Scottish Kilt Tailor Reviews 

85
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting items are well-made and often exceed expectations. The service is frequently highlighted as outstanding, with many appreciating the responsive customer support and clear communication throughout the ordering process. Reviewers also commend the fast and timely delivery, with products arriving promptly and often quicker than anticipated. However, some customers experienced minor issues, such as discrepancies between product colors online and in person, or slight damage to packaging. A few other people also felt that custom-made items, like jackets, did not fit correctly despite providing measurements, though the quality of these items was still noted as high.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items like kilts, jackets,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-made with... See more

Order

People report positive experiences with their orders, often noting that items arrived exactly as ordered and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting timely and fast shipping.... See more

Service

Users describe positive interactions with service, with many reviewers highlighting outstanding and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a whole kilt set up and my shirt came in and didn’t fit so I emailed the team and they got back to me in a timely manner and made me feel like I was super important and are sending me a diff... See more

Company replied

Rated 5 out of 5 stars

Excellent quality, responsive customer support…..very fast shipping. They have become my go-to vendor for kilts. I plan on having them make another one for me in the coming months…….

Company replied

Rated 5 out of 5 stars

Beautiful, well made Kilt! Fit was perfect. Compared well to a Scottish made kilt that I had made when I was a bit smaller. I would not hesitate in ordering from them again. Customer support was g... See more

Company replied

Rated 5 out of 5 stars

Kilt was delivered quicker than expected. There was a mistake made on the order, I notified vendor anf they agreed to send the item I did not originally receive as quickly as possible. Very good tra... See more

Company replied


Company details

  1. Kilt Shop and Hire

Written by the company

I'm Muzaffar Riaz specialized in Kilts since 2012. I joined the kilts industry as a supervisor in a kilts company. After being a supervisor for 6 years in the company, I started my own kilts manufacturing factory in 2018. Now in 2022, I've launched an international brand Scottish Kilt Tailor. Scottish Kilt Tailor has built an unmistakable reputation for manufacturing and selling hand-sewn kilts. the main difference between us and cheap mass-produced units. Ordering from Scottish Kilt Tailor means you receive the made-to-measure kilt direct from the manufacturer, with no agent, and no middleman between tailor and buyer, your specific requirements are passed directly to the Scottish kilt tailor/seamstress. With plenty of timeless appeal and versatility, the Scottish Kilt Tailor has always been adaptable and inspirational. Read Further Here: https://scottishkilttailor.com/about-us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85 reviews

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4.7

All reviews

(85)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacket and vest were as expected

Jacket and vest were as expected, fit and finish is good. The true test will be how it wears over time.

23 December 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Thank you for your honest review! We’re glad you’re satisfied with the fit and finish and hope it serves you well for years to come.

Rated 5 out of 5 stars

Excellent customer service

I purchased a Bomber Jacket that was supposedly made to my measurements. I am a 6-4, 215 pound guy. I was very pleased with the process and the jacket until I actually put it on. It was not even close to fitting. Perhaps it might work for someone under 6 foot tall and 170 pounds. Mistakes are made. I understand that. I intend to seek a refund from pay pal, but I will give the company a little more time to respond before I file a claim. If the return/refund proces goes well, I will consider a more positive review. Update: I finally was contacted by the company and offered s choice of a replacement or return and refund. I am choosing the return option and am in that process now. I will have to pay return postage, but that seems fair. I am trusting now the process will proceed smoothly. Update12/29/25: The return process was just completed, and I was refunded the full amount. It might seem odd to give a high review rating for a product that didn't work out, but let me explain. The jacket was of high quality, just the wrong size. The customer service was outstanding and certainly worthy of praise. Considering the quality of the product and the superior service to do the right thing for the customer, the best way I could show my appreciation was through the rating system. The excellet rating is well deserved.

16 December 2025
Rated 5 out of 5 stars

Customer service was excellent.

