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SelectQuote Reviews 

12,642
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(12,642)

1,601 reviews in the last 12 months

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Rated 4 out of 5 stars

The process and ease was impressive.

Don Haraway was detailed and very knowledgeable. The process was easy and helped achieve our goal.

15 September 2026
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Reply from SelectQuote

We are thrilled to hear that you had such a smooth experience and that our team was able to help you reach your goals. Thank you for taking the time to share your positive feedback with us!

Rated 5 out of 5 stars

Very good

Very good, very professional

15 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team's high standard of service and expertise. Thank you for your feedback.

Rated 5 out of 5 stars
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Reply from SelectQuote

We are glad you enjoyed your experience and found our assistance so straightforward and convenient. Thank you for taking the time to share your kind feedback with our team.

Rated 5 out of 5 stars

easy very helpful

easy very helpful, done in a timely manner

15 September 2026
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Reply from SelectQuote

We are thrilled to know that your experience was smooth, efficient, and completed so promptly. Thank you for sharing your positive feedback with us!

Rated 1 out of 5 stars

Benjamin Constant was rude when I told…

Benjamin Constant was rude when I told him that I selected another insurance company with a lower rate. He was also insisting about wanting to know the other insurance rate and hang up on me when I said that I didn’t want to share with him. I also sent him an email asking to delete all my personal information and to reply to that email acknowledging my request. He never replied to me

15 September 2026
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Reply from SelectQuote

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Our service guy was very helpful.


Our service guy was very helpful.

21 September 2026
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Reply from SelectQuote

It is wonderful to know that your technician provided such helpful assistance. Thank you so much for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Ms GM

Ms. Loyda Gonzalez Medina was very knowledgeable, patient & thorough.

28 September 2026
Unprompted review
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Reply from SelectQuote

Thank you so much for the wonderful five-star rating. We are thrilled to hear that you had such a helpful, attentive, and detailed experience with our team. Your kind feedback means a lot to us!

Rated 5 out of 5 stars

The staff was very knowledgeable

The staff was very knowledgeable, and friendly. I would highly recommend them to others...

11 September 2026
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Reply from SelectQuote

We are so grateful for your wonderful review! Hearing that our team provided such helpful and welcoming service means the world to us, and we truly appreciate your kind recommendation.

Rated 5 out of 5 stars

Wonderful experience with incredibly…

Wonderful experience with incredibly knowledgeable and patient professionals.

12 September 2026
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Reply from SelectQuote

We are so grateful for your wonderful feedback. It is fantastic to hear that our team's expertise and helpful nature made such a positive impression on you. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Great Product and Process

Andy Dodds was very patient and informative and answered all of my questions!

21 September 2026
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Reply from SelectQuote

We are so glad to hear that you had such a wonderful experience with our team. Thank you for taking the time to share your positive feedback and for highlighting how helpful and knowledgeable your service was.

Rated 5 out of 5 stars

Great customer service

I appreciated the phone calls letting me know the progress on my policy. So polite, friendly, and helpful.

20 September 2026
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Reply from SelectQuote

We are thrilled to hear that our updates kept you well-informed about your coverage. Thank you for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

It was quick other then my doctor…

It was quick other then my doctor holding up the procedure

12 September 2026
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Reply from SelectQuote

We're glad you enjoyed your overall quick experience. We appreciate your feedback regarding the delay caused by your physician and will review our procedural timing to improve our care.

Rated 5 out of 5 stars

Thorough and responsive

Thorough and responsive during the enrollment and acceptance process.

11 September 2026
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Reply from SelectQuote

Thank you so much for the five-star rating. We are thrilled to hear that our team was attentive and detail-oriented while guiding you through every step of joining our program.

Rated 5 out of 5 stars

Great Service

They stayed on top of the policy every step of the way and informed me of the next step.

10 September 2026
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Reply from SelectQuote

We are so glad to hear that our team kept you well-informed and guided you smoothly throughout the entire process!

Rated 5 out of 5 stars

The nurse that came to my home was very…super sweet, caring, professional…

The nurse that came to my home was very respectful, kind, caring, and friendly. She made me comfortable when drawing my blood. Everyone involved did a great job. Mitch thank you so much for your time and support too! He was very kind, and professional. Thank you all!
Linda Harrod

16 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. We appreciate your kind feedback regarding the respectful care you received during your home visit for lab work, as well as the professional support provided throughout the entire process. Making you feel comfortable is always our goal, and we will pass along your compliments.

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