EasyFit Window Company Ltd Reviews 53

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Ordered 4 sealed units which were delivered on time and exactly as I ordered. Sadly although their website quoted £54. + vat for delivery I was charged £83+ vat. I queried this difference and was to... See more

Rated 5 out of 5 stars

Ordered two small double glazed units good quality delivered in approximately 3 weeks by the company. Excellent job very pleased thanks totally positive experience 10/10 would use again

Rated 1 out of 5 stars

Absolutely not trusfull. I order window glass. From beginning everything looks perfect. Customer service briliant. Problem start when they actually send glass by courier. Never arrived, mamy comp... See more

Rated 5 out of 5 stars

Website was good with plenty of options for the DG unit I wanted for an internal garage door. I got good help and advice from the company by phone also. The first unit I received via Evri was unfor... See more

Company details

  1. Construction & Manufacturing

Written by the company

Cheapest upvc windows,uPVC Windows and Doors, DIY Windows, double glazed windows made to measure, bifold doors, cheap uPVC Doors, cheap replacement windows windows, nationwide delivery


Contact info

3.4

Average

TrustScore 3.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered 4 sealed units which were…

Ordered 4 sealed units which were delivered on time and exactly as I ordered. Sadly although their website quoted £54. + vat for delivery I was charged £83+ vat. I queried this difference and was told due to the fuel cost it had just gone up. But after receiving my order their website was still showing £54. Sent them an email to ask to refund me the difference but had no reply.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely not trusfull.

Absolutely not trusfull.
I order window glass.
From beginning everything looks perfect. Customer service briliant. Problem start when they actually send glass by courier. Never arrived, mamy complain.
After all I claim refound and never received. Call after call, many email and nothing. Only they promise they will refound all very soon.
Now just past a year since that and still nothing. More than that, they start to avoid me.
Well worning! Do not trust them.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Small DG unit with toughened glass …

Website was good with plenty of options for the DG unit I wanted for an internal garage door. I got good help and advice from the company by phone also.
The first unit I received via Evri was unfortunately broken by the courier; they normally use their own delivery guy but their van was being repaired.
Without quibble they made and sent out a replacement; I have fitted this and it looks great.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

First class

First class, I cannot fault their service. Jonathan helped tremendously. Going to use this company for the rest of the window units I need for the house. Would highly recommended.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service.

Visited their showroom before buying vertical sash units and Jonathan could not have been more helpful.

Units were far better than others I had seen so I placed my order.

Windows arrived on the day specified and, following installation. I could not be happier.

Would not hesitate in recommending 100%.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

I've had a great experience all around

I've had a great experience all around. Super friendly and helpful advice on lots of different issues when calling on the phone. Has been easy to get hold of someone on the phone. And I've had quick responses to all my various emails. The replacement double glazing units arrived in good time at a significantly lower cost that what I was quoted by local glaziers. They arrived this week and look in good condition. Can't say about durability as they're not installed yet. But so far very happy with everything. Thank you.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Bought replacement glazing units

Bought replacement glazing units. Website very good with lots of options so we got exactly the right size and gap, colourway etc. Very good price. After reading poor reviews we were very concerned however when we emailed, we got prompt replies from Jonathon. The glass was delivered on time and in good condition, would use again.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Easy…

I had a fantastic experience with Easy Fit Window! The service was exceptional, and the window is absolutely perfect. Despite my initial nervousness about timing, everything arrived exactly on schedule. Jonathan was incredibly supportive throughout the process, which followed the exact course they described. I couldn’t have asked for a smoother experience. It's reassuring to know when these types of items will arrive, and Easy Fit delivered flawlessly. Thank you – I'll definitely be ordering again soon!

1 November 2024
Unprompted review
Rated 2 out of 5 stars

Wish I'd read the reviews before

Wish I'd read the reviews before I ordered. Took about 5 weeks to receive a very basic order. One of the panes broke in transit and someone called me and they agree to refund me for that one so I can get on with the build. A couple of weeks pass and I notice I haven't received the refund, I start trying to contact them but calls go unreturned, & emails unanswered.

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy

I had to leave a review due to the excellent service I received. I ordered five double glazed sealed units from Easy Fit. Three weeks later they were delivered to my door. The communication was very good, the delivery was friendly, helpful and prompt. The units appear excellent quality and are now fitted. The whole experience was better than expected and I have no reservations about using Easy Fit in the future.

22 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look