Customer service was excellent.
Product quality exceeded my expectations from size to tailors detail, all perfect in every way. I will most definitely recommend Scottish Kilt Tailor to family and friends without any hesitation. Well done Regards Arthur

21 November 2025
Rated 4 out of 5 stars

Excellent service, product was okay.

The service and speed with which they responded to my questions was excellent. The product itself is difficult to explain. I ordered two sets of bagpipes in hard cases. Both cases came nicked up (before they went into the boxes, as no box damage) but nothing I couldn't fix. The pipes themselves are average quality. The assembly instructions were laughable. Multiple spelling errors and unintelligible sentences on photocopied pages stapled together. It took us awhile to understand what to do and in the end, we just googled it. I surmise the author did not have English as a first language but strongly suggest running that thing thru Grammerly or at least spellchecker for a more professional look.
Overall, great staff to work with (instant responses), shipping was prompt (less than 2 week), shipped from UAE so I had to pay tariffs ($55 for two), and the quality is good for beginners.

21 November 2025
Rated 5 out of 5 stars

Just perfect service and Quality

1st I would like to say the service is 2nd to none just wonderful couldn't ask for better from the Quality of the two Kilts and extras I order. Just everything about this company is 1st Class. And the wife tells me I look Great in them all.l and fit me perfectly. So if you ask me would I buy from them. The answer is 100% Yes you be mad not too. Just really amazing

15 November 2025
Unprompted review
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi Steve,

Thank you so much for your wonderful review! We’re truly delighted to hear that you loved the quality of your kilts and accessories — and even happier knowing they fit perfectly and earned a great compliment from your wife!

Providing first-class craftsmanship and service is at the heart of what we do, so your words mean a lot to our entire team.

We’re honored to have you as part of the Scottish Kilt Tailor family all the way from Latvia, and we’d be thrilled to serve you again anytime.

Thank you once again for your trust and recommendation — it genuinely motivates us to keep delivering the best.

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

Quality product,great service.3 thumbs…

Quality product,great service.3 thumbs up 👍🦄👍

7 November 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi Paul,

Thank you for the fantastic review! We’re really glad to hear that you loved the quality of our products and the service you received — your “3 thumbs up” truly made our day! 👍🦄👍

We appreciate your support and are grateful to have you as part of the Scottish Kilt Tailor family. If you ever need anything in the future, we’re always here to help.

Thanks again for choosing us!

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

Thank you

Items arrived as ordered. Great quality at fantastic prices. Customer service is amazing and the speed of delivery was outstanding. The items were well packed. 5 stars all around. I will be using again.

25 October 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi David,

Thank you so much for your fantastic review! We’re delighted to hear that your items arrived exactly as ordered and that you were impressed with the quality, pricing, and packaging.

Our team truly appreciates your kind words about our customer service and fast delivery — it means a lot to us.

We’re grateful for your 5-star feedback and are very glad to have earned your trust. We look forward to serving you again soon!

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

It was perfect and it fit great!

It was perfect and it fit great!

6 October 2025
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Reply from Scottish Kilt Tailor

Hi Kristin,

Thank you so much for your lovely review! We’re delighted to hear that everything was perfect and fit you great — that’s exactly what we aim for with every order.

We truly appreciate your feedback and are glad to have you as part of the Scottish Kilt Tailor family. If you ever need anything in the future, we’re always here to help!

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

Kilt for Scotsman in Australia

My order was made quickly and fits very well. Pleased with the kilt and accessories. Good quality for the price. Thank you!

4 October 2025
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Reply from Scottish Kilt Tailor

Hi Liam,

Thank you for your wonderful review! We’re really pleased to hear that your kilt and accessories arrived quickly and fit so well.

It’s great to know you’re happy with the quality and value — we work hard to deliver both, no matter where in the world our customers are, including Australia!

Thank you for choosing Scottish Kilt Tailor, and we’d be glad to serve you again anytime.

