Good value and selection. I have received three fragrances so far and two of them were good matches for me, one was not. Some continued refinement of fragrance preferences would be helpful, such as ra... See more
Company replied
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Review summary
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I love scent bird I have ordered from them multiple times I love the little tubes so tiny they fit everywhere an with them that size an cheap price I can buy different scents I like an not break my ba... See more
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Love the product but wish the you could actually get the product out every time without the struggle. I am really thinking about cancelling my subscription bc of it. What's the point of having it if I... See more
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I’m very new to Scentbird (only two months) and so far I’m loving it! The only thing I would change is being able to get a receipt for my subscription orders that have processed. I tried asking the Sc... See more
Company replied
Company details
About Us
Written by the company
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Contact info
401 Cottontail Ln, 08873, Somerset, United States
- scentbird.com
3.8
Great
24K reviews
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The varieties that are available enjoying the ones ive never smelled before thank you
The varieties that are available
20 May 2026
Scentbird 5 stars
I love sentbird its affordable and you can try name brand perfumes. I love you get to pick your own scents out also.
18 May 2026
Love the scent that I received
Love the scent that I received. Cannot wait for my next order.
20 May 2026
excellent Service!
13 May 2026
This has been a unique experience because no other company is on your level keep leading the way
I might be a little but I like your business plan on reaching new customers good job and thank you
13 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The scence or lotion is not my favorite…
The scence or lotion is not my favorite it’s too expensive for It. I would like to unsubscribe.
13 May 2026
Reply from Scentbird
We’re sorry to hear the scent wasn’t your favorite. We’ve canceled the subscription, so there will be no future renewal charges moving forward 💖 You can also rate the fragrances you received or retake the scent quiz anytime to help improve future recommendations if you decide to return. If you have any additional questions or concerns, please email us at support@scentbird.com 💌
Like what I've been sent so far.
Like what I've been sent so far. Easy to switch perfumes into bottles.
13 May 2026
I do not want to be subscribed and…
I do not want to be subscribed and never signed up to be, do not charge me again! I'm furious about the charge. Saving this as confirmation I informed you guys as well seeing as there is no customer service number available to end this fraud! Thank you!
18 May 2026
Reply from Scentbird
We’re sorry to hear about your experience 😥 We can confirm that the subscription has been canceled, so there will be no future renewal charges moving forward. If you still have any concerns or would like us to review the account further, please email us at support@scentbird.com with the email associated with your account.✨
Scent does not last
20 May 2026
Reply from Scentbird
We’re sorry to hear the scent didn’t last as expected ✨ Longevity can vary depending on the fragrance, skin chemistry, and even the environment where it’s worn 💖 You can also rate the fragrances you receive and retake the scent quiz to help find scents with stronger performance and projection. If you’d like recommendations, please email us at support@scentbird.com.
Receipt Availability
I’m very new to Scentbird (only two months) and so far I’m loving it! The only thing I would change is being able to get a receipt for my subscription orders that have processed. I tried asking the Scentbird chat where I could find one but all it could tell me is that it was unavailable. If this could be fixed it would definitely be a five star!
20 May 2026
Reply from Scentbird
Thank you so much for giving Scentbird a try 😊 We’re thrilled to hear you’ve been loving the experience so far after your first couple of months with us 💖 We also truly appreciate the feedback regarding order receipts. We understand how helpful it would be to have easier access to processed subscription invoices, and we’ll be sure to share your suggestion with our team ✨
Very responsive
20 May 2026
Shipping takes a long time
It’s OK the bottles are actually bigger than you would think they do last a while I have doubts that it’s the real product, but that could just be me and my insecurities. My biggest problem is they really take a long time to ship the first time I ordered it took three weeks to get to me. After paying that’s a long time for a company that’s been doing this for alone alone time
20 May 2026
Reply from Scentbird
We’re glad to hear the vial size lasted longer than expected 😊, and we’d also like to assure you that all fragrances sent through Scentbird are 100% authentic and sourced directly from brands or authorized distributors 💖 We’re very sorry about the shipping delay, though 😥 Orders typically arrive within 7–10 business days after shipment, but carrier delays can occasionally extend transit times. We truly appreciate your patience and feedback regarding the delivery experience.
Reply from Scentbird
We’re thrilled to hear you’re enjoying the product and truly appreciate you taking the time to share your experience with us 💖
Nice to have a new scent every month!
18 May 2026
Excellent perfume
12 May 2026
Easy to use app
Easy to use app. You build you list but can make changes. Products come in timely. I love getting to really try out different scents!
12 May 2026
I’m loving my Scentbird so far
I’m loving my Scentbird so far. I love being able to try the high-end perfumes without the high-end price.
12 May 2026
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