledgable

We contacted Keith regarding a Ford Ranger we were interested in, and unfortunately, that one was already sold, but he had another one due in that week. He promised to contact me with pictures and video when it arrived, and he kept to that promise. Keith is very knowledgeable about all the trucks he has, and was honest throughout the process. He took a deposit to hold it for us, we viewed and took it away on the same day. It is such a lovely truck, meets all our needs

14 March 2026
Unprompted review
Rated 5 out of 5 stars

We recently bought a truck from…

We recently bought a truck from Selecttrucks and honestly couldn’t be happier with the whole experience. From start to finish, they were fantastic.

Keith in particular was brilliant. He was really friendly, approachable, and genuinely helpful. He went above and beyond to make sure everything was sorted and made the whole process really easy and stress-free.

Communication was excellent throughout, and we were kept updated every step of the way.

It’s rare to find a dealership that’s this easy to deal with and actually cares about their customers. We’d definitely recommend Select Trucks to anyone looking for a hassle-free, positive buying experience.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Ford Ranger Wildtrack

I recently brought a Wildtrack from Keith he was extremely accommodating when trying to arrange the initial viewing & all communications from there. Explained everything brilliantly as its my first ever pickup with 4x4 capability. The purchase was smooth and once returning with truck there were a few small things that needed addressing. No questions asked everything was resolved and back with me in a timely professional manner. Would highly recommend and use again. Thank you x

30 January 2026
Unprompted review
Rated 1 out of 5 stars

absolutely shocking service

absolutely shocking service. Keith was rude, slow and communicates via whatsapp, deletes his messages and then denies everything thats been said. i wouldn't touch these guys now i've experienced them. i checked the cars reg from the walk around video and it was worrying what came back on the report with regards to 50 percent of MOTs failed due to serious issues. i saved the meesages and screen shots before he tries to deny all knowledge just like in other reviews.

26 January 2026
Unprompted review
Selecttrucks logo

Reply from Selecttrucks

We decided we did not want to deal with you. Mainly due to a a very sketchy finance company called money 4 cars 24 . There terms and conditions and APR % are shocking. As a dealer they want us to agree to their terms and conditions which are borderline legal .

The difference between you and us is this is your last chance to be able to buy a vehicle. We will not deal with these companies they go bust after 12 months and re open under car finance something else. You cannot get funds from anywhere else and there is no way you read all of the small print. We do. From our point of view these deals are not worth doing ..factor in your attitude and hey ho no thank you !

You did not view the truck..never came to our business premises never met us nothing.

you paid us a £1165.00 deposit via bank transfer that you borrowed from your mother after we sent numerous videos on whats app.You threatened me with a bad review because i had not replied straight away..busy with NORMAL customers. I explained i would rather not sell you a truck and you got upset. Why would you send £1165.00 to a company you did not trust ? I MADE THE DECISION this person was going to be more trouble than it was worth i refunded his deposit within half a hour .

If you are reading this and have any doubts we are going to start making you tube videos of these types of reviews with all the facts the whats app conversations.

MIchael has a company we could sit here and leave bad reviews about his business. I will update this reply with a link to the video where i tell michael we do not want to sell you a truck and we wish you all the best in the future.

Rated 5 out of 5 stars

Excellent Service

We recently bought a 2005 Ford Ranger from Keith. It is in exceptional condition, as well as being good value. It is a real gem and we have been getting lots of envious glances!

Keith is knowledgeable, helpful, sensible and personable; we really enjoyed meeting him. The whole process of buying a truck from Keith was straightforward and hassle-free. We would highly recommend Select Trucks.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

This is the third truck I have bought…

This is the third truck I have bought off Select Trucks . On each occasion , Keith has been extremely helpful , knowledgable , friendly and patient . He always has a good range an available and I would never go anywhere else . Thoroughly recommend Select Trucks

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding!!

Keith was fabulous from the moment we called to enquire.
Our first visit was easy, relaxed, helpful, informative, and we didn't get the usual hard sell.
We got a nice range of Jeeps to look at, lots of factual tips, but not overkill, we got a test drive, and decided to buy a super 2 door Wrangler JK. Keith even stored it for us whilst we waited for the right time to pick it up. It's in great condition, is excellent to drive, and the follow up service has been second to none.
A total outlier in the industry, and I cannt recommend highly enough!
Thank you Keith!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Big Orange

Select trucks, made buying my beautiful big orange Ranger Wildtrak, simple, by sending a video of the vehicle, before actually going & seeing it, once seeing the video it was well worth visiting, test driving & then purchasing

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Keith and his team were friendly and…

Keith and his team were friendly and knowledgeable. They know jeeps very well, have a lot of experience and expertise. A pleasure to deal with when buying a jeep from them. Highly recommend.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Nothing but praise for Keith and the…

Nothing but praise for Keith and the team from me! I bought a Mitsubishi L200 from Select Trucks, there was a wide range to choose from and we settled on a lovely automatic Barbarian which we call Barbie. The customer service we’ve received from Keith and team has been absolutely amazing, we opted for a six month warranty for piece of mind. Can’t fault the experience, thanks again Keith.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

great service

Recently bought a Jeep Wrangler Unlimited from Keith. Dealing with him has been a pleasure. He is fair, considerate, not pushy at all and has provided exemplary service before the sale and since. For example replaced key parts which had passed the MOT but he felt would improve our driving experience, and fitted a reversing camera as requested gratis. Also communicated promptly and comprehensively - delighted with his customer service, would certainly buy from him again

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience – Highly Recommend Keith at SelectTrucks

I recently purchased a truck from SelectTrucks, and Keith made the entire process smooth and stress-free. He was knowledgeable, honest, and took the time to answer all my questions. The truck was exactly as described and in excellent condition. I really appreciate the professional service and would definitely recommend Keith and SelectTrucks to anyone looking for a reliable vehicle.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of Ford Ranger

Recently purchased a Ford Ranger from Keith at Select Trucks and we are very happy with it. Keith was very knowledgeable and pleasant to deal with, not pushy at all, and the whole process was very straightforward. We'd certainly recommend Select Trucks and would definitely use them again.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

From the very start

From the very start , Keith was very professional and listened to our needs regarding what car we were interested in . Great customer service and no question was too big . Would highly recommend .

4 December 2025
Unprompted review

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