I have used SealedUnitsOnline a number of times now and am very happy with the quality of the products. Ordering is easy and allows many choices to suit any requirement with free delivery should you n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy online ordering process and great price. Sealed unit was perfect with sizes exactly as ordered. Delivery was fine with very helpful driver who carried the large unit right into the house for u... See more
Company replied
Ordered single unit which arrived on time. Fitted and noticed water marks inside glass when sun low in sky. Contacted customer services with attached photo and they immediately sent replacement unit.... See more
Company replied
The website was very easy to use and listed numerous options for glass thickness and finishes. The double glazed units are very competitively priced providing you can wait the 3 weeks or so for standa... See more
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Company details
Written by the company
Sealed Unit Ordering Made Easy! Providing Double Glazed Sealed Units to the trade and public. Great prices and excellent service.
Contact info
Sealed Units Online Limited, Connexions, 159 Princes St, IP1 1QJ, Ipswich, United Kingdom
- 01234 339800
- sales@sealedunitsonline.co.uk
- sealedunitsonline.co.uk
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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Good value and delivered to your door
First time using SealedUnitsOnline. Ordering very straight forward. Opted for the long delivery time to save costs. Then when projected delivery date was approaching I called them to understand when it might be delivered. And this is why I scored 4 stars rather than 5, my glass was on a van doing a 3 day delivery route and the ability of the office to tell me when it would be delivered was a 'guess'. The glass was delivered safely whilst I was out and placed in the porch as instructed by a handwritten note I left on my front door. The glass was perfect.
7 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Jonathan,
Thank you for taking the time to leave us a detailed review and for choosing us for your first order. We’re really pleased to hear you found the ordering process straightforward, that your glass arrived safely and that the units were perfect.
We’re sorry that we weren’t able to give you a more accurate delivery time when you contacted us. With our longer delivery service, deliveries are planned across multiple routes, so unfortunately we can sometimes only provide an estimated timeframe.
We really appreciate your feedback and are pleased that, overall, you were happy with your order. We hope to have the opportunity to help you again in the future! 😊
Best Wishes
Sealed Units Online
Replacement picture glass
I order a sheet of glass to replace a broken picture frame and accidentally ordered the wrong size. It was so quick and easy to change the order and I wasn't charged any extra even though the amended order was bigger. No hassle, great price and lovely customer service.
1 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ellie,
Thank you so much for your fantastic 5-star review! ⭐ We’re really pleased we could make changing your order quick and hassle-free, especially after the size mix-up. It’s great to hear you were happy with the price and customer service too. Thank you for choosing us, and we hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Quality product at competitive price
Quality product at competitive price. 2nd order. There will be more !
7 August 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Nigel,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you’re happy with the quality and competitive pricing. It’s great to have you back for your second order, and we’re even happier to hear there will be more! We really appreciate your continued support and look forward to helping you again. 😊
Best Wishes
Sealed Units Online
Great service.
Second time we have ordered and had two good experiences with SealedUnitsOnline. Would recommend and would definitely use again.
27 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi James,
Thank you so much for your 5-star review! ⭐ We’re delighted to hear you’ve had two great experiences with us. We really appreciate your recommendation and your continued support, and we look forward to helping you again with your next order! 😊
Best Wishes
Sealed Units Online
Did their job no fuss
Did their job no fuss. Delivered to remote postcode without wasting time and cancelling order like others
1 August 2026
Unprompted review
Reply from SealedUnitsOnline
Hi David,
Thank you for your 5-star review! ⭐ We’re really pleased we could provide a straightforward service and deliver to your remote postcode without any hassle. We appreciate you choosing us and are glad we could make the process easy from start to finish. 😊
Best Wishes
Sealed Units Online
I purchased 3 sealed units from Sealed…
I purchased 3 sealed units from Sealed Units Online and found them to be very proffesional. The sealed units were delivered ontime with no problems. Very pleased with the product and would definately use them again.
23 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Terence,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear you were pleased with the service, delivery and quality of your sealed units. It’s great to know everything arrived on time and without any problems. We really appreciate your kind words and would be very happy to help you again in the future! 😊
Best Wishes
Sealed Units Online
Perfect service for my glazed unit
Perfect service for my glazed unit. Thanks
1 August 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Andy,
Thank you for your 5-star review! ⭐ We’re delighted to hear you were pleased with the service and your glazed unit. We really appreciate your feedback and hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Replacement unit arrived as promised…
Replacement unit arrived as promised and direct replacement for original unit.
Cheers , spot on as previous
15 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Eddy,
Thank you for your 5-star review! ⭐ We’re so pleased to hear you were happy with your replacement unit and that everything arrived as promised and fitted perfectly. It’s great to hear we got it spot on again! We really appreciate your continued support and hope to help you again in the future. 😊
Best Wishes
Sealed Units Online
From ordering to delivery was fantastic…
From ordering to delivery was fantastic
The prices for the glass sealed units are great.
Would recommend this company to my friends and family.
