Scentorium Reviews 

68
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff members who expertly guide visitors in choosing the absolute right fragrances for every single occasion. Consumers are also completely thrilled with the amazing selection of high quality perfumes and deeply pleasant scents available in store today. A few other people also felt that the delivery process and overall customer service were wonderfully efficient, reliable, and prompt. Buyers consistently note that their purchased items always arrive right on time while featuring a wonderfully careful, secure, and attractive presentation.

What people talk about most

Product

People report satisfaction with the product, highlighting the amazing range of high-quality fragrances and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, quick, and really... See more

Staff

Reviewers mention positive feedback about staff, highlighting that salesmen are respectful and easy to talk... See more

Quality

Consumers find quality to be positive, highlighting an amazing range of high quality products and beautifully... See more

Price

Clients share positive opinions on price, noting great overall costs. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scentorium provide an excellent range of scents, they always last so long and the customer service is excellent. I recommend getting scents from here.

Rated 5 out of 5 stars

From the start of me ordering the product to receiving it a few days later was effortless. The product was chosen from AI as being the best dupe of a certain aftershave and it was not wrong. I couldn'... See more

Company replied

Rated 5 out of 5 stars

Shezad was extremely helpful and very friendly. Excellent customer service and unbeatable prices. My go to for middle Eastern scents. Highly recommended.

Rated 5 out of 5 stars

I am most disappointed as your product was fake no smell what so ever , both the perfume smell of nothing .waste o hard earned money.

Company replied


Company details

  1. Perfume Store

Written by the company

Discover the essence of the Dubai with Scentorium, your UK-based destination for timeless fragrances inspired by the rich heritage of the Middle East. Our carefully curated collection reflects the depth and sophistication of Arabian perfumery, blending tradition with modern elegance. Each fragrance is selected by our experts for their quality, and presentation. At Scentorium, we believe scent is more than an accessory—it’s a connection to culture, memory, and lifestyle. Explore a world of refined aromas and find your identity.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(68)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Authenticity

Fast delivery of authentic perfumes and well packaged.
The app from placing an order to payment is very simple and straightforward. Loved it and will definitely order from you guys again.

23 June 2025
Rated 5 out of 5 stars

I recently purchased a perfume which…

I recently purchased a perfume which was faulty as the nozzle would not got down. However, i messaged scentorium about this issue and they provided me with another bottle and sent it to me. Very grateful.

27 May 2025
Rated 5 out of 5 stars

Gift for a bride and groom

Communication between buyer and seller was 10/10 and i was made to feel at ease, and given great recommendations on what to purchase. Delivery was super fast and packaging was 1st class. Will definitely be buying again; next time for myself 😊

24 April 2025
Unprompted review

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