Quick response to query. Super fast delivery. Contact through Jeanette, who exceeded my expectations. Beautiful Tiffany ring purchase and very happy with price. Highly recommend. Would definitely buy... See more
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Review summary
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What a pleasure it was dealing with this company. Fast and efficient throughout. Have been looking for the pendant I purchased for 2 years as it’s a discontinued item. A bit nervous buying a luxury it... See more
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Purchased a Louis Vuitton Bag over the telephone after seeing it in the store window a couple of days before. Kamile who looked after me was amazing. She thoroughly inspected it to assure me that it w... See more
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Being phoned to explain that they didn't have birthday wrapping paper but would gold be okay. Bought from them online twice now and service has been excellent. When in London always look in at the... See more
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Company details
About S&R Jewellers
Written by the company
SHOP JEWELLERY
SHOP WATCHES
S&R Jewellers is brought to you by Suttons and Robertsons. We are one of London's leading traders in pre-owned and unworn jewellery and watches. Our desirable selection of pre-owned fine jewellery and luxury watches are coveted by enthusiasts, collectors and discerning individuals in search of value, a piece of history, a specific piece, or simply a unique item of jewellery. Whether nearly new, or truly antique and vintage, all S&R pre-owned jewellery pieces and watches are professionally authenticated, cleaned and refurbished by our expert team before being made available in our stores and online.Contact info
127 Victoria Street, London, SW1E 6RD, London, United Kingdom
- 020 3915 2287
- info@sandrjewellers.com
- sandrjewellers.com
4.9
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Great service!
My communication with S&R was first rate. The watch was better than it looked online. For a watch over 10 years old there isn’t a mark on it. Very happy! Bought and delivered in 2 days.
Thank you S&R!
16 December 2025
Unprompted review
Reply from S&R Jewellers
Thank you for your lovely review. We’re delighted the watch exceeded expectations and that you were happy with both the condition and delivery. Happy holidays, and enjoy your new timepiece. We look forward to assisting you in the future.
Easy to deal with
11 December 2025
Reply from S&R Jewellers
Thank you, we’re pleased to hear you had a good experience with us. We look forward to assisting you with any future purchases.
Amazing service really pleased for the…
Amazing service really pleased for the gift I brought my daughter.
10 December 2025
Reply from S&R Jewellers
Thank you for your kind words, we’re delighted to hear you were so pleased with the gift and hope your daughter loves it!
Highly recommended company
Highly recommended company.
Great communication, presentation and item purchased brilliant, very pleased.
Will buy from them again.
13 December 2025
Reply from S&R Jewellers
Thank you very much, we’re really pleased to hear you were happy with everything, and we appreciate you choosing us. We’d be glad to help again anytime.
Had great communication with Johnny
Had great communication with Johnny, helped me with double checking size and packaging for my fiancée’s Christmas present. The item is in superb condition, thank you.
10 December 2025
Reply from S&R Jewellers
Thank you for your kind review. We’re glad Johnny was able to help, and we’re delighted you’re happy with the item. We hope it makes a wonderful Christmas gift.
Communication excellent
Being phoned to explain that they didn't have birthday wrapping paper but would gold be okay.
Bought from them online twice now and service has been excellent. When in London always look in at the Victoria Street shop and servicecthe same.
Well done and keep it up.
8 December 2025
Reply from S&R Jewellers
Thank you for your kind feedback. We’re delighted to hear you’ve had such a positive experience with both our online service and our Victoria Street shop. We truly appreciate your support and look forward to welcoming you again.
Beautiful Jewellery
I purchased a beautiful ring from S&R Jewellers online. The whole experience was seamless with great communication and very quick recorded delivery. The returns policy gave me reassurance that I could return the item if it wasn’t suitable. I will definitely be purchasing from them again as they have some beautiful pieces for sale and the stock changes with new items frequently added.
29 November 2025
Reply from S&R Jewellers
Thank you for your lovely review, we are glad that you are happy with your choice on this occasion and look forward to assisting you in future
Excellent place to find second hand luxury jewelery.
Please to find a trustable place with a long history of business. I was looking for pre-owned luxury jewelery. Is hard to find places with excellent reputation. My earrings arrived in no time, hassle free and extremely please with my purchase. I will definately do business again with S&R Jewellers!
1 December 2025
Reply from S&R Jewellers
We are happy to hear that you are pleased with the service that you received and look forward to assisting you with any future purchases
Reply from S&R Jewellers
We are delighted to hear that you are happy with our service
Reply from S&R Jewellers
We are happy to hear you are satisfied with the product and service!
Item better than described
Item better than described, great price, great delivery. Packed very secure.
1 December 2025
Reply from S&R Jewellers
Thank you for sharing your experience, we are happy to hear that you made the right choice shoping with us.
Lovely helpful staff
Lovely helpful staff, coped extremely well with my tantrum when Royal Mail let them and me down badly.
30 November 2025
Reply from S&R Jewellers
We are delighted to hear this, and excellent customer service is always our top priority.
Highly recommended
Highly recommended. Would not hesitate to recommend S&R Jewellers.
Professional, efficient and friendly service.
11 November 2025
Reply from S&R Jewellers
Thank you so much for your kind words.
Great service online
Very swift replies online and item sent super quick. It was just as described.
25 November 2025
Reply from S&R Jewellers
Your feedback is greatly appreciated. We are glad your experience with us was positive.
From the second I called S&R Jewellers…
From the second I called S&R Jewellers I felt that everything was going to be good. Janette in the sales office knew the answers to all my questions straight away. Sometimes you wonder if the people selling items they stock actually know anything about them. But she was so good with her knowledge of this particular piece of jewellery that it took me less than 60 seconds to buy it. When it arrived I must admit I was wondering if it was going to be as good as described and to be honest you could not tell it from a brand new one. This particular item is 9 years old and it looks like its come straight out of the jeweller who made it. So all in all what a wonder company to deal with and I will be watching to see what they have on a regular basis. Its does not get any better. Thank you.
26 November 2025
Reply from S&R Jewellers
Thank you for such a kind review. We are so pleased your first call felt reassuring and that Jeanette’s knowledge made everything easy. We truly appreciate your support and look forward to helping you again.
Bought a ring from them and the service…
Bought a ring from them and the service was excellent. Would highly recommend.
26 November 2025
Reply from S&R Jewellers
We are happy to hear you are satisfied with the product and service!
Thank you thank you this ring is unreal…
Thank you thank you this ring is unreal .
Highly recommended. Thank you one happy lady
17 November 2025
Reply from S&R Jewellers
We appreciate your preloved jewellery purchase and are delighted to hear you love the ring!
Very professional at dealing with my…
Very professional at dealing with my purchase, clear useful advice, also appreciated a follow up phone call to explain delivery.
19 November 2025
Reply from S&R Jewellers
Thank you for your fantastic feedback. Please don't hesitate to get in touch if we can be of further assistance.
A no fuss experience throughout.
23 November 2025
Reply from S&R Jewellers
Your feedback is greatly appreciated. Please don’t hesitate to get in touch if we can be of any further assistance.
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