7 August 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Brian,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you were so pleased with the service from ordering through to delivery, and that you found our prices great too. We really appreciate your recommendation to friends and family and look forward to helping you again in the future! 😊
Best Wishes
Sealed Units Online
Reply from SealedUnitsOnline
Hi Tom,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you were happy with the quality of the glass, customer care and overall service. We really appreciate your kind words and look forward to helping you again in the future! 😊
Best Wishes
Sealed Units Online
Sealed double glazed unit with…
Sealed double glazed unit with toughened glass meade to measure and carefully delivered.
Perfect fit, and at a reasonable price too.
15 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Peter,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear your sealed unit was made to measure, carefully delivered and fitted perfectly. It’s great to know you were also happy with the price. We really appreciate your feedback and hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Reply from SealedUnitsOnline
Hi Stephen,
Thank you for your 5-star review! ⭐ We’re delighted to hear you were happy with the product and that it arrived on time and in perfect condition. We really appreciate your feedback and hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Reply from SealedUnitsOnline
Hi Roy,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you found the ordering process straightforward and the delivery excellent. It’s great to know you had an overall perfect experience! We really appreciate your feedback and hope to help you again in the future. 😊
Best Wishes
Sealed Units Online
Competitively priced
Competitively priced, had some issues with delivery, but, emailed them, and got a very prompt response, with an answer, and a new scheduled delivery date. If youre happy to wait a couple of weeks for them to be delivered, this is a company to use, and, as im sure will happen, I will be using them again for any other units I may need in the future.
25 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Darren,
Thank you for your fantastic 5-star review! ⭐ We really appreciate your understanding regarding the delivery and are pleased we were able to respond quickly and get a new delivery date arranged for you.
It’s great to hear you were happy with our competitive pricing and overall service, and we’re especially pleased to know you’ll be using us again for any future units. We look forward to helping you again! 😊
Best Wishes
Sealed Units Online
Ordering the glass was very easy and…
Ordering the glass was very easy and straightforward. The price was great. The only thing that let the whole thing down was the delivery driver just left the glass outside on full show to the world. He could have simply put it two feet to his right behind the wall 🤷♂️🙄
17 June 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Shane,
Thank you for your review and for your positive comments about the ordering process and pricing.
We’ll certainly take your feedback on board and pass it on to the relevant delivery team to help improve our services moving forward😊
Best Wishes
Sealed Units Online
Size was spot on and delivery time was…
Size was spot on and delivery time was good
15 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Chas,
Thank you for your 5-star review! ⭐ We’re delighted to hear the size was spot on and that your order arrived within a good timeframe. We really appreciate your feedback and hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Ordered an opaque unit mid June
Ordered an opaque unit mid June. Delivery was 5 weeks later and the unit was different to what I ordered. I have now been informed I need to wait until the end if September for a correct replacement.
7 August 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Ian,
We’re very sorry to hear about your experience. We completely understand how frustrating it must be.
This is certainly not the service we aim to provide. If you could please get in touch with our customer service team, we’d be happy to look into this further and see if there is anything we can do to assist.
We sincerely apologise for the inconvenience and appreciate your patience.
Best wishes,
Sealed Units Online
Good value for money
Great product and price delivered to your door… many thanks
23 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi John,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you were happy with the product, price and convenient delivery straight to your door. We really appreciate your kind feedback and hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
I have pros and cons with this company.
I have pros and cons with this company.
Pros - the unit it self was good. High quality and it fitted like a glove.
Cons - customer service. There doesn’t seem to be any real communication going on between production and customer service. I don’t believe these girls actually know when units will be delivered. Giving the option of a 3-5 day delivery is disillusioning to people as they can’t fulfil this option. At a price of £150 it just isn’t worth it. Good customer service is essential to a good business. If this company got that right, they would save themselves a lot of trouble. Would I use them again? Yes, because the product is good. I would though be totally prepared for not knowing when the unit will arrive.
5 August 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Sian,
Thank you for taking the time to leave such detailed feedback. We’re pleased to hear you were happy with the quality of the unit and that it fitted perfectly.
We’re genuinely sorry that your experience with the delivery communication and customer service fell short of the standard we aim for. We understand how frustrating it is when you’re given a delivery option and then don’t receive the level of information you expect regarding when your order will arrive. We also appreciate your comments about the communication between our production and customer service teams, and we’ll certainly take this feedback on board.
We’re particularly grateful that, despite the issues you experienced, you would still consider using us again because of the quality of the product. We’re constantly looking at ways to improve our communication and delivery service, and feedback like yours helps us identify where we need to do better.
Thank you again for your honest review and for giving us the opportunity to improve. 😊
Best Wishes
Sealed Units Online
Excellent service
Ordered a replacement for a blown double glazed unit. Easy to use web site, delivered on time and fits perfectly. Excellent service, would use again.
3 July 2026
Unprompted review
Reply from SealedUnitsOnline
Hi Graham,
Thank you for your great review!
We're really pleased to hear everything went smoothly, from ordering through to delivery, and that the unit fitted perfectly.
Thanks for choosing us and we look forward to helping you again in the future!
Best wishes,
Sealed Units Online
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