Scentorium logo
Visit website

Scentorium Reviews 

68
•
TrustScore 4.5 out of 5

4.7

Perfume Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff members who expertly guide visitors in choosing the absolute right fragrances for every single occasion. Consumers are also completely thrilled with the amazing selection of high quality perfumes and deeply pleasant scents available in store today. A few other people also felt that the delivery process and overall customer service were wonderfully efficient, reliable, and prompt. Buyers consistently note that their purchased items always arrive right on time while featuring a wonderfully careful, secure, and attractive presentation.

What people talk about most

Product

People report satisfaction with the product, highlighting the amazing range of high-quality fragrances and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, quick, and really... See more

Staff

Reviewers mention positive feedback about staff, highlighting that salesmen are respectful and easy to talk... See more

Quality

Consumers find quality to be positive, highlighting an amazing range of high quality products and beautifully... See more

Price

Clients share positive opinions on price, noting great overall costs. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scentorium provide an excellent range of scents, they always last so long and the customer service is excellent. I recommend getting scents from here.

Rated 5 out of 5 stars

From the start of me ordering the product to receiving it a few days later was effortless. The product was chosen from AI as being the best dupe of a certain aftershave and it was not wrong. I couldn'... See more

Company replied

Rated 5 out of 5 stars

Shezad was extremely helpful and very friendly. Excellent customer service and unbeatable prices. My go to for middle Eastern scents. Highly recommended.

Rated 5 out of 5 stars

I am most disappointed as your product was fake no smell what so ever , both the perfume smell of nothing .waste o hard earned money.

Company replied

Company details

  1. Perfume Store

Written by the company

Discover the essence of the Dubai with Scentorium, your UK-based destination for timeless fragrances inspired by the rich heritage of the Middle East. Our carefully curated collection reflects the depth and sophistication of Arabian perfumery, blending tradition with modern elegance. Each fragrance is selected by our experts for their quality, and presentation. At Scentorium, we believe scent is more than an accessory—it’s a connection to culture, memory, and lifestyle. Explore a world of refined aromas and find your identity.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(68)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good service

The person who assisted me was helpful and showed me nearly all of the perfumes

14 March 2026
Unprompted review
Scentorium logo

Reply from Scentorium

Hi Sabira, it was great to meet you. We look forward to a future shopping expo where you can smell the remaining fragrances, and maybe we can earn that elusive 5th star!

Regards
Scentorium Customer Service

Rated 5 out of 5 stars

Five star perfumes

Five star perfumes

7 February 2026
Scentorium logo

Reply from Scentorium

Thank you for your support, we're glad you liked them! Teriaq Intense was a great choice.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look