The application is user friendly. The only default is money transfer feature does not work on app but only on the web version. The premium version offers enough opportunity for multiple tradings at lo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like the overall UI look and style. There are a few aspects that I would really appreciate and would have convinced me to prefer using this app over others. First of all, one can only see the accu... See more
Easy and convenient to use with a modern design. Offers free purchases of many popular PRIME ETFs from €250 onwards, even without a subscription.
Mostly snappy and up2date. I miss in the general overview some kind of insights, e.g. gesamtrendite. Still exploring the service though :-)
Company details
Written by the company
Scalable Capital is a leading bank that empowers people in Europe to shape their own finances. Scalable Capital makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives and set up savings plans. Attractive interest, loans, and private equity complement the range of products and services. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. More than one million clients already have a total of more than €40 billion on the platform. Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team led by Erik Podzuweit and Florian Prucker, Scalable Capital is building the next generation of financial services. Further information at: www.scalable.capital.
About Scalable Capital
Written by the company

- Personalised & Diversified
- We provide personalised, globally-diversified ETF-portfolios designed to create long-term wealth.
- Cost-Efficient.
- To do this, we select the best and most cost-efficient Exchange Traded Funds (ETFs).
- Your Risk Under Control.
- We monitor and manage your portfolio continuously with our proprietary risk management technology.
Contact info
München & Berlin & London, Germany
- service@scalable.capital
- scalable.capital
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use
Easy to use. I’ve been using Scalable Capital for almost a year now. Much recommended.

Reply from Scalable Capital
We need more etfs. Some etf are not available. More detailed ratios needed.
We needed more detailed ratios, averages, details about etfs. Stocks included in an etf it's percentage. Commodities section is required. 5 year balance sheet, income statement, flowchart required.

Reply from Scalable Capital

Reply from Scalable Capital
Would be great to have a ticker about…
Would be great to have a ticker about the dividend dates of the companies

Reply from Scalable Capital
Great trading offer and options
User-friendly UI, nice handling and overview of assets, and great offer of trading options. No downtimes or other issues.

Reply from Scalable Capital
The app is quite good and simple so the…
The app is quite good and simple so the user don't face any difficulties to explore as compare to other app in the market. In addition, I want to have a option in the app to disable the interest factor. I mean, I don't want to take 2.5% interest on my amount because it is against my religious faith. The trading 212 app provide this option to disable the interest amount.

Reply from Scalable Capital
the candle stick pattern will he…
the candle stick pattern will he helpful, 1 year, 2, year, 3, year, 5 year views are missing.

Reply from Scalable Capital
CANNOT REACH SUPPORT
Worst support - can't even find where to contact support or help desk. It's only AI chat

Reply from Scalable Capital
The app allows me to invest passively
The app allows me to invest passively. Additionally the recent addition of Scalable bank is also quite useful for the cash sitting idle in the account to get interest.
One thing which could be improved is to get an overview of how much I have invested in my portfolio and how much return I have got so far.

Reply from Scalable Capital
You have no customer service
You have no customer service. Why even have a number if one can’t speak to anyone. Also via email it can take weeks to get things sorted.

Reply from Scalable Capital
Subscription prime+ is great for…
Subscription prime+ is great for trading and the price is good

Reply from Scalable Capital
Great app for investing
This is my first investment app in Germany. Till now the experience is very good. Quite easy to use. Very transparent. However I would like to have 2 features. An option to show top 20 stocks which are going up and 20 which are going down on that day. Also live option of withdrawal with out any holding period

Reply from Scalable Capital
Scalable Capital has the best broker…
Scalable Capital has the best broker and they are so sweet to work with credit is always welcome and you can also save money with with them. I am so happy with scalable capital they have changed my life

Reply from Scalable Capital
Missing functionalities
Missing functionalities:
- Year to date view
- Month to date view
(Month and year views are only rolling)
- possibility to perform Excel extract with URP, number of actions

Reply from Scalable Capital
Likes / Dislikes/ what needs to be done
Likes:
1- Clear Interface
2- Easy to use
3- Transparent transaction
4- Ease of legalities
Dislikes:
1- Its difficult to know (exact time) when the transaction will happen on the date set for savings plan.
2- The dates for savings plan is not soon. We have to wait till that date. There should be a way where we can instantly start our savings plan on the same day. Because, the market is complete different on the other date of execution.
3- As such no benefit of having PRIME+ when free transactions are only starting from 250 euros.
4- Cant buy a part of share. Need to buy a whole share
What can be done?
1- More statistics on brokerage account
2- Atleast 1-2 free buy and sell per month.
3- Part of share should also be allowed to buy.
4- Savings plan can be started instantly on the same day to take advantage of current market.
5- Why to have PRIME+ account is still a boh question. There should be more benefits and free transactions atleast from 50 euros.

Reply from Scalable Capital
The best broker app in the whole of…
The best broker app in the whole of Europe

Reply from Scalable Capital
Good broker but without FinTS
I've been using Scalable Capitol for about two years now and really like their app and trading options. Can definitely recommend.
But since they recently became their own bank they do not offer a FinTS-Interface Wich makes integration into any finance software sadly impossible. So if you're using that you'll have to look elsewhere for now.

Reply from Scalable Capital
Has done a wonderful…
Mükerrem Yildizhan Has done a wonderful job with my Case. I can only suggest SC! Personal thanks to Mükerrem Yildizhan.

Reply from Scalable Capital
Excellent investing app
Excellent investing app. Easy to use and can say I have a great experience. I recommend it to everyone!

Reply from Scalable Capital
They have hidden fees
They have hidden fees. Especially with crypto ETFs they charge an additional 1% surcharge fee making them more expensive than conventional brokers although they claim to be cheaper.

Reply from Scalable Capital
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







