ALL went very well until we found the units outside our door a week + earlier than we were told. It seems crazy to be given a date of 6th of May for delivery into the local hub for delivery a few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering and payment system , glass delivered with care . My only gripe would be lack of information about delivery being made . I was given a date and it arrived a week earlier with no notificat... See more
Easy to order, competitive price and clear comms. I was given a date it would be at my local depot and told to expect delivery 48 hours later, I rang on the date given to see if I could collect inste... See more
Ordered 5 replacement double glazed units all were delivered on the stated day and in perfect condition. Changed the units myself and you could see the clear difference against some existing ones... See more
4.1
Great
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good prices, communication and very helpful delivery driver. Thanks you.
22 October 2026
Unprompted review
Reply from Glass2go
Hi Niall,
You are most welcome and many thanks for leaving a review.
Kind Regards
Wayne
Serious lack of quality.
Pretty quick and very good price but the quality is really lacking. From a chip in one of the panes, way to much sealant overflow on the external of the panes and huge black borders that will be visible when the window is fully assembled they are borderline useable and i have serious questions as to how long before they blow out. Luckily this was only a single window test, I will. go elsewhere for the remaining 7 windows.
I hope they improve their manufacturing quality as the ordering process and delivary times were good.
16 October 2026
Unprompted review
Reply from Glass2go
Hi Bill,
May I take this opportunity to say how sorry we are to hear that you have had this experience with the glass and we would have had this unit re-made for you had you asked and still willing to have this re-make done for you.
Whilst I appreciate you wish to go elsewhere if you would like to give me a call I am more than happy to have your unit re-made.
Kindest regards
Wayne
Chief Operations Manager
Ordered 3 times so far from glass2go
Ordered 3 times so far from glass2go , glass is very good and the order process is spot on delivery is always before the date given . Had one piece with a defect but they sorted it straight away special thanks to Wayne who went above and beyond to help with my replacement would definitely recommend .
16 October 2026
Unprompted review
Reply from Glass2go
Hi Sarah,
Many thanks for your kind review.
I am glad we could be of service and hope to be again should you need any other glass units.
Kind regards
Wayne
Reply from Glass2go
Hi Paul,
I am happy we could be of service to you.
Kind Regards
Wayne
Excellent service
really happy with the service from Glass2Go! The whole process was quick, easy and professional from start to finish. Great customer service, everything was explained clearly, and the quality of the work was brilliant. Would definitely recommend to anyone looking for a reliable service. Thank you! 😊
14 October 2026
Unprompted review
Reply from Glass2go
Hi Taylor,
Many thanks for your review.
It gives us all at Glass2Go satisfaction that we have provided a good service to you.
Kind Regards
Wayne
As requested
As requested, easy to order. Good communication on order and invoice. Arrived earlier than forecast.
10 October 2026
Unprompted review
Reply from Glass2go
Thanks Tom,
We are glad we could be of service.
Kind Regards
Wayne
Excellent replacement double glazed…
Excellent replacement double glazed panel, delivery was a little slower than expected, I believe this is because they deliver the glass themselves. Delivered well packed with no damage. On that basis alone it was worth the longer wait.
17 September 2026
Unprompted review
Reply from Glass2go
Hello Mr Lomas,
Many thanks for your review.
We are glad you are happy and we will try and get it there a little sooner next time.
Kind Regards
Wayne
Reply from Glass2go
Hi Justin,
Many thanks for your kind words.
I hope we can be of service in the future.
Kind Regards
Wayne
above and beyond
Good pricing, sensible delivery schedule. Exceptionally flexible and helpful in sorting out a problem. Strong recommend.
5 October 2026
Unprompted review
Reply from Glass2go
Hi Chris,
Thank you for your review and I am glad we was able to sort out the problem.
Kindest Regards
Wayne
Great product great price great service…
Great product great price great service what more can I say will definitely use again
29 September 2026
Unprompted review
Reply from Glass2go
Hi Matthew,
It is great to hear our service to you has been a good one.
Kind Regards
Wayne
Fantastic all round experience
Great Customer Service prompt and efficient delivery and my custom-made glass fits perfectly. Full marks, thank you very much - would definitely use again.
1 October 2026
Unprompted review
Reply from Glass2go
Hi Andy,
Many thanks for your kind words and we hope we can be of service in the future.
Kind Regards
Wayne
i got my rear garden double glazed…
i got my rear garden double glazed glass broken while cutting grass.called many local galzers qouting fortunes.i make measurements and order glass2go.arrived on time and i watch a youtube video how to set it in.thats all its like professional fitting and happy days.delivery was on time and well cordinated via calls.i would say i saved my nearly £300.very happy with glass2go and quality ogf product.
2 October 2026
Unprompted review
Reply from Glass2go
Hi Muhammad,
I am really pleased that you were happy with our service and look forward to helping you again in the future.
Kindest Regards
Wayne
Highly recommended
Highly recommended, great service and quality. Placed order online for a window glass replacement unit on a Saturday evening, and the Item was ready to collect the following Thursday afternoon from the Thornton-Cleveleys branch. Wayne and Dan were very kind. Will definitely use again!
24 September 2026
Unprompted review
Reply from Glass2go
Hi Sameer,
Many thanks for your kind words and I am glad we could be of service.
Kind regards
Wayne
Competitively priced. Excellent comms and customer service.
Simple web site to use and select and order your glazing. Good prices. Excellent comms. Delivered on the stated date. Totally painless
24 September 2026
Unprompted review
Reply from Glass2go
Hi Allen,
I am glad you were happy with our service and look forward to helping in the future should you need us.
Kind Regards
Wayne
Easy to order great value
Easy to order great value, good communication, and arrived early
Top company
23 September 2026
Unprompted review
Reply from Glass2go
Hi Dave,
Many thanks for your review and kind words.
Kind Regards
Wayne
Very easy to place your order and a…
Very easy to place your order and a very reasonable price. My order was delivered on time and the units are spot on size wise. Thanks
11 September 2026
Unprompted review
Glass2Go have been incredibly helpful…
Glass2Go have been incredibly helpful for a renovation project I am doing. They are affordable and deliver almost everywhere. They are also very helpful, and were able to expedite my delivery meaning my made to measure double glazing units reached me at my very remote location within two weeks of ordering
16 September 2026
Unprompted review
Glass2go A1!
I found the service from Glass2go to be excellent. Communication was good with regular updates. Pricing is competitive and I was happy with the quality. The units took a while to arrive, but this to consolidate deliveries and keep transportation costs down which is a good idea.
16 September 2026
Unprompted review
What an excellent company to deal with…
What an excellent company to deal with despite being hundreds of miles from where I live. Great website, easy to use, great pricing , good communication and prompt despatch with a very effective delivery company. I’ve ordered 8 high quality A+ DG units and will certainly order the other 8 I need to upgrade my wooden framed sash windows.
15 September 2026
Unprompted review
Ordered 5 replacement double glazed…
Ordered 5 replacement double glazed units all were delivered on the stated day and in perfect condition. Changed the units myself and you could see the clear difference against some existing ones , will be ordering more to do these now. Can't fault the company for politeness , service and price
10 September 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.