Lovely products - bought a couple of bowl & plate sets. Wanted to swap a colour once one set arrived and when contacting Sazy, Jermaine was super helpful and sorted things out seamlessly, which was gr... See more
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Review summary
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I was so impressed! I hadn't really heard of Sazy but really liked their dining chairs when they popped up on a search - and they were a great price. My expectations weren't that high so when they a... See more
Company replied
Nice variety of things - to be honest we only managed to get those that were in discount as otherwise everything is expensive. They came well wrapped and made a good impression when some of them were... See more
Company replied
There were a couple of cushions missing from my order. I messaged on email and they were sent for next day delivery, thank you at Sazy for sorting so quickly. Cushions are fantastic quality. We ar... See more
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Company details
Written by the company
At Sazy, we believe every home tells a story. Based in London, we offer timeless, high-quality furniture and home accessories inspired by global designs. Whether you're furnishing a family room, bedroom, or dining space, our collections blend style, sustainability, and practicality. Our commitment to sustainability is reflected in many of our products, crafted with eco-friendly materials and thoughtful production methods. We also prioritise craftsmanship, partnering with artisans and trusted suppliers to ensure durability and quality. What makes Sazy different? We strive to make luxury accessible with fair pricing and a focus on exceptional service. Customers value our reliable delivery and dedicated support team, ensuring a seamless shopping experience. Discover furniture and accessories that bring character to your home at Sazy.com. From standout dining tables to decorative accents, every piece is curated to help you express your style. Let Sazy inspire your next project, where sustainability meets design.
Contact info
27 Old Street, EC1V 9HL, London, United Kingdom
- +44020 3161 1308
- hello@sazy.com
- sazy.com
4.7
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Beautiful products (I bought hand-blown…
Beautiful products (I bought hand-blown glasses) a shame that they are not selling them
any longer!
12 May 2025
Reply from sazy.com
Good morning Kaushual,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Well packaged
Delivered promptly and well packaged so no fear of items breaking on delivery
3 October 2025
Reply from sazy.com
Good afternoon Joe,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Great quality dining chairs at a good…
Great quality dining chairs at a good price, so happy we found them!
7 October 2025
Reply from sazy.com
Good morning Customer,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good morning Gabriel,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
First Order Experience
Ordered many items. Arrived intact and well packaged. Good quality items. Great designs. Would highly recommend and would order again. The black and white pasta bowls are fabulous.
11 September 2025
Reply from sazy.com
Good morning S Sohanta,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good morning AJ,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good afternoon Tereze,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
32526
I ordered some leather dining chairs previously which have been excellent. This time around, I ordered some homeware - serving bowels and pasta bowels. I was extremely disappointed to find broken items in the delivery however the customer service team were absolutely first class and resolved with a refund within hours which was really impressive. I would advise get a new courier company but the customer service, price and quality of items were brilliant.
6 October 2025
Unprompted review
Reply from sazy.com
Good morning James,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support, and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good evening Lena,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Quick response from CS when delivery…
Quick response from CS when delivery went wrong
24 September 2025
Reply from sazy.com
Good evening Elaine,
Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you were satisfied with our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good morning Lau,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Brilliant customer service!
22 September 2025
Reply from sazy.com
Good morning Janet,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Beautiful lampshades
Beautiful lampshades - absolutely stunning design and great quality - and a great service and delivery on top.
19 September 2025
Reply from sazy.com
Good morning Saraid,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Always happy with my purchases from…
Always happy with my purchases from this company thank you as always.. 🙏
10 September 2025
Reply from sazy.com
Good morning Happy Shopping,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Nice rug, but colours much darker
It's a nice rug but the colours on the website are not representative. In real life it's dark green and brown, not light green and orange.
10 September 2025
Reply from sazy.com
Good morning Carly,
Thank you for taking the time to leave us a review. I’m really sorry to hear that your experience didn’t fully meet your expectations.
We’d love the chance to understand a little more about what went wrong, as we haven’t received any direct communication regarding the rug you ordered.
If you could kindly send an email to hello@sazy.com, including photos, our team will be more than happy to look into this and see how we can put things right.
Your feedback is very important to us, and we’d like the opportunity to turn your experience into a more positive one.
Kind regards,
Jermaine
Customer Experience Team
Nice solid products
Nice solid products. Stable chairs- thick chunky hardwood seats, nice colour. Some of the welding could have been neater though
9 September 2025
Reply from sazy.com
Good morning Renate,
Thank you for taking the time to leave a 4-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good morning Annalise,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
Unfortunately the courier company has…
Unfortunately the courier company has delivered my items to another location and hasn’t responded to my email yet. I paid and someone else got my items. Interesting.
15 September 2025
Reply from sazy.com
Good morning Zeynel,
Thank you for taking the time to leave us a review. I’m really sorry to hear that your experience didn’t fully meet your expectations.
We’d love the chance to understand a little more about what went wrong, as we haven’t received any direct communication regarding your delivery experience with our delivery partner.
A member of our Customer Experience Team will be in touch shortly to resolve this for you and ensure you receive the correct item as quickly as possible.
Your feedback is very important to us, and we’d like the opportunity to turn your experience into a more positive one.
Kind regards,
Jermaine
Customer Experience Team
Reply from sazy.com
Good morning MM,
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to enjoy your order.
Kind regards,
Jermaine
Customer Experience Team
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