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

High Quality Garment

The kilt I purchased arrived as specified and promptly. I was pleased with the look and quality of the garment. It puts the one I'm replacing, that I made, to shame. Might need another one soon, would purchase here again.

4 October 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi Karen,

Thank you for your wonderful review! We’re delighted to hear that your kilt arrived promptly and exactly as expected. Knowing that the quality and craftsmanship exceeded your previous kilt — even one you made yourself — truly means a lot to us.

We’d be honored to create another one for you whenever you’re ready. Thank you for your trust and for choosing Scottish Kilt Tailor!

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

quick delivery,good quality product a…

quick delivery,good quality product a big thumbs up!

15 September 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi Steven,

Thank you for the great review! We’re glad to hear your order arrived quickly and that you’re happy with the quality of your product.

Your “big thumbs up” means a lot to our team — thank you for choosing Scottish Kilt Tailor!

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

My go-to Kilt Maker

Great quality, incredibly fast shipping, great price, wonderful people to deal with…..what more can I say!

23 September 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi William,

Thank you so much for this fantastic review! Hearing that we’ve become your “go-to kilt maker” truly means the world to us.

We’re delighted that you’re happy with the quality, pricing, and especially the fast shipping. Our team works hard to deliver a smooth and friendly experience, so your kind words about our service really made our day.

We appreciate your continued trust and support — customers like you inspire us to keep raising the bar.

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

Absolutely over the moon…

Absolutely over the moon…
Quality purchase. Great correspondence speedy delivery

16 September 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Hi David,

Thank you for the wonderful review! We’re absolutely delighted to hear that you’re “over the moon” with your purchase.

It’s great to know that the quality, communication, and fast delivery all met your expectations — that’s exactly the experience we aim to provide every customer.

We truly appreciate your support and look forward to serving you again in the future!

Warm regards,
Scottish Kilt Tailor Team

Rated 5 out of 5 stars

I ordered a whole kilt set up and my…

I ordered a whole kilt set up and my shirt came in and didn’t fit so I emailed the team and they got back to me in a timely manner and made me feel like I was super important and are sending me a different size shirt at no charge. And are doing it as fast as possible as I have a family reunion coming up and my father and I got matching kilts for the event. Great service great quality super excited couldn’t be happier!!!

20 August 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Thank you for your thoughtful review! We’re so pleased our team could assist quickly and make sure your shirt was exchanged in time for your family reunion. Matching kilts with your father is such a meaningful occasion, and we’re honored to play a small part in it. Your kind words about our service and quality mean the world to us.

Rated 5 out of 5 stars

Stella Customer Service

I could not be more pleased at how Scottish Kilt Tailor goes the distance to make a customer happy. There was a mix-up with my order and I got the wrong kilt. The company was so quick to respond to my email and make it right that I was blown away. The right one was made and sent to me express mail without my even asking. I loved the kilt I ordered. It fit just right and I felt right at home in it. I even got to like the one I was sent by mistake.

28 July 2025
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Reply from Scottish Kilt Tailor

Thank you for your kind words! We’re so glad we could resolve the mix-up quickly and get your correct kilt to you without delay. It’s wonderful to hear that you’re happy with the fit and even enjoyed the extra kilt by mistake. Your satisfaction is always our top priority, and we truly appreciate your trust in us.

Rated 5 out of 5 stars

Excellent quality kilt

Great online service, excellent product, really pleased with the kilt I ordered, great quality, and the speed of the delivery was also excellent, I will definitely order from them again in the future

24 July 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you’re pleased with the quality of your kilt and our online service. It means a lot to us that you noticed the effort we put into craftsmanship and fast delivery. We look forward to serving you again in the future!

— Scottish Kilt Tailor Team

Rated 5 out of 5 stars

So impressed with this company

So impressed with this company. Kilt was made of quality material, high standard of craftsmanship and arrived very quickly.
Refreshing to have a company that surpasses your expectations. Thank you Scottish Kilt Tailor.

