Quick response to query. Super fast delivery. Contact through Jeanette, who exceeded my expectations. Beautiful Tiffany ring purchase and very happy with price. Highly recommend. Would definitely buy... See more
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Review summary
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What people talk about most
Reviews shaping this summary
What a pleasure it was dealing with this company. Fast and efficient throughout. Have been looking for the pendant I purchased for 2 years as it’s a discontinued item. A bit nervous buying a luxury it... See more
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Purchased a Louis Vuitton Bag over the telephone after seeing it in the store window a couple of days before. Kamile who looked after me was amazing. She thoroughly inspected it to assure me that it w... See more
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Being phoned to explain that they didn't have birthday wrapping paper but would gold be okay. Bought from them online twice now and service has been excellent. When in London always look in at the... See more
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Company details
About S&R Jewellers
Written by the company
SHOP JEWELLERY
SHOP WATCHES
S&R Jewellers is brought to you by Suttons and Robertsons. We are one of London's leading traders in pre-owned and unworn jewellery and watches. Our desirable selection of pre-owned fine jewellery and luxury watches are coveted by enthusiasts, collectors and discerning individuals in search of value, a piece of history, a specific piece, or simply a unique item of jewellery. Whether nearly new, or truly antique and vintage, all S&R pre-owned jewellery pieces and watches are professionally authenticated, cleaned and refurbished by our expert team before being made available in our stores and online.Contact info
127 Victoria Street, London, SW1E 6RD, London, United Kingdom
- 020 3915 2287
- info@sandrjewellers.com
- sandrjewellers.com
4.9
Excellent
393 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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A very honest and straightforward company
A very honest and straightforward company to deal with. We were offered a fair price for our necklace based on my description and photos. We were sent a secure bag to send it to them and immediately on receipt of the necklace they honoured the price offered. A BACS was done within about one working day.
I would definitely use S&R again. Jeanette is very helpful and rings to answer questions which is useful. Thank you.
30 March 2026
Unprompted review
Reply from S&R Jewellers
Thank you for your great review, in the current climate we are happy to maintain offer a good price to aquire beautiful creations which shall be loved again..
We shall ensure that Jeanette is made aware of your regards and hope to hear from you in future
FABULOUS!
FABULOUS!! great photos, item better than expected, arrived next day, totally thrilled.
7 January 2026
Reply from S&R Jewellers
We are so happy to hear how pleased you are with your recent jewellery purchase through our website
We are always very happy to receive such great feedback and look forward to being of service should you ever see anything that catches your eye in furture
Great service and super fast delivery
23 March 2026
Reply from S&R Jewellers
Thank you so much for your positive feedback!
We hope to be of assistance for any future jewellery purchases - please feel free to call any time if we can help
Reply from S&R Jewellers
We’re pleased to hear you had a great experience and found the team helpful and professional. Thank you for your kind words, and we’d be happy to assist you again in the future.
Reply from S&R Jewellers
We’re delighted to hear you’re thrilled with your purchase. Thank you for your kind words, and we hope to welcome you back again in the future.
Reply from S&R Jewellers
We’re pleased to hear you were happy with the service and the quick delivery. Thank you for sharing your feedback, and we hope to welcome you back again.
Excellent Service Every Time
I’ve had several dealings with S&R Jewellers, and the experience has been consistently outstanding. Kamile has been especially wonderful to work with and always prompt, always professional, and always making sure I receive the best possible service. Her communication is quick and clear, and she genuinely takes the time to help with whatever I need. Highly recommended.
3 March 2026
Reply from S&R Jewellers
We’re delighted to hear you’ve had such consistently positive experiences with us. Kamile will be so pleased to read your kind words, and it’s wonderful to know her professionalism and communication have made such a difference. Thank you very much for your recommendation; it truly means a great deal to us.
Eternity.
I purchased a diamond eternity ring from S&R and overall I’m very happy with it. I would definitely purchase from them again..
18 February 2026
Reply from S&R Jewellers
We’re so pleased to hear you’re happy with your diamond eternity ring. Thank you for choosing us and for your kind words. It would be a pleasure to assist you again in the future.
Bangle
Excellent item, exactly as described. Fast and secure delivery. Brilliant efficient communication from store staff, friendly, polite and helpful. Hope to purchase from you again.
17 February 2026
Reply from S&R Jewellers
We’re delighted to hear you were pleased with your bangle and that everything arrived exactly as described. It’s great to know the team’s communication and service made a positive impression. We truly appreciate your feedback and hope to assist you again in the future.
Excellent experience
Excellent experience. Good price fast delivery continuous updates. Highly recommend
14 February 2026
Reply from S&R Jewellers
We’re delighted to hear everything went so smoothly for you, from pricing through to delivery and updates along the way. Thank you for the recommendation, it’s truly appreciated.
Very impressed with the necklace i…
Very impressed with the necklace i purchased from yourselves was perfect and better in person
7 February 2026
Reply from S&R Jewellers
We’re so pleased to hear you were impressed with your necklace and that it was even better in person. Thank you for sharing your feedback. We hope to welcome you back again soon.
Delighted with my diamond studs
Delighted with my diamond studs. Exactly as described. They were delivered quickly and very nicely presented in the box accompanied by the GIA certificates as stated. I will hopefully purchase from this company again with confidence. Lovely experience.
10 February 2026
Reply from S&R Jewellers
We’re absolutely delighted to hear how happy you are with your diamond studs. It’s wonderful to know they arrived exactly as described and beautifully presented with the GIA certificates. Thank you for your kind words. We look forward to welcoming you back again.
Great service
I found dealing with the staff at S &R jewellers a very positive experience they have a fast service and very good value for money I will shop here again.
Anne-Marie
10 February 2026
Reply from S&R Jewellers
We’re so pleased to hear you had such a positive experience with our team and were happy with the service and value. Thank you for your kind words, Anne-Marie. We look forward to welcoming you back again.
Reply from S&R Jewellers
We’re pleased to hear everything was just as expected and that you were happy with the communication throughout. Thank you for your feedback.
Great experience and Tracey in…
Great experience and Tracey in Manchester was a delight to meet and work with on our new diamond ring .
Will definitely buy more .
4 February 2026
Good returns, good company
Excellent service. I picked up a watch online that ended up being too small and they were very gracious and helpful with the return. I will be using them again!
2 February 2026
Reply from S&R Jewellers
Thank you for your kind words, we are delighted to hear that you were happy with the service even when this particular item wasn't everything that you desired - we look forward to assisting you with your purchasing needs in the near future
Fantastic experience
Fantastic experience. Great comms. Super fast delivery. Great prices. Thank you!
5 February 2026
Reply from S&R Jewellers
We’re really pleased to hear you had such a fantastic experience and appreciated the communication, pricing, and speedy delivery. Thank you for your kind words.
Reply from S&R Jewellers
We’re glad you had a great experience and truly appreciate you recommending us to friends and family. We look forward to welcoming you back again.
The description of the jewellery is…
The description of the jewellery is always spot on.
I have bought from them before and even though I had to return the item I received a very prompt refund.
Excellent company.
2 December 2025
Reply from S&R Jewellers
We’re pleased to hear you’ve had another positive experience with us, from accurate descriptions through to a prompt refund when needed. We look forward to welcoming you back again in the future.
Excellent service
I am so please with the service & my bracelet came just how I expected very helpful when u call them to enquiry
28 January 2026
Reply from S&R Jewellers
We’re delighted to hear how pleased you are with the service and that your bracelet arrived exactly as expected. It’s great to know our team was helpful when you called. Thank you for sharing your experience.
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