Salontotal.com Reviews 

75
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Ordered items on 17th finally said dispatched on 20th but DPD status shows parcel not received….they do not appear to be responding to emails. However the responses were in my junk mail and my order a... See more

Rated 1 out of 5 stars

No delivery Ordered on 25th March and according to DPD tracking, they haven’t even dispatched it yet. DPD have confirmed that they have received no physical item from the sender, only a scanned ba... See more

Rated 4 out of 5 stars

Ordered a shampoo, delivered within a week (to Ireland) No problems at all with this website. I had been a bit worried after reading other reviews, but I would order from here again. They ship from Th... See more

Rated 5 out of 5 stars

My first experience with Salontotal.com. I would highly recommend this company and Cécile Helmink in particular. As my dedicated account manager she made sure my first transaction with Salontotal.com... See more

Company details

  1. Hair Product Store

Written by the company

Professional hair, skin & beauty products ✓ Ordered before 9pm, shipped today ✓ Fair prices


Contact info

3.7

Average

TrustScore 3.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(75)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant experience

My first experience with Salontotal.com. I would highly recommend this company and Cécile Helmink in particular. As my dedicated account manager she made sure my first transaction with Salontotal.com was super smooth and efficient. Stock arrived within a week, packed neat and tidy.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Repeat shopper

I have ordered from Salontotal a few times now, they have a great selection of items.
Delivery was fast and I love my hair products!

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Good experience

Was a little nervous when ordering as I had read a few negative reviews. Needn't have worried as the service was excellent and delivered promptly. I would certainly order again.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Thank you

Excellent service and very fast shipping. Definitely recommend.Thank you

14 December 2021
Unprompted review
Show reviews in all languages. (75 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look