10 June 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Thank you for your thoughtful and generous feedback. We’re delighted to hear that you are pleased with the quality, craftsmanship, and timely delivery of your kilt. At Scottish Kilt Tailor, we take great pride in upholding the highest standards of traditional tailoring and customer service, and it’s incredibly rewarding to know we exceeded your expectations.

Your satisfaction is our top priority, and your kind words reaffirm the passion and commitment we put into every garment. Thank you once again for choosing us — we truly value your support and look forward to serving you again in the future.

Rated 1 out of 5 stars

es gab einige beanstandungen, aber der kontakt mit scottish kilt tailor war gut -There were some complaints, but the contact with Scottish Kilt Tailor was good

ich gebe diese überarbeitete bewertung ab. scottishkilt tailor kontaktierte mich nach meiner ersten bewertung. der kilt, den ich bestellt habe, ist für einen guten freund, der für unsere reisegruppe private reisen nach schottland managt. er ist ein großer liebhaber von aberlour - whisky. deswegen haben wir den kilt im aberlour tartan. meine kritikpunkte waren : es war auf der seite von scottish kilts tailor nicht angeführt, daß zusätzlich zum kaufpreis zölle anfallen. das wäre hilfreich für die kunden bei der kaufentscheidung. ( in unserem fall erhöhte sich die summe von 256,-euro auf 400,-euro.). desweiteren fand ich die verpackung dem preis nicht angemessen. die qualität des kilts ist gut. das die kilts in pakistan produziert werden habe ich leider erst später festgestellt. zusammenfassend möchte ich sagen, daß man bei scottish kilt tailor bestellen kann, es wäre hilfreich, wenn die von mir angeführten informationen zur verfügung gestellt würden.

I am submitting this revised review. ScottishKilt Tailor contacted me after my first review. The kilt I ordered is for a good friend who manages private tours to Scotland for our tour group. He is a huge fan of Aberlour whisky, which is why we got the kilt in Aberlour tartan. My criticisms were: It wasn't stated on the ScottishKilts Tailor website that customs duties would be charged in addition to the purchase price. This would be helpful for customers in their purchasing decision. (In our case, the total increased from €256 to €400.) Furthermore, I didn't think the packaging was appropriate for the price. The quality of the kilt is good. Unfortunately, I only discovered later that the kilts are made in Pakistan. In summary, I would like to say that you can order from Scottish Kilt Tailor; it would be helpful if the information I have provided were made available.

29 March 2025
Scottish Kilt Tailor logo

Reply from Scottish Kilt Tailor

Thank you for taking the time to share your updated review and for providing valuable, constructive feedback. We truly appreciate the opportunity to address your concerns and clarify the points you’ve raised.

We’re glad to hear that the quality of the kilt met your expectations, especially as it was chosen with such thoughtful intent for your friend who shares a special connection to Scotland and Aberlour whisky. It's always an honour for us to be part of meaningful gifts and moments.

Regarding your comments on customs duties, we fully acknowledge how important transparency is in the purchasing process. While customs fees are determined by the destination country and are beyond our direct control, we agree that clearer guidance on this matter would greatly assist our international customers, and we are currently working to improve this aspect of our website.

On the topic of packaging, we understand your concerns and appreciate the feedback. We continuously strive to enhance the unboxing experience to better reflect the craftsmanship and value of our garments.

As for the origin of production, we take great care to ensure that all of our kilts are made to a high standard using skilled tailoring techniques. While our tailoring facility is based in Pakistan, this enables us to maintain both quality and accessibility for a global customer base. We are fully committed to ethical production and quality assurance at every stage.

Thank you again for your thoughtful input. Feedback like yours helps us improve and ensures we continue to build trust with our valued customers. We’re always here to help and look forward to the opportunity to serve you better in the